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Spotler CRM
¿Qué es Spotler CRM?
Really Simple Systems CRM te ayuda a trabajar de manera más inteligente, administrando y rastreando a tus clientes potenciales y clientes de ventas, para que puedas continuar con el crecimiento de tu negocio. Diseñado para organizaciones pequeñas y medianas, este CRM compatible con RGPD es fácil de configurar y fácil de usar. Con ventas, marketing y servicio y asistencia incorporada tendrás todos tus datos en un solo lugar, lo que permitirá la colaboración del equipo, mejores relaciones y el crecimiento de las ventas.
¿Quién usa Spotler CRM?
Organizaciones B2B pequeñas y medianas
¿Tienes dudas sobre Spotler CRM?
Compara con una alternativa popular
Spotler CRM
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Opinones de Spotler CRM
A pesar del precio, la calidad del software hace que la inversión merezca realmente la pena
Comentarios: En general, me ha parecido una opción magnífica para empresas de todos los tamaños para gestionar las relaciones con sus clientes, automatizar los procesos de ventas y marketing, y mejorar la eficiencia en general de la gestión de los clientes.
Puntos a favor:
Sin duda alguna, las enormes posibilidades de personalización de la herramienta, así como su enorme facilidad de uso
Contras:
La versión gratuita es quizás excesivamente limitada, se intuye todo su potencial, pero sería interesante poder probar más cosas de la herramienta
Bueno
Comentarios: Muy buena y recomendable facilita el trabajo diario
Puntos a favor:
Su capacidad de gestion de contactos y su seguridad
Contras:
Algun manual de uso para persnas inexpertas
Have tried numerous CRMs - RSS knocks it out of the park for us!
Comentarios: We were using CRMs that were overkill for our business purpose so we were excited to finally find one that was just right. The customer service is out-of-this world good and their software development team is very responsive when you need customizations or have an issue. Being on the west coast of the US, it was a bit of a challenge with the time zone differences, but I found that they were quick to respond and never went a full 24 hours without communication from them. I also like their Help pop-outs and their Support Hub, Instruction Videos and Webinars are excellent! If you are looking for a powerful, yet simple CRM for your organization I wouldn't hesitate to recommend Really Simple Systems!
Puntos a favor:
As the name implies, it's simple to use. I like being able to add custom fields, ability to customize dashboard, integrating marketing automation with the CRM and being able to attach documents to the record.
Contras:
I would like to be able to add new job titles without having to leave contact creation and go into settings. I would also like to be able to view Documents in a pop-up window without having to download it.
Really Simple Systems, should be rebranded Incredibly Powerful Systems
Comentarios: I would highly recommend this software to anyone as it has a wealth of features right from the get go on the free plan and this may very well be all you need to use, but you have the ability to easily and quickly tailor the CRM for your specific needs by adding the optional extras as and when you need them. The support is very good and any issues I have encountered, have been resolved on the same day with either an online support or a call back support. On the higher tiered levels you get more direct support and also tailored extended customisation and design. The report generation is also very useful for generating a number of different default reports, but also for generating specific reports based on your own criteria
Puntos a favor:
This CRM is incredibly easy to use with a wealth of support material including video tutorials to get you started. At its basic level it can be comprehensively customised for your/your companies needs. It provides not only a fast and extremely flexible customer database but has the flexibility to include pipeline and sales functions along with automation and cloud storage options which can be added on as needed.
Contras:
The inability to bulk move customer tasks to a new date within the Task Window. If a number of tasks are not completed, it can be time consuming to move a number of similar tasks to a set date in the future, as these all have to be done individually. So having the ability to select a number of tasks over numerous customers and set a new task date for them would be a very useful feature.
Alternativas consideradas:
RSS Review
Comentarios: We are tracking opportunities and following engagement. Unfortunately, I am still having to use an excel spread sheet because I can't quite get the CRM to duplicate the spread sheet but this is a lack of skill using the system on my part and not a take on the RSS system.
Puntos a favor:
Its very easy to use, quite intuitive in set up and implementation.
Contras:
*After using other CRM software, the lack of ability to move opportunities between accounts when the main holder is no longer the main account. I don't think this is possible without some programming by RSS team. *Having the freedom to manipulate the set up like in Salesforce, where an internal programmer will set up exactly what I require. Do RSS's team do this? *The display dashboard could be better, to have the ability to adjust the widgets to show what I want instead of a standardised return.
