SuperSaaS

SuperSaaS

Por SuperSaaS

¿Quién usa SuperSaaS?

SuperSaaS funciona mejor para pequeñas y medianas empresas e individuos, incluidos (entre otros) eventos, acondicionamiento físico, educación, salón de belleza, cuidado de mascotas, terapeutas, contratación, excursiones, salones de belleza, clases de yoga, etc.

¿Qué es SuperSaaS?

Obtén un asistente personal gratuito para administrar tu agenda mejor que nadie. Con SuperSaaS a tu lado, no perderás el tiempo en enviar y recibir correos electrónicos. Permanece disponible para tus clientes en horario ininterrumpido, envía recordatorios automáticos por SMS/correo electrónico, crea listas de espera, formularios personalizados, acepta pagos en línea y sistemas de crédito, sincroniza el calendario de Google, personaliza el diseño para que coincida con tu marca, intégralo en tu sitio web, diseña tus propias promociones, controla el acceso, establece reglas de precios y más. Disponible en más de 30 idiomas. Regístrate para obtener una prueba gratis.

Información sobre SuperSaaS

SuperSaaS

http://www.supersaas.com

Fundada en 2006

Resumen de precios de SuperSaaS

SuperSaaS está disponible a partir de US$ 8,00/mes. SuperSaaS dispone de una una versión gratuita y ofrece una prueba gratis. Consulta más información sobre precios de SuperSaaS a continuación.

Precio inicial

US$ 8,00/mes

Versión gratuita

Prueba gratis

Implementación

En la nube, SaaS, web

Formación

Documentación

Asistencia

Horas laborables

En línea

Funciones de SuperSaaS

Herramientas de planificación
Alertas y notificaciones
Gestión de reserva de habitaciones
Planificación de instalaciones
Planificación de personal
Programación a tiempo real
Programación automatizada
Programación de citas
Programación de cursos
Programación de grupos
Programación de recursos
Varias ubicaciones
Acceso móvil
Base de datos de clientes
Citas recurrentes
Gestión de reserva de habitaciones
Pagos en línea
Programación automatizada
Programación de grupos
Recordatorios de citas
Reserva en línea
Sincronización de calendario
Varias ubicaciones

Reseñas de SuperSaaS

Mostrando 5 de 251 reseñas

En general
4.6/5
Facilidad de uso
4.4/5
Atención al cliente
4.7/5
Funcionalidades
4.4/5
Relación calidad-precio
4.7/5

Reliable, Fast, Easy to Update

Publicado el 21/5/2019
Andre Y.
President
Servicios para el consumidor, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We use this to facilitate over 50 group classes per week with hundreds of bookings per week. For the most part, this entire process in our business is automated, giving us clients a lot of self service control over their bookings without much labour cost for our business.

Puntos a favor: It's flexible for building out our group class schedules, meeting a variety of our needs. It's flexibility is what makes it so valuable.

Contras: The UI needs an update, there are small UI issues here and there that cause confusion with our end users (clients booking us). The biggest example is, the End Time of appointments are often visually stronger than the Start Time, and we've had a certain % of people come to appointments at the End Time because of it.

Respuesta de proveedores

por SuperSaaS el 22/5/2019

Hi Andre,

Thank you for taking out the time to share your kind review and feedback. We're glad you're having a great SuperSaaS experience.

In order to avoid the confusion with the start time and end time, you can easily customize your email reminders to clearly state the start time. Here's a helpful blog post you can read to set it up: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks

Please feel free to reach out to our customer support team in case of any questions and we will be happy to help you.

Kind Regards

Sneha Mittal

Customer Support Team

Great Scheduling Application

Publicado el 11/5/2019
Usuario verificado
Senior Research Associate
Biotecnología, 501-1000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
5/5
Facilidad de uso
4/5
Características y funcionalidades
5/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: My overall experience with SuperSaaS is very positive. I set up 5 reservations calendars in very little time. My users had no problem figuring out to use it. It is easy to download schedules for accounting.

Puntos a favor: SuperSaaS easy to set up and use. We have several devices that are used by a large user group and I like that in the application I can have a separate reservation calendar for each. I access the reservation calendars on my smart phone, on my laptop, and via my desktop computer. Our users like it because it is very straight forward to use. SuperSaaS is also very cost effective. It is also easy to compile past reservations for accounting.

Contras: SuperSaaS is not the best looking reservation calendar system, some might say that it is 'old' looking. Another unliked feature is how it chooses a random time when clicking to make a reservation. I haven't found out how to have it start with standard times.

Respuesta de proveedores

por SuperSaaS el 13/5/2019

Dear Customer,

Thank you for taking out the time to share your review and kind feedback. I am glad you're having a great SuperSaaS experience.

You can easily configure the system to have only certain standard start time for appointments and you can find more information on how to configure this in our blog post: https://blog.supersaas.com/9_quick_tips_to_manage_your_availability_in_supersaas

Please feel free to reach out to us in case you have any questions and we will be happy to help you.

Kind Regards

Sneha Mittal

Customer Support Team

Happy with the product

Publicado el 11/5/2019
Kelly L.
owner
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
5/5
En general
4/5
Facilidad de uso
3/5
Características y funcionalidades
4/5
Asistencia técnica
5/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: For a 2-person business where we are providing the actual services as well as doing all our own admin and student scheduling, this has been a great time saver, as well as reduces mistakes (more chance of double-booking when you do it manually). We would have to grow a few employees in size before it makes sense to hire an admin person, but this booking software would help in that situation as well, and in the meantime it helps us limit our own time spent on scheduling admin.

Puntos a favor: Good basic functionality for the price point - saves us time and money over our old manual method. When comparing to other options, we liked the accessible price point and that was the main deciding feature for us. We don't sell from the software, but we like the fact that we could set that up in the future. Does allow some customization for logos and controlling user access and such, but still hoping for future upgrades to move between screens and student accounts more efficiently.

Contras: Does lack some efficiency pieces, like being able to go directly to a student account from a booked lesson time on the calendar. Does have fairly basic look to the calendar and occasionally new students have trouble figuring out at a glance which are the open times.

Studio scheduling

Publicado el 30/10/2019
Shelley C.
Self employed
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña 
4/5
En general
4/5
Facilidad de uso
4/5
Características y funcionalidades
4/5
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: We Love having our studio schedule online and it is very easy to use.

Puntos a favor: Very Easy to use and the price is very reasonable. Also that it is not automatically published so we can be selective as to who we give the link.

Contras: More appointment reminder options. And a memo area to remind those that sign up of the cancellation policy.

BEST feature set... WORST frontend for customers

Publicado el 8/7/2017
David G.
Developer / reseller
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña 
3/5
En general
2/5
Facilidad de uso
5/5
Características y funcionalidades
5/5
Asistencia técnica
4/5
Relación calidad-precio
Probabilidad de recomendación:
Muy baja Muy alta

Comentarios: As I reseller, the main benefit was the unique white label programme, which would allow me to offer the impressive set of features to my large client base.

Puntos a favor: The feature set is just second to none. I cannot think about more than 2 or 3 scheduling features (out of hundreds) possibly missing on SuperSaaS. Price is very reasonable, support is fast and, if you are a developer or reseller (as myself), they offer a very good partnership programme, including a unique white label system.

Contras: All that power is useless if arranging an appointment is a slow, difficult and finally frustrating experience for the user. The oh-so-2000s interface is the typical mess made by programmers, reviewed by programmers and (only) enjoyed by programmers, when current, regular customers demand speed and SIMPLICITY above all. Couldn't SuperSaaS hire an interface designer too, for goodness sake? If you have implemented any recently developed SaaS scheduling solution (say SimpleBook.me, for example), SuperSaaS usability is just light years behind. The responsive mobile interface (the only one most customers will ever use) is even worse. Just try a regular, basic operation as adjusting the hour of your appointment on an Android device. Customers have to TYPE the hour... but only when the unusable and redundant minicalendar for the date does not obstruct the hour field... Or try figuring out the mess out of the availability calendar. Too crazy for you? Do you prefer to switch to desktop view? Well don't click on the link, as the desktop interface it's completely unusable on mobile devices, and there's no way to switch back to mobile view unless you delete the cookies. No doubt why several clients have dismissed by SuperSaas-based prototype scheduling platform. The backend interface suffers from similar problems, but at least only admins can see them.
I hope SuperSaas revamps the interface in the near future. I would be their main advocate then!

Respuesta de proveedores

por SuperSaaS el 8/7/2017

SuperSaaS offer a plethora of options to tweak the end-user interface. Depending on the settings, end-users can make an appointment with a single click. But it is indeed possible to configure the system to ask them to manually type the time, and click through multiple forms. Whether that's a good idea is entirely in the hands of the person setting it up.

We are continually improving the system and we are also working on an updated interface that aims to address the concerns. However, the outdated look can partly be blamed on the fact that SuperSaaS will work on every browser, even very old ones. You don't want to lose business because your customer does not have the latest model phone and your shiny modern widget fails to load on his old device.