JazzHR

JazzHR helps keep everything organized and in one place

Comentarios: We went from 500 to 1500 people quickly because to JazzHR's scalable design. We were able to create a streamlined and effective recruiting procedure with clear and well-defined workflows that aided each recruiter in doing their job more effectively. Facilitates consolidation of related materials.

Puntos a favor:

Platform that is simple to learn and use. Facilitates streamlined request and candidate tracking within your team. Works flawlessly with any other recruiting tools you may be using, whether they're internal or external. Setting up a workflow and aids to assist with the workflow might help reduce stress on your recruiting staff. Better candidate management, texting capabilities, and automations

Contras:

I'd like to make a standardized scoring sheet for use by all interviewees. I wish there was a way to search job boards for people who were similar to the applicants I liked best during interviews. Please make it possible to quickly revise an email before sending it to a potential employee.

Good Value for Money

Comentarios: Overall it is worth the money, and a great experience.

Puntos a favor:

JazzHR is very easy to set up and use. It also seamlessly connects to multiple job boards, and allows for postings to go out everywhere. There are also many integrations that work well.

Contras:

The career page was not great for us. We had multiple locations, and the career page just lumped them all together. It would have been great if you could search by location on it.

Not Worth the Money for Small Businesses

Comentarios: JazzHR did not provide any added benefit in my recruiting efforts - all potential candidates came via Indeed, which is a lot less expensive.
Also had a very difficult time ending the membership which ended up costing us even more money - be aware!

Puntos a favor:

I appreciated the professionalism of the salesman & his knowledge

Contras:

Difficulty in ending membership and overpriced

Excellent Software!

Comentarios: JazzHR has been an excellent product. We appreciate the visibility, customization, and streamlined processes that allow our team to work together easily and efficiently.

Puntos a favor:

We use JazzHR throughout our recruiting process - from job posting to managing candidates from application to hiring - JazzHR has been able to streamline and simplify the process allowing visibility to all team members. We especially appreciate the seamlessness of job postings on our website and the ease with which we are able to guide candidates through our hiring process from beginning to end.

Contras:

Occasionally there are minor issues that we find with JazzHR. For example, we found out that when we pushed candidates' resumes into JazzHR from another job posting site, the email alert was not triggered for this candidate in the JazzHR system. It is rare, small things like this that we sometimes run into, but do not take away from the entire experience with JazzHR.

JazzHR - Great HR Capabilities

Puntos a favor:

It makes recruiting easy and comes with an amazing jib board It is a great online HR solution and makes applicant tracking easy

Contras:

JazzHR has always met needs. No issues.

Easy, Inexpensive, Great Functionality!

Comentarios: There is a lot of information to take in when setting up JazzHR, but they provide tremendous training over the phone and through their tutorials and library. I always receive great customer service. The cost of using JazzHR is so incredibly reasonable that should not be a block for any company when considering using the system.

Puntos a favor:

What I like best about JazzHR is it allows for customization for how it can be used. Adding emails to different status's helps me keep candidates informed on where they are in the process, which is something candidates often complain about is companies not responding to, or keeping them updated on their status. This helps my clients maintain their good reputations. I like that when a candidate applies multiple times I can merge all their applications so all the notes are in one file and I don't need to jump back and forth between files. I also really like that I could integrate Criteria assessments into JazzHR. So when we speak with a candidate we are interested in, we can easily send them an assessment just by pushing a button, and the results will also be right there in the candidate file. There are so many other functions the system provides but for my small business clients they just really need a reliable recruiting platform and JazzHR is it.

Contras:

The texting feature is good, but I personally have run into some glitches that are specific to my account. While there is a work around, it is not ideal and creates other issues for me. However, when used by just one customer (business) they will not run into this issue. Texting is a great way to reach candidates who may not otherwise respond to my call since I call from an out of state area code.

Wonderful Customer Services

Comentarios: Exceptional overall experience with JazzHR!

Puntos a favor:

I don't need to wait 24-48 hours for customer service. They are prompt and thorough.

Contras:

I really do not have a least that I can think of at this point.

Basic ATS without Any Bells and Whistles

Puntos a favor:

Jazz is pretty easy to use, but doesn't have the depth of functionality that mid sized organizations need. If you are a small company that does 5-ish hires a year this is a perfectly good system.

Contras:

Be aware that if you switch to another ATS, the export that is provided can not be migrated and imported without significant work.

No complaints here!

Comentarios: I have no complains. It's easy to use and the customer service team is readily available to answer any queries we may have.

Puntos a favor:

JazzHR is a very user friendly platform. It gives you an option to post and track applicants in a very easy way with a lot of great feather such as key word searching, which is a huge help when you have a ton of applicants.

Contras:

Sometimes i find it hard to locate a job we posted in the past. I think thats due to how the jobs are sorted on the Jobs menu.

A comprehensive applicant tracking system

Comentarios: It is a user-friendly ATS system and good for entry-level recruiters who are new to the job. The library of recruiting resources and support to help users understand and navigate the ATS is far better than any other customer support team. While there are limited customization and pricing concerns, using Jazz HR has been a positive experience.

Puntos a favor:

Jazz HR has one of the cleanest and intuitive interfaces I have seen on an ATS. The tool is very helpful for a full desk recruiter as they can use its job integrations, ability to report, go over resumes and conduct background checks as well. The customer support team at Jazz HR is super helpful and responsive. They also provide a wide variety of trainings and a library of recruiting resources.

Contras:

Jazz HR provides a wide variety of pricing options but some businesses may feel that it is more expensive than other robust ATSs' in the market. Its reporting features are very basic and may fall short when the recruiter is looking for more insights like industry trends, market salaries and prime locations of talent. There is a lack of candidate communication options, for example - I found it difficult to send bulk emails or make customizations on my communication templates.

A great value!

Comentarios: Love using it!

Puntos a favor:

Very comprehensive features, highly customizable and user friendly!

Contras:

Sometimes setting up advanced workflows can be challenging, but customer service is great!

JazzHR Review

Comentarios: Overall, my experience with JazzHR was positive. It significantly improved our recruitment processes by centralizing candidate management and automating manual tasks. The platform's integration with various job boards and its resume parsing capabilities saved us time and allowed us to reach a wider pool of qualified candidates. Although there were some areas for improvement, JazzHR provided a solid foundation for our hiring needs and helped us effectively manage our talent acquisition efforts.

Puntos a favor:

One of the aspects I liked most about JazzHR was its user-friendly interface and intuitive recruitment workflow. Navigating through the platform was smooth and straightforward, making it easy to manage and track candidates throughout the hiring process. The ability to customize job postings, collaborate with team members, and access comprehensive candidate profiles all in one place greatly streamlined our recruitment efforts.

Contras:

One thing I liked least about JazzHR was the limited reporting and analytics features. While the platform provided basic reporting capabilities, it lacked more advanced analytics and data visualization tools. Having more in-depth insights into our recruitment metrics and the ability to generate customizable reports would have been beneficial for analyzing our hiring performance and making data-driven decisions.

They do not have the customer's best interest. Please be careful before signing on with them.

Puntos a favor:

It would post jobs on Indeed. It used to have better results, but they did not replace of the job boards down the road. It's not worth it now.

Contras:

Lacked the ability to do more for the customer and training was not the best. The account manager was very careful and sneaky with her words. The service had changed and there were no updates when the job boards had changed, but the prices were still the same.

Glitchy product for job postings with inadequate customer support

Comentarios: The inability to update job descriptions was untenable. Customer support was hit or miss. They'd usually respond quickly, but they often couldn't help. Also frustrating that they charge extra for minimum functionality like reporting.

Puntos a favor:

The UI was nice, and my interview team liked the ability to use the interview guides with note taking while they were talking with candidates.

Contras:

Once you've published job postings to Indeed, LinkedIn, and other boards, you cannot update the posting. This is completely unreasonable and unrealistic.

Software architecture is deeply flawed, still overall pretty user friendly & effective at good $

Comentarios: It has helped us effectively hire record number of new employees. It keeps us well organized and does what an ATS is supposed to do relatively well.

Puntos a favor:

The price is good for a mediocre ATS that does the basics well at keeping candidates and jobs organized. The email templates are fully functional. Candidate profiles are pretty well organized, except across jobs. Job cloning and posting process is pretty smooth. It operates fast and rarely has technical issues. They have made some improvements based upon our suggestions, but it took a long time and was like pulling teeth to see any progress.

Contras:

Candidate notes/comments/discussion cannot be seen across different jobs or even instances of jobs. Customer and candidate support costs extra to interact via phone, otherwise only internet form submission is required to resolve issues. Overpromised and underdelivered features, functionality, and continuous development speed. Not very customizable. Poorly designed. New and updated features are poorly beta-tested before release and not well thought out from a user perspective. Changes to Workflow templates, stages, and disposition reasons cannot easily be cloned across all of them at once, meaning you need to edit many different templates individually. Task automation features exist, but are poorly designed sometimes.

It's simply Jazztastic.

Comentarios: When I joined The VSI Team I came to know this little tool that I had never seen before, it had an awesome UI, and an UX so smooth that I just felt like I was surfing through my workflows, literally surfing... I can sit and talk about the features Jazz offers like its automated customizable workflows, e-docs, ease of integration with other platforms like HackerRank, the Crod module which instantly gives you benchmarks to compare your performance, etc. But if I had to pick one single area where Jazz adds the greatest value is Candidate Experience. Granted, your Candidate Experience depends heavily on how your recruitment team operates, but Jazz significantly helps making life easier for your Talent Acquisition team by improving their response time, their abilities to stay in touch with candidates, simplifying their tasks, . As you know, today Talent Brand and Candidate Experience are factors that heavily influence how the talent market perceives us, this is specially true if we're talking about Tech Companies, and Jazz can be a valuable ally in managing your Talent Acquisition process to deliver the best service. Oh, did I mention our Hiring Managers love it? Oh and the support team rock!

Contras:

The only drawback is in the reporting capabilities, it's missing some dashboards and the ability to keep track of your metrics, but I know from a good source that is about to change in Q1 2017.

HR Director

Comentarios: My experience has been very positive. Once we purchased JazzHR, my sales rep was still present along the onboarding process. He didn't ditch us and made sure that we were connected to all the right people to work out any issues or questions we had. I will also say that we didn't have many issues in transition. We demo the system for a little bit and once our decision was made, it was just a matter of making our posting page with JazzHR live on our site. The company is very responsive to email and chat sessions.

Puntos a favor:

This system is so easy to use. It's intuitive and allows for recruiting flow to be developed and followed consistently. The system also does a great job of bridging the gap of communication between the manager and the HR team. The discussion feature allows for real-time follow up along with the ability to store and contain all pertinent information regarding the status of a candidate in the hiring process. It's this feature that allows me to pick up where my talent acquisition manager has left off so that we can continue the hiring process as smoothly and seamlessly as possible. For a small HR team, this is critical. We no longer stress about taking vacations or getting sick. We now have a system that will allow us to cover for each other. This is by far the best feature about the system and the reason a company should seriously consider purchasing JazzHR.

Contras:

I would just like to have a few more options as far as access levels for different people that might be apart of the interviewing/hiring process. However, I know that this is something that they are working on for future use. I would also love to have a mobile app so that my remote managers that travel a lot, can access candidates on their phone and reply to a candidate while sitting at the airport without pulling out their computers.

Happy Customer! Much improved based upon feedback. No unresolved major issues or complaints.

Comentarios: JazzHR has come a long way. Now that they've been taking client feedback and suggestions very seriously, I can't complain. New features and improvements are popping up every week. The annoying user experience issues that I have dealt with previously are near completely gone and this ATS makes my job a lot easier. Their development team has done a great job and they've done much better testing to prevent unexpected bugs. Recruiting with JazzHR is highly automated and enjoyable.

Puntos a favor:

JazzHR is easy to use and allows customized automation, enabling us to hire a massive number of candidates efficiently.

Contras:

Canned application questions wording still can't be edited per client company.

Best tool for hiring and track applicants.

Comentarios: Incredible!Is the easiest talent management tool I have ever used.It is simple and does it purpose as expected.It has done hiring and application tracking much more easier.

Puntos a favor:

Easy to use it.User-friendly platform.Hiring is easier.Documentation submitted is ordered.Information submitted by the applicants is always ordered.

Contras:

It does not avoid/detect spam, we usually get more than 1 application, and sometimes is annoying since we may get confused or mix processes when not actioned or deleted the duplicated applications on time.

Your Customizable Hiring Platform - Everything You Need

Comentarios: Cost effective, Time-saving, user friendly and helps you keep track of the candidates in progress. Their support team is quick at responses and resolutions. the best thing about Jazz HR is that they receive resumes from quite a few job boards and present them to you on one platform.

Puntos a favor:

Jazz HR is customizable to great lengths to give you the exact result you need. It helps create a job to specifically mention what is needed to qualify with the set questions you can place for applicants to answer if they decide to apply to the job. the best part is that Jazz HR does the segregation to see who qualifies and then gives us a list of just the resumes that are a match. The access to templates and workflow is also a huge bonus. They also provide you the option onboard and complete everything with esignatures so its all paperless.

Contras:

When the pros also become the cons - you get resumes that are a fit but the response is always overwhelmingly high. You have to go over the bulk resumes that qualify. The platform offers a huge set of features that may get confusing and not give you the desired result unless setup correctly which could be a draw back. Also the API can be limiting when it comes to in-house integration.

Not the best for small companies

Comentarios: Initially great. Automatic renewal is the only option allowed. They claim to have sent a reminder email but if they truly did it went to junk or spam. Then when the draft came out and I tried to cancel, I could not talk to a live person. Anyone I talked to "wasn't in that department and would forward my info to the correct department." Which got me an email but just reminded me that cancellation took a 30 day notice and no refunds would be given. Maybe this platform is good for big companies that constantly have jobs to post. But as a small company with only one opening to post, it was a costly error to use this platform as I ended up paying 2 years of membership fees to post one job and didn't even hire anyone from this platform.

Puntos a favor:

Creating my job was easy and it posted multiple places at once.

Contras:

Candidates weren't any more likely to actually show for interviews than those who had applied via Facebook.

Headache Free!

Comentarios: Time-saving, and headache reducer. We'd highly recommend!

Puntos a favor:

This software is great for both applicant and employer. I know when I've applied for jobs, I've had my complaints with the application system, and as an employer - I love to make that experience as streamlined and headache-free as possible. You have the ability to pre-screen w/ a few questions - that can weed out candidates who don't have the required prereqs- and has given us more-qualified candidates as a result. Always great to have less throw-away resumes to weed through. I'm all for anything that makes our jobs easier here.

Contras:

We haven't needed the premium support, but if we did we are not currently paying for it. Just one thing to think about.

JazzHR Software proves an integral tool in identifying and acquiring new talent

Comentarios: Our company work requires applicants with specific skill sets in working with Cryptographic technologies to include Block chain ledgers and control platforms. As a result it can be difficult to find
and qualify competitive applicants. Since we began using Jazz HR , we have found a new and useful
tool in our discovery process. Over just a few months our hire retention rates have increased and our
time cycles to train are greatly reduced. Finally, the quality of talent is improving as a direct result of using this software. We are excited to continue its use and happy to recommend it to human resource departments for companies small to moderate size.

Puntos a favor:

The highly configurable tools in this software allow for in an depth discovery and qualification for potential applicants. Such tools include question and answer templates . Answers then can be analyzed and even rated for accuracy. This application can also assist in logistics such as in helping to scheduling meetings for review during a hiring process. There is a companion application for mobile devices which allow for seamless communication from fellow workers to share their reflections and ideas on a potential hire. There are as well options to leverage social networking sites to discover potential new talent as well.

Contras:

The only real negative we can highlight would be in the area of support for the product itself. If your team works late hours as we do , they can be difficult to reach. This is a minor inconvenience largely out weighed by the many benefits of this HR software.

Easy to learn and use quickly

Comentarios: Keep track of candidates.

Puntos a favor:

Easy to learn and use quickly. Easy to rate candidates and share information with stakeholders. Also easy to set up questionnaires/homework for candidates. Allows for customization to use the language your company uses.

Contras:

Moving candidates to new positions. Easy to do but notes don't follow candidates. Also doesn't allow you to delete the previous application which is needed often. At times, we may repost a job and would like to move candidates and their notes without having two files.

Over the years that I have used Jazz, they have consistently delivered a positive experience.

Puntos a favor:

It is easy to use and fairly intuitive. Also, depending on what what your recruiting need are, you can purchase upgraded plans that offer more functionality.

Contras:

Only con I can think off is wishing that for months you did not need Jazz that it could be put on "hold" without being charged. With the current model you have to pay for the entire year.