--- description: ¿Qué piensan los usuarios de Avalara? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Avalara gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Avalara - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de impuestos sobre ventas](/directory/30970/sales-tax/software) > [Avalara](/software/75673/avatax) # Avalara Canonical: https://www.capterra.co/software/75673/avatax Página: 1 de 15\ Siguiente: [Página siguiente](https://www.capterra.co/software/75673/avatax?page=2) > La solución de software Avalara Tax Compliance Suite te permite calcular impuestos, presentar y remitir devoluciones y cumplir con los requisitos de gestión de documentos. > > Veredicto: 350 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Avalara? Avalara proporciona soluciones automatizadas y basadas en la nube para el cumplimiento fiscal en transacciones en EE. UU. y en todo el mundo, independientemente del tamaño o el sector de su empresa. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 350 Opiniones | | Facilidad de uso | 3.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.5/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Avalara - **Constitución**: 2004 ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, Francia, India, Italia, Japón, México, Reino Unido ## Funciones - Automatización proceso/flujo de trabajo - Conciliación bancaria - Contabilidad de acreedores - Contabilidad de deudores - Creación de informes financieros - Creación de informes/análisis - Cumplimiento tributario - Cálculo de impuestos - Declaración de impuestos - Empresa/negocios - Expedientes electrónicos - Facturación - Gestión de documentos - Gestión de exenciones - Gestión de impuestos - Gestión de impuestos de ventas - Gestión de la conformidad - Gestión de órdenes de compra - Importación y exportación de datos - Impuesto sobre el Valor Añadido (IVA) - Libro general - Registro de auditoría - Seguimiento de transacciones - Varias divisas ## Integraciones (en total: 32) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop … y 17 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión de impuestos sobre ventas](https://www.capterra.co/directory/30970/sales-tax/software) ## Categorías relacionadas - [Software de gestión de impuestos sobre ventas](https://www.capterra.co/directory/30970/sales-tax/software) - [Programas de contabilidad](https://www.capterra.co/directory/1/accounting/software) - [Software de impuestos de sociedades](https://www.capterra.co/directory/31560/corporate-tax/software) ## Alternativas 1. [Zoho Books](https://www.capterra.co/software/134507/zoho-books) — 4.4/5 (672 reviews) 2. [QuickBooks Online](https://www.capterra.co/software/141374/quickbooks-online) — 4.3/5 (8395 reviews) 3. [hellotax](https://www.capterra.co/software/187594/hellotax) — 4.6/5 (107 reviews) 4. [QuickBooks Online Advanced](https://www.capterra.co/software/189398/quickbooks-online) — 4.4/5 (1037 reviews) 5. [QuickBooks Enterprise](https://www.capterra.co/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews) ## Opiniones ### "Time saver extraodinaire\!" — 5.0/5 > **Charity** | *6 de octubre de 2020* | Comercio mayorista | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: -Ease of use -Compatibility with our POS System -Support and communication of issues -Accuracy of collecting and remitting of taxes > > **Puntos en contra**: They have recently "updated" their user site and so it takes a few more steps to get to where I am going, and it is a little confusing at first. > > This product has been a great tool for our company. The ease of use and the accuracy has saved us so much time. The flow between our POS and their system has been mostly effortless (there will always be issues with software). The best part is that we don't have to keep track of all the changing tax rates in all the different cities and states that we do business in, plus them filing all of the tax returns takes a huge time burden off of our shoulders. ----- ### "Avalara Review" — 4.0/5 > **Diane** | *13 de febrero de 2025* | Comercio minorista | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: The variety of products, and the ability to customize to individuals. > > **Puntos en contra**: Connectivity Issues that created lag time. > > Ok, most of the time, but the customer service reps do not always communicate well. ----- ### "Frustrating Experience & Poor Support" — 1.0/5 > **Katherine** | *8 de agosto de 2025* | Dispositivos médicos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Large, established company with recognizable brand Prebuilt Salesforce package (no need to build from scratch) Basic functionality works for straightforward tax setups > > **Puntos en contra**: Support team lacks knowledge for even basic Salesforce mapping issues Pushed to upgrade to costly Technical Account Manager with no added value Long-standing issues remain unresolved (case open for nearly a year) Only solution offered is “upgrade the installed package,” which never fixes the problem Installed package contains locked-down flows, Apex classes, and process builders with errors that admins cannot update > > Our experience with Avalara Sales Cloud has been extremely disappointing. Their Support team lacks the knowledge to troubleshoot even basic Salesforce mapping issues. From the start, we were told the only way to resolve our issue was to upgrade to a Technical Account Manager—an extra monthly cost—yet this “premium” support is no better than the free package (which isn’t saying much). I’ve had an open case for nearly a year, and their only repeated suggestion is to “upgrade the installed package,” which has never resolved the problem. The installed package contains locked-down flows, Apex classes, and process builders that have errors, but cannot be modified by admins. I’ve escalated to both our Account Manager and Customer Success Manager, only to be sent back to the TAM team, creating a frustrating cycle with no real solutions. If you’re looking for a partner who can actually troubleshoot and resolve Salesforce integration issues, look elsewhere. ----- ### "Extremely helpful in navigating the ins-and-outs of US sales tax" — 4.0/5 > **Nico** | *30 de mayo de 2025* | Dispositivos médicos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Extremely helpful in navigating the ins-and-outs of US sales tax. From registering for sales tax in any US State to submitting returns, certificate management and generate reporting. > > **Puntos en contra**: It takes a bit to undestand how the system work, especially for non US, but after that it's a walk in the park > > As a Uk company with a presence in the US we needed help to understand and US sales tax procedures, and after enquiring a few consultants and CPA's they all recommended Avalara. We then got in touch with them and organised the onboarding, which was a bit of a lenghty process, however once we launched it we never looked back. ----- ### "Keeps us organized but isn't always reliable" — 3.0/5 > **Usuario verificado** | *3 de julio de 2025* | Sector textil | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: I like that all of our required sales tax filings are organized into one space. It is clear what is due and when. > > **Puntos en contra**: There are often errors in the sales tax calculations on our sales, resulting in incorrect amounts being charged to our customers and further remitted to the government. In addition, we have had a few large issues arise and it seems like their team never takes them seriously. There is always a lot of back and forth and we continually have to remind them that the issues are not resolved. ----- Página: 1 de 15\ Siguiente: [Página siguiente](https://www.capterra.co/software/75673/avatax?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/75673/avatax) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados