--- description: ¿Qué piensan los usuarios de Better Agency? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Better Agency gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Better Agency - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [Better Agency](/software/211611/better-agency) # Better Agency Canonical: https://www.capterra.co/software/211611/better-agency Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/211611/better-agency?page=2) > CRM de seguros totalmente automatizado para agentes aseguradores de propiedad y siniestros. Ideal para agencias de seguros personales y comerciales. > > Veredicto: 13 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Better Agency? Agentes de seguros de propiedad y siniestros ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.0/5** | 13 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Better Agency - **Constitución**: 2019 ## Contexto comercial - **Precio inicial**: US$ 299,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Acceso móvil - Alertas y notificaciones - Almacenamiento de documentos - Automatización de marketing - Carga del operador - Clasificación de seguros comparada - Creación de informes/análisis - Daños y accidentes - Gestión de clientes potenciales - Gestión de comisiones - Gestión de contactos - Gestión de correo electrónico - Gestión de documentos - Gestión de flujos de trabajo - Gestión de políticas - Gestión de pólizas de seguros - Gestión de reclamaciones - Gestión de renovaciones - Gestión de seguros - Gestión de tareas - Gestión del pipeline de ventas - Panel de actividades - Para el sector de los seguros - Presupuestos y estimaciones - Segmentación - Seguimiento de interacciones - Seguimiento de reclamaciones - Sistema de calendarios o recordatorios ## Integraciones (en total: 4) - Meta for Business - NowCerts - Twilio - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos ## Categoría - [Software CRM](https://www.capterra.co/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Software CRM](https://www.capterra.co/directory/2/customer-relationship-management/software) - [Software de seguros](https://www.capterra.co/directory/20035/insurance-agency/software) - [Software para gestionar pólizas de seguro](https://www.capterra.co/directory/20036/insurance-policy/software) - [Software para clasificación de seguros](https://www.capterra.co/directory/20037/insurance-rating/software) - [Software para corredurías de seguros](https://www.capterra.co/directory/31282/p%26c-insurance/software) ## Alternativas 1. [Bitrix24](https://www.capterra.co/software/113540/bitrix24) — 4.2/5 (984 reviews) 2. [Jenesis Software](https://www.capterra.co/software/119068/jenesis-software) — 4.7/5 (283 reviews) 3. [Applied Epic](https://www.capterra.co/software/70671/applied-epic) — 4.2/5 (141 reviews) 4. [EZLynx](https://www.capterra.co/software/102928/ezlynx) — 3.7/5 (73 reviews) 5. [AgentCubed](https://www.capterra.co/software/135371/agentcubed) — 4.4/5 (10 reviews) ## Opiniones ### "Indiva system" — 1.0/5 > **Marta** | *23 de julio de 2024* | Alimentación y bebidas | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Es un producto engañoso, eso de que te ayuda a adelgazar es mentira son promesas y ya, te dicen que funciona y que te hacen un seguimiento pero no es verdad ninguna de las dos cosas. Me han llamado una sola vez y el tratamiento es mentira > > **Puntos en contra**: La atención al cliente una chica que me atendió muy grosera y no quiso escucharme y el producto que no sirve es mentira ----- ### "Better CRM with 'Better Agency'" — 5.0/5 > **Nurul Salimah** | *21 de mayo de 2022* | Servicios financieros | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: This program was simple to implement in our organization and was very user-friendly. The crew had an elementary time adapting to it, and the benefits were seen right away. It has rapidly evolved into one of the most valuable resources available to our organization. From where we were, we can now improve the experience that we provide for our customers by light-years. This is genuinely special software, and the training for the team is practically nonexistent since it is so intuitively designed. > > **Puntos en contra**: When they first began providing it, I wasted no time signing up for it. There were just a few instances of growing pains, which is anticipated from a firm that is expanding as rapidly as they are. However, I also view this as a plus because they are fast to respond to feedback and improve the features based on people's actual experiences. > > It has all the feature and tools that I need to manage our CRM needs and they do it in smoother way. I really please with the experience. ----- ### "Game Changer\!" — 5.0/5 > **Jeromy** | *16 de octubre de 2020* | Seguros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Better Agency has allowed my insurance agency to provide a better experience for new and existing clients. This has lead to an increase in new businesses sales and retention, which means more revenue. > > **Puntos en contra**: Like any new company there are things that need to be worked through as the user base grows, but they are open to any and all feedback. > > It has allowed my agency to be more efficient in our daily processes for sales and service, which made it possible to scale back on the number of systems we our using. Our team is much more productive and happier since Better Agency has simplified a lot of workflows. ----- ### "A "solution" filled with empty and broken promises" — 1.0/5 > **Usuario verificado** | *31 de agosto de 2022* | Seguros | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: My experience with Better Agency was mostly negative. However, this was not necessarily because of how the software performed but rather the lack of sufficient customer service and, further, their lack of knowledge of their own product. Focusing on the software itself, it seemed to work pretty well. I thought the contact lists and individual profiles showed all the information you needed including policy numbers, types, vehicles(if applicable), and more. It made it very easy to look at any given client. The best thing about the software was probably their "pipeline". They had multiple boxes for organization for many stages during a sale, cross selling existing customers, renewals, customer service , and more. Their email campaigns also looked very good as you could customize so many different parameters for prospects and existing customers. You could even program it to send customers birthday cards automatically. Unfortunately, I never had success with it as every single email I sent would go to spam when sent through their system. More on that below. > > **Puntos en contra**: I did very extensive research on the right AMS to fit my company and eventually purchased Better Agency. I had high hopes as everything they showed me looked really great. The worst part about this company is the extreme lack of customer service as well as knowledge of their own products. Further, as my title states, it was "a solution with empty and broken promises". When I made the purchase, I made it contingent upon gaining access to the commissions beta which I was shown during my sales call. The person I spoke with advised me that I could gain access to the beta upon purchase. I didn't need it to do anything fancy; simply download the premiums from IVANS and calculate the commission for my agents. Yes, I understand it was beta but, even after my purchase, I was never given access to such beta to even test it out. About the emails, the staff does not have very extensive knowledge about their own product. I would describe them as understanding everything on the surface but little to nothing about the back-end. One example was how the email campaigns work. The way their system is designed, it connects to your email through, what I think, is an API. They had no idea how it connected. In my case, I use Gsuite for my email and eventually connected it. Before I even purchased, I asked how the system/server sent out emails so I could understand how it worked and plan accordingly. They could not answer this and never did. Quickly, I found out all my emails went to spam. > > My overall experience with Better Agency was extraordinarily sub-par. First and foremost, the customer service or, should I say, the lack there of, is terrible. Better Agency does business by driving sales and sales only. The person who sold me the product handed me off to the “on-boarding team” in which case they trained me on their systems. Once you complete your training, you’re on your own with the exception of a chat that’s located on the bottom right of the screen at all times. If you want to speak to someone, you have to, instead, set up a meeting in zoom 1-2 days in advanced to get your problem solved. When, and if, something goes wrong, you’ll have ZERO support because the people at this company DO NOT answer the phone. And the chat, you can say, does not work because whoever is on the other end of that chat has absolutely no knowledge of simple things. Long story short, I wanted to see if they had 2 factor authentication for logging in to the platform and I asked the chat service. When advised what I wanted, the person asked me to take a screen shot of what I meant in which I simply informed the person to google 2 factor authentication. I was appalled that the person did not know what this was in 2022 as society has been using this for at least 10 years on almost any website you’re required to log into. I ended the chat out of frustration and later got a transcript of the person advising me to search for a 3rd party for 2 factor login. You'll regret purchasing. ----- ### "A must have for the modern insurance agency" — 5.0/5 > **Erik** | *16 de octubre de 2020* | Seguros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: This product was easy to use and integrate into our agency. The results were immediate, and the team took to it very quickly. It has become one of the most important tools in our agency. We can enrich our client's experience light-years from where we were. > > **Puntos en contra**: I jumped on it when they first started offering it. There was minimal growing pains, but that would be expected from a company growing as they are. But I also see it as a positive as they are quick to respond and enhance the features based of real user experiences. > > I recomend this to any agency owner that is serious about taking there agency to the next level. The current features are second to none. Our agency has had a wonderful experience implementing into our processes for both sales and service. It has allowed us to really build out a scaleable process to grow with. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/211611/better-agency?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/211611/better-agency) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados