--- description: ¿Qué piensan los usuarios de Whale? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Whale gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Whale - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para gestión de políticas](/directory/30846/policy-management/software) > [Whale](/software/208347/whale) # Whale Canonical: https://www.capterra.co/software/208347/whale Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/208347/whale?page=2) > Incorporación, formación y procesos simplificados. > > Veredicto: 6 usuarios lo han valorado con **3.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Whale? Pymes que están creciendo o que desean escalar su empresa ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.7/5** | 6 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.5/5 | Basado en las opiniones generales | | Funciones | 3.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Workchop - **Constitución**: 2018 ## Contexto comercial - **Precio inicial**: US$ 10,00 - **Modelo de precios**: (versión gratuita disponible) - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000 - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: francés, inglés, neerlandés - **Países disponibles**: Albania, Alemania, Andorra, Anguila, Antigua y Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belice, Bermudas, Bielorrusia, Bosnia y Herzegovina, Bulgaria, Bélgica, Canadá, Chequia, Chipre, Ciudad del Vaticano y 69 más ## Funciones - Aprendizaje asíncrono - Aprendizaje colaborativo - Aprendizaje mixto - Aprendizaje móvil - Aprendizaje sincronizado - Arrastrar y soltar - Automatización de procesos empresariales - Autoría de cursos integrada - Base de datos de empleados - Biblioteca de contenidos - Búsqueda de texto completo - Búsqueda/filtro - Catalog Management - Compartir contenido - Control de versiones - Controles o permisos de acceso - Creación de contenidos - Creación de informes y estadísticas - Creación de informes/análisis - Creación de políticas - Diseño y modelado del proceso - Edición de texto - Editor de texto enriquecido - Formación en la aplicación - Gestión de comentarios - Gestión de contenidos - Gestión de documentos - Gestión de flujos de trabajo - Gestión de la base de conocimiento - Gestión de la conformidad - Gestión de la formación - Gestión de tareas - Gestión de usuarios - Gestión del conocimiento - Gestión del rendimiento - Herramientas de colaboración - Ludificación - Líneas e itinerarios educativos - Manual del empleado - Onboarding del usuario - Panel de actividades - Portal de autoservicio - Portal de empleados - Portal del alumno - Registro único - Seguimiento del avance - Sin código - Tests/Evaluaciones - Third-Party Integrations - Varios idiomas … y 5 características más ## Integraciones (en total: 10) - ChatGPT - Chromium - Firefox - Google Chrome - Google Drive - Microsoft Edge - Microsoft Teams - OneDrive - Slack - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para gestión de políticas](https://www.capterra.co/directory/30846/policy-management/software) ## Categorías relacionadas - [Software para gestión de políticas](https://www.capterra.co/directory/30846/policy-management/software) - [Software de onboarding](https://www.capterra.co/directory/30819/onboarding/software) - [Software para adopción digital](https://www.capterra.co/directory/31638/digital-adoption-platform/software) - [Software de gestión de la formación](https://www.capterra.co/directory/10008/training/software) - [Software de gestión de procesos](https://www.capterra.co/directory/30010/business-process-management/software) ## Alternativas 1. [Asana](https://www.capterra.co/software/120550/asana-pm) — 4.5/5 (13574 reviews) 2. [Trello](https://www.capterra.co/software/1010321/trello) — 4.5/5 (23533 reviews) 3. [Confluence](https://www.capterra.co/software/136446/confluence) — 4.5/5 (3682 reviews) 4. [Jira](https://www.capterra.co/software/19319/jira) — 4.4/5 (15371 reviews) 5. [Trainual](https://www.capterra.co/software/175749/trainual) — 4.8/5 (509 reviews) ## Opiniones ### "Best UI and engagement features in the process/SOP space." — 5.0/5 > **Aaron** | *16 de octubre de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Whale makes finding and searching for processes engaging. You have a lot of different ways of searching for a process, you could find by Department Board, then categories, and find the individual cards, or search by keyword or even AI conversation. > > **Puntos en contra**: I wish there was more of a template for structuring your processes. Like choosing a process/SOP structure that closely relates to your business type so you can see what maybe other businesses in your sector are structuring like. > > Whale is made to engaging and fun to use. Navigating is extremely user friendly and customer support actually cares and will continue reaching out to see how they can further resolve issues they already helped fix. ----- ### ""simple, engaging and effective"" — 5.0/5 > **Javeir** | *24 de abril de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Whale makes it incredibly straightforward to build engaging process documentation. You can effortlessly combine images, videos, text, and even GIFs to create interactive step by step guide.It is user friendly enough that process owners can handle updates on their own without relying on designer and tech expert. Plus , making updates is quick and does not require jumping through any bureaucratic hoops. > > **Puntos en contra**: I wish Whale had a flowchart feature for visualising complex procedure. > > Whale has streamlined our unburden process by allowing new hires to complete most training independently, saving time and making meetings more focused. ----- ### "Trial sold us one product. We paid for another." — 1.0/5 > **BJ** | *13 de mayo de 2026* | Dispositivos médicos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The screen recorder and content organization are well-built. The product itself is competent for SOP documentation if you don't need the AI features. The team that built it clearly understands the space. > > **Puntos en contra**: The bait-and-switch on AI features. During the free trial, our team used the AI features (video-to-SOP, text extraction, quiz generation) freely, liked what the product offered and signed up for annual subscription. Within one week of paid activation, our workspace had burned through the entire monthly 25-token allocation. The features that sold us the product became unusable on the plan we bought. That gap between the trial experience and the paid product is the core problem, and it caught us completely off guard. > > Within one week of paid activation, our workspace had exhausted the entire monthly allocation of 25 AI "tokens". The features that drove the purchase became unusable. We requested a refund within 14 days. Whale refused, citing a no-refund policy in their Terms \& Conditions. A policy that does not exist in the document at the time of this review. Open usewhale.io/terms-and-conditions/ and search for the word "refund." It isn't there. Future buyers beware: our entire organization feels this was bait and switch, hook line and sinker. The product is great when you have AI tokens to spend. You won't, for long. Once they take your money, you aren't getting it back. Customer service is non-helpful in these disputes and will tell you to go pound sand. Scroll down to \[sensitive content hidden\] O.'s 1-star review from June 2024 and read Whale's reply. Same playbook, two years apart. ----- ### "The most user friendly training solution" — 5.0/5 > **Ankaj** | *10 de septiembre de 2024* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: As digital marketing expert, there are a lot of moving parts and a lot to keep track of. I love how Whale simplifies the process of onboarding new employees, and ensuring everyone has access to consistent information. I really like that we can create and share content, assign tasks, and use quizzes to keep everyone about the news in our environment. It's really user friendly. > > **Puntos en contra**: Whale takes customer feedback to heart. There is nothing I dislike and whenever I have a query, their customer success team is always able to support me in what I need. > > Whale’s focus on developing client skills based on their processes was another highlight for us. It’s designed to help businesses grow by ensuring that their teams are proficient in the company's unique procedures and workflows. This focus on process-based skill development leads to more efficient operations and a better-prepared workforce - something that's key for us. Additionally, Whale's customer support is unparalleled, always ready to assist with any queries, ensuring users get the most out of the platform. ----- ### "Easy and simple" — 5.0/5 > **Sven** | *2 de diciembre de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Really bridges the training and knowledge with the different profiles of employees. Intuitiveness \& user friendly Outperforming other onboard tools or training software. > > **Puntos en contra**: It isn't completely customizable yet (brand colors or logo cant be changed atm) > > We were able to onboard new colleagues much faster than before. They were very satisfied with our approach. By using the templates we create much more uniformity of our documents and the colleagues start documenting faster :) The reaction of the support is TOP\! ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/208347/whale?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/208347/whale) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados