--- description: ¿Qué piensan los usuarios de Business Phone System? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Business Phone System gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Business Phone System - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/30940/voip/software) > [Business Phone System](/software/205962/cloud-phone-system) # Business Phone System Canonical: https://www.capterra.co/software/205962/cloud-phone-system Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/205962/cloud-phone-system?page=2) > Un novedoso teléfono empresarial en la nube. Escalable, flexible y fácil de configurar y ejecutar. > > Veredicto: 8 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Business Phone System? Empresas que buscan crear experiencias excelentes para el llamante y que necesitan poder atender llamadas en la oficina, en casa y en la carretera. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 8 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.9/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Jet Interactive - **Ubicación**: Crows Nest, Australia - **Constitución**: 2006 ## Contexto comercial - **Precio inicial**: US$ 25,00 - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia ## Funciones - Conexiones SIP - Creación de informes y estadísticas - Enrutamiento de llamadas - Grabación de llamadas - IVR - Mensaje de voz - Seguimiento de llamadas - Supervisión de llamadas ## Opciones de asistencia - Base de conocimientos - Asistencia telefónica ## Categoría - [Software para VoIP](https://www.capterra.co/directory/30940/voip/software) ## Alternativas 1. [VoIP.ms](https://www.capterra.co/software/203084/voip-ms) — 4.8/5 (697 reviews) 2. [Microsoft Teams](https://www.capterra.co/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 3. [Nextiva](https://www.capterra.co/software/175788/nextiva) — 4.6/5 (914 reviews) 4. [Zoom Workplace](https://www.capterra.co/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 5. [Telnyx Suite](https://www.capterra.co/software/173804/telnyx) — 4.8/5 (195 reviews) ## Opiniones ### "Jet Interactive forms the backbone of our clients reporting." — 5.0/5 > **Andrew** | *13 de julio de 2020* | Marketing y publicidad | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: The easy deployment means we can use Jet with nearly all of our clients, gaining valuable insights into not only their overall number of enquiries, but also the sales these enquiries led to. Jet Interactive allows us to report on our client's bottom line, rather than other 'distraction' metrics. > > **Puntos en contra**: Overall since the UI refresh, Jet's offering has improved dramatically. The only thing that could be improved upon is the default screen in the Jet Dashboard. Some of the titles are slightly confusing. If I want to list calls, for example, it's under a section called 'total calls'. This isn't a big deal and the support staff are always there and responsive to help you find your way around these things anyway. > > Overall we have been very impressed. The functionality is what first drew us in, but the support offered by the team has never missed a beat. ----- ### "Saving our Business with IP Phones" — 5.0/5 > **Peter** | *9 de julio de 2020* | Restaurantes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The software is world-class with a great interface. As a software developer of over 30 years I can see the quality here. > > **Puntos en contra**: Everything has been great, however due to the architecture of the VOIP devices, there is one annoying thing. We have 5 lines/users and 5 devices each logged as a separate account. When a call comes in, all phones ring (which is how we want it), however when answered, each handset that wasn't answered registers a missed call. These have to be cleared every so often. > > No problems here. Great software that just works\! ----- ### "Dashboard needs an upgrade" — 3.0/5 > **elle** | *13 de julio de 2020* | Servicios financieros | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Great to see what channels leads came from > > **Puntos en contra**: dashboard is not user friendly. we had so many numbers and the naming convention was often wrong. The set up really needs to be done correctly. Our business is complicated with multiple brands websites numbers and affiliate numbers. there needed to be more support in setting up the dashboard to get reporting correct. we were not utilizing the system to its true capability as the set up was not supported ----- ### "Excellent for basic call tracking & routing" — 4.0/5 > **Stephen** | *14 de julio de 2020* | Salud, bienestar y deporte | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Ease of use in setting up and redirecting calls into an answering point was simple and basic > > **Puntos en contra**: For reporting in the Service Overview, there is little flexibility in classifying the "Type" of calls under the Service Group. The default options are not meaningful and suitable for our requirements. > > High level call tracking ----- ### "Brilliant tool for managing complex call forwarding and recording" — 5.0/5 > **Jack** | *7 de julio de 2020* | Construcción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: 'Jet's phone system has allowed us to manage incoming calls so that all calls are answered across the whole day. The customer service is prompt and the new interface is simple to use' > > **Puntos en contra**: The software works well for our use, we wouldn't require any further features at this stage. > > The cloud system has enabled us to set up a central community hotline number which can be used across multiple projects with calls directed to the appropriate person depending on source and time of day. It has greatly improved efficiency for our community liaison systems. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/205962/cloud-phone-system?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/205962/cloud-phone-system) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados