--- description: ¿Qué piensan los usuarios de Proton Mail? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Proton Mail gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Proton Mail - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Programas de encriptación](/directory/30209/encryption/software) > [Proton Mail](/software/201276/protonmail) # Proton Mail Canonical: https://www.capterra.co/software/201276/protonmail Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co/software/201276/protonmail?page=2) > ProtonMail es un proveedor de correo electrónico seguro destacado a nivel mundial. Brinda protección a los datos y las comunicaciones de millones de organizaciones. > > Veredicto: 122 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Proton Mail? Muy útil para organizaciones conscientes de la seguridad. Algunos ejemplos: profesionales de la atención médica, organizaciones sin ánimo de lucro, empresas de servicios profesionales y organismos gubernamentales. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 122 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Proton Technologies ## Contexto comercial - **Precio inicial**: US$ 6,99 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, croata, español, francés, indonesio, inglés, italiano, neerlandés, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, turco - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 209 más ## Funciones - Bloqueo de spam - Controles o permisos de acceso - Creación de informes/análisis - Gestión de la conformidad - Protección de archivos adjuntos ## Integraciones (en total: 12) - Canary Mail - Microsoft Outlook - Postbox - Proton Calendar - Proton Drive - Proton Pass - ProxiedMail - Rambox - Sales Robots - Shift - Shopify - Thunderbird ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia 24/7 - Chat ## Categoría - [Programas de encriptación](https://www.capterra.co/directory/30209/encryption/software) ## Categorías relacionadas - [Programas de encriptación](https://www.capterra.co/directory/30209/encryption/software) - [Herramientas de mensajería segura](https://www.capterra.co/directory/31358/email-security/software) ## Alternativas 1. [Hoxhunt](https://www.capterra.co/software/1015704/hoxhunt) — 4.9/5 (337 reviews) 2. [ESET Endpoint Security](https://www.capterra.co/software/151915/eset-endpoint-security) — 4.7/5 (1169 reviews) 3. [Trustifi](https://www.capterra.co/software/218859/trustifi) — 4.9/5 (18 reviews) 4. [SpamTitan](https://www.capterra.co/software/168436/spamtitan) — 4.6/5 (563 reviews) 5. [eM Client](https://www.capterra.co/software/160239/em-client) — 4.2/5 (187 reviews) ## Opiniones ### "10 of 10 email I have tested\!" — 5.0/5 > **Vlad** | *11 de febrero de 2023* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Pro, with this encrypted email service, user privacy is prioritized. Not all providers offer this crucial service; instead, the majority mine your data and sell it to outside parties. Good luck in finding other one\! > > **Puntos en contra**: Cons: Starting to handle it can be a little confusing at first. > > Since they started the beta testing a few years back, it's been fantastic for me. I've been able to do email migrations with both the premium and free versions that I've used. It is, in my opinion, the best email choice, even for businesses.10 out of 10. ----- ### "The epitome of encrypted email that exudes elegant efficiency." — 5.0/5 > **Gareth** | *11 de marzo de 2026* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The concise, clarity of the layout, it’s unfussy nature yet powerful encryption, filtering and privacy features are all glorious. The fact that it is independent of the US based tech beasts, means that you can use it safe in the knowledge that you are not being tracked. The snooze function is great, the folders simple to create and the spam folder is intelligent, effective and means you don’t have to go trawling for that email you missed. The ability to generate a mask email address is fabulous and the integration with the brilliant suite of other Proton products is seamless. > > **Puntos en contra**: That’s genuinely difficult to answer. At a stretch I would say that running Outlook accounts through it is a little cumbersome but that’s more of a Microsoft issue. > > Encrypted, elegant, effective email and all in a trusted ecosystem. It is brilliant value for money and gets out of your way; no ads, no add on’s, no hassle. ----- ### "Experience using Proton Mail" — 3.0/5 > **Ayushmaan Singh** | *2 de abril de 2026* | Software informático | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: It has great privacy and does not use your info for advertisements and sells info to other companies. Which cannot be taken lightly as other products like Gmail though have better UI and integrations but sells a lot info to partner companies for targeted advertisements. > > **Puntos en contra**: The UI is not that great, Switch between other mails is annoying when using a lot of emails. You need to refresh every time to see new emails. My experience when using third part email accounts like Gmail accounts or outlook accounts was very bad, because of the terrible loading time and missing a lot of important emails. > > It was decent experience when operating a single account but as soon as I opened more and more accounts the experience turned real annoying, as I needed to keep switching the mail accounts and refresh every single time. It is great for security ( no questions ) but the UI and integrations with other services still needs a lot of work. ----- ### "Elizabeth Taylor" — 5.0/5 > **Karina** | *8 de marzo de 2026* | Biotecnología | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: The application is easy for use and I can write and emails which are protected and will not be shared > > **Puntos en contra**: Miss organization with folders which sometimes is difficult to use. The app need to have some visibility issues ----- ### "ProtonMail is a wonderful experience\!" — 5.0/5 > **Usuario verificado** | *29 de abril de 2022* | Formación profesional y coaching | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: There is so much I love about this product - the encryption, the minimal (not distracting) layout, the ease of use, the fun extras (like alternate addresses) - but what really sets it apart is the customer service. Of course there is a written help guide and it is also clear and, well, helpful. If that doesn't answer my question or solve my problem, I can easily email a real person and expect a thorough and polite response within a day. Coming from past applications where no human could be found, this was breath-taking enough. New to this treatment, I was remiss in replying. Imagine my delight and amazement when I then received a follow-up email asking if this had solved my issue and could they consider the service request closed? This is a civilized way to run a software company. > > **Puntos en contra**: Accessing filter creation and editing requires clicking through more than one screen and I would love a "filter this" button in greater proximity to the actual email. The company regularly requests feedback from users and I have included this, so I am hopeful it is on a work list somewhere in their pipeline. > > I really enjoy using ProtonMail. It was easy and intuitive to adopt. All of its features are on par or better than its competitors with the added benefits of encryption. I appreciate the company communications about their mission and sense of corporate advocacy (they support journalists and others who need secure communications). Being a paid member of the Proton world (Mail, Drive, VPN) feels like a very personal experience in the generally faceless, mega-corporate online communications industry. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co/software/201276/protonmail?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/201276/protonmail) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Datos estructurados