---
description: ¿Qué piensan los usuarios de Loom? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Loom gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Loom - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de grabación de pantalla](/directory/31975/screen-recording/software) > [Loom](/software/191187/loom)

# Loom

Canonical: https://www.capterra.co/software/191187/loom

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> Una herramienta de comunicaciones internas que permite compartir tu mensaje al instante a través de video.
> 
> Veredicto: 531 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Loom?

Loom ayuda a las personas a comunicarse de manera más eficiente a través de videos.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 531 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Atlassian
- **Ubicación**: San Francisco, EE. UU.
- **Constitución**: 2013

## Contexto comercial

- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: afrikáans, alemán, armenio, azerbaiyano, bielorruso, bosnio, búlgaro, canarés, catalán, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, estonio, finés, francés, gallego, griego, hindi, húngaro, indonesio, inglés, islandés, italiano, japonés, kazajo, letón, lituano, macedonio, maratí, neerlandés, nepalí, noruego, polaco, portugués, rumano, ruso, serbio, suajili, sueco, tagalo, tailandés, tamil, turco, ucraniano, vietnamita
- **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, Filipinas, Francia, India, Irlanda, Italia, México, Nueva Zelanda, Países Bajos, Reino Unido, Singapur, Sudáfrica

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Animación
- Anotaciones
- Asistencia por vídeo
- Biblioteca de contenidos
- Búsqueda/filtro
- Captura de audio
- Captura de pantalla
- Captura de vídeo
- Comentarios/notas
- Compartir en redes sociales
- Controles o permisos de acceso
- Creación de informes y estadísticas
- Creación de informes/análisis
- Creación de marca personalizable
- Creación de vídeos
- Desktop/Browser Sharing
- Discussions/Forums
- Edición de vídeo
- Gestión de contenidos
- Grabación de la pantalla
- Herramientas de colaboración
- Llamadas de audio
- Mediateca
- Panel de actividades
- Programación
- Seguimiento de la participación
- Subir a YouTube
- Uso compartido de archivos
- Uso compartido de pantalla de móvil

## Integraciones (en total: 25)

- Asana
- Atlas
- Calendly
- Chrome Enterprise
- ClickUp
- Confluence
- Customer Communities
- Elsevier Pure
- Figma
- GitLab
- Google Workspace
- Hopem Property Management Software
- InVision
- JIRA Service Management
- Jira

… y 10 integraciones más

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos

## Categoría

- [Software de grabación de pantalla](https://www.capterra.co/directory/31975/screen-recording/software)

## Categorías relacionadas

- [Software de grabación de pantalla](https://www.capterra.co/directory/31975/screen-recording/software)
- [AI Meeting Assistants](https://www.capterra.co/directory/34861/ai-meeting-assistants/software)
- [Software para alojamiento de vídeos](https://www.capterra.co/directory/33355/video-hosting/software)
- [Herramientas para trabajar en equipo](https://www.capterra.co/directory/31033/team-communication/software)
- [Software de productividad](https://www.capterra.co/directory/30968/productivity/software)

## Alternativas

1. [Microsoft Teams](https://www.capterra.co/software/168668/microsoft-teams) — 4.5/5 (11166 reviews)
2. [Snagit](https://www.capterra.co/software/209649/snagit) — 4.7/5 (502 reviews)
3. [Slack](https://www.capterra.co/software/135003/slack) — 4.7/5 (24221 reviews)
4. [Zoom Workplace](https://www.capterra.co/software/144037/zoom-video-conferencing) — 4.6/5 (14689 reviews)
5. [OBS Studio](https://www.capterra.co/software/164144/obs) — 4.7/5 (1076 reviews)

## Opiniones

### "Useful for Sales Demos and Tutorials working as a Account Executive" — 5.0/5

> **Daniel** | *14 de mayo de 2025* | Logística y cadena de suministro | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Loom has a neat user friendly app, I was able to record demos and tutorials for my customers, using this tool for emails is great as it makes it easy to integrate for sales activities. I was also able to keep track of all videos I had recorded to review.
> 
> **Puntos en contra**: If loom was able to provide me analytics to my video based on total watch time, where customers interacted more and tools for editing like capcut it would be a more complete tool.
> 
> I have used loom to record sales demos and tutorials for my customers, it is also very useful if you need to send videos on sales activities like emails where a customer can click and see a video you recorded few mins ago.

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### "Highly pragmatic tool for video recording and sharing." — 4.0/5

> **Julian** | *24 de septiembre de 2026* | Software informático | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Ability to fire up Loom at any point and record any app or screen for sending to colleagues and customers.
> 
> **Puntos en contra**: Limited number of videos based on different plans seems over restrictive. Price went up when the company was acquired.
> 
> Excellent solution for recording videos, editing, and quick sharing. It helped our team with defining product requirements.

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### "Perfect for training overseas teams\!" — 5.0/5

> **Elysia** | *20 de abril de 2026* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Having the Loom plug in on chrome makes it so easy to send my team walk throughs of what I want them to learn and do for new tasks. It is so easy for training and sharing revisions of projects.
> 
> **Puntos en contra**: I am sometimes confused on the privacy of loom's videos and often double check the settings. However, that could just be user error.
> 
> I have a team that helps me with my business and podcast that live internationally. Because we work in different time zones, Loom makes it so easy to review projects and give notes in real time. It also helps with training. Currently I'm teaching my VA how to prep the edit for my show and I was able to record a 45 minute loom for her to watch me edit the show in real time. It was so helpful\!

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### "Disappointing Service" — 1.0/5

> **Amr** | *9 de marzo de 2026* | Servicios financieros | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: The uploading system is very good and i can't deny that, also the fact that i can blur my background is also good feature.
> 
> **Puntos en contra**: Disappointing ServiceI am extremely disappointed with my experience with Loom. My subscription recently renewed for a second month, and despite the fact that I haven't recorded a single video since the renewal, they are refusing to issue a refund.&#10;&#10;Even during the first month, I hardly used the platform (only a couple of videos) because the app's performance was poor and did not meet my expectations. The user experience was overall very unsatisfying. It is frustrating to be charged for a service I am not using and have no intention of using due to its low quality.&#10;&#10;I expected better customer flexibility for a "pro" service. I would recommend looking for more reliable alternatives with better support policies.
> 
> Very horrible and i wish i never used it, i only did because a friend recommended it to me but now after this experience which i had, i mean even the app performance is very poor that i 've to restart my recording alot.

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### "Loom: An Excellent Solution for Screen Recording and Remote Collaboration" — 5.0/5

> **Bruno** | *7 de agosto de 2026* | Automoción | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I had the pleasure of using the application Loom in my work as a Marketing Executive Intern for Hackett \&amp; Hackett International Group Limited, so I can proudly state that Loom has numerous advantages and a few disadvantages. First, I found it very helpful that the application has a wide variety of convenient screen recording features. Actually, you will hardly find any difficulties while using this application.&#10;&#10;Moreover, I found many video editing tools useful that can be used to create an excellent tutorial and other explanatory content. Undoubtedly, this software is appropriate for company purposes, such as creating onboarding materials, training videos, educational content, and other informative or explanatory materials.
> 
> **Puntos en contra**: However, there are a few significant disadvantages in terms of the usability of this application. Firstly, there are limitations for a free plan, so you need to upgrade your status to access all of Loom’s functions. Secondly, it isn’t entirely video editing software; it’s more of a tool that allows for the fast production of video messages and screen recordings.&#10;&#10;In addition, this tool is cloud-based and requires an internet connection; therefore, it is less powerful and convenient than other desktop video editors. Additionally, long-length recordings might take up considerable space on one’s hard drive, and the video quality is determined by the user’s webcam, microphone, lighting, computer’s performance, and connection.
> 
> My experience with this software has been overwhelmingly positive. It has been successfully used for the presentation of products, services, marketing campaigns, recorded websites, and other activities. I find this tool incredibly effective and convenient for use by an experienced digital marketer.

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## Enlaces

- [Ver en Capterra](https://www.capterra.co/software/191187/loom)

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