--- description: ¿Qué piensan los usuarios de Reputation Studio? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Reputation Studio gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reputation Studio - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Herramientas para gestionar la reputación](/directory/30750/reputation-management/software) > [Reputation Studio](/software/185141/reputation-studio) # Reputation Studio Canonical: https://www.capterra.co/software/185141/reputation-studio > Genera, supervisa, responde y analiza comentarios en decenas de canales con esta plataforma de gestión de reseñas todo en uno. > > Veredicto: 4 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Reputation Studio? Reputation Studio es una solución ORM (gestión del riesgo operativo, por sus siglas en inglés) para grandes marcas empresariales que reciben cantidades masivas de reseñas de clientes. Esta solución aprovecha la IA para automatizar el engorroso proceso de gestión de reseñas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 4 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 5.0/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: 1440 - **Ubicación**: Park City, EE. UU. - **Constitución**: 2018 ## Contexto comercial - **Precio inicial**: US$ 499,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Albania, Alemania, Andorra, Anguila, Antigua y Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belice, Bermudas, Bielorrusia, Bosnia y Herzegovina, Bulgaria, Bélgica, Canadá, Chequia, China, Chipre y 80 más ## Funciones - Análisis de sentimientos - Distribución multicanal - Gestión de la experiencia del cliente - Gestión de los comentarios negativos - Gestión de respuestas - Integración de redes sociales - Notificación de reseña de usuario - Panel de comunicaciones - Seguimiento de la participación - Seguimiento de palabras claves - Solicitud de reseña de usuario - Supervisión de reseñas ## Integraciones (en total: 8) - Bazaarvoice - OpenTable - PowerReviews - Salesforce Service Cloud - SmartCustomer - Trustpilot - Yelp Guest Manager - Yotpo ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica ## Categoría - [Herramientas para gestionar la reputación](https://www.capterra.co/directory/30750/reputation-management/software) ## Categorías relacionadas - [Herramientas para gestionar la reputación](https://www.capterra.co/directory/30750/reputation-management/software) - [Software para gestión de reseñas](https://www.capterra.co/directory/31024/review-management/software) ## Alternativas 1. [Trustpilot](https://www.capterra.co/software/169618/trustpilot) — 4.5/5 (1202 reviews) 2. [Birdeye](https://www.capterra.co/software/152997/birdeye) — 4.7/5 (702 reviews) 3. [GiveMe5.ai](https://www.capterra.co/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) 4. [Swell](https://www.capterra.co/software/172802/swell) — 4.6/5 (355 reviews) 5. [rater8](https://www.capterra.co/software/177794/rater8) — 5.0/5 (181 reviews) ## Opiniones ### "Reviews and Q\&A Engagement Made Easy" — 5.0/5 > **Jason** | *29 de julio de 2021* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The integration with our SFDC tool allows our agents to move seamlessly through consumer contacts without losing sight of following the appropriate compliance guidelines. Reputation Studio has also proven to be flexible in being able to meet our needs with a very attentive support service. > > **Puntos en contra**: At times, Salesforce can load a bit slow, which is where Reputation Studio lives. > > I have been very pleased with the tool, as well as the partnership with Rep Studio overall. Reviews monitoring and engagement is an area we will only continue to grow in globally and Rep Studio has proven to be the right solution to deliver our ambitions. ----- ### "Easy to use and great support/ onboarding with vendor" — 5.0/5 > **Susan** | *12 de julio de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of use and customizable. Great feedback from our users and teams. Intuitive and as the Review object layouts./fields can be customizable, it has made the process super easy and efficient for our teams to respond to reviews and reduced average handling times. We use this within Salesforce Service cloud and the layout of the Reviews object/ Reputation Studio is much more user friendly than standard Salesforce case layouts. > > **Puntos en contra**: Would be good to see history for google play reviews that have been updated (but this may already be on the roadmap) however 1440 have provided workarounds for Google Play reviews. > > We have been able to pull in reviews from multiple platforms and answer from within Salesforce service cloud. The implementation team at 1440 are great people. Great support and any issues we encountered during the implementation/onboarding phase were dealt with very quickly. They were always super helpful and provided excellent support throughout every stage. They are also quick to respond and offer great post go live support. Excellent service\! ----- ### "Naem's Review of Reputation Studio" — 4.0/5 > **Naem** | *19 de mayo de 2021* | Marketing y publicidad | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The ease of use is what sticks out the most. Rep Studio integrated really well with our current setup in Salesforce. Reputation Studio has allowed for a quicker, and more personal connection with our consumers. > > **Puntos en contra**: There aren't many things to complain about aside from a few hiccups we usually experience after deploying updates in Salesforce. These are few and far between, and usually caught and resolved in a short period of time. ----- ### "Great tool, fantastic value" — 5.0/5 > **Jake** | *19 de mayo de 2021* | Telecomunicaciones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Honestly the support as our needs have evolved has been critical to our success. Great team\! > > **Puntos en contra**: Any time there have been shortcomings or things to address, the team has been quick to build solutions. No complaints or critiques > > Reputation Studio (1440) has been awesome to work with. They actually listen when you have a new idea. Love working with this team\! ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/185141/reputation-studio) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Datos estructurados