---
description: ¿Qué piensan los usuarios de Hotel Effectiveness? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Hotel Effectiveness gracias a Capterra Colombia.
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title: Hotel Effectiveness - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para planificación de personal](/directory/30756/employee-scheduling/software) > [Hotel Effectiveness](/software/180410/hotel-effectiveness)

# Hotel Effectiveness

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> Hotel Effectiveness elimina el exceso de personal, de horas extra y de mano de obra bajo contrato a través de una programación laboral perfecta, lo que permite ahorrar más de 5 %.
> 
> Veredicto: 144 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Hotel Effectiveness?

Hotel Effectiveness brinda servicios a propietarios de hoteles, operadores, empresas de administración e inversores para propiedades en EE. UU. y Canadá.  Los hoteles de marca, independientes, resorts y hoteles boutique reducen los costos laborales.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.8/5** | 144 Opiniones |
| Facilidad de uso | 4.8/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.7/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.8/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Hotel Effectiveness Solutions
- **Ubicación**: ROSWELL, EE. UU.
- **Constitución**: 2008

## Contexto comercial

- **Precio inicial**: US$ 99,00
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Base de datos de empleados
- Cambio de turnos
- Creación de informes/análisis
- Cálculo de horas extra
- Gestión de asistencia
- Gestión de calendarios
- Gestión de control de horas
- Gestión de empleados
- Gestión de nóminas
- Planificación de personal
- Portal de autoservicio
- Presupuestos/previsiones
- Programación automatizada
- Reconocimiento biométrico
- Seguimiento de la asistencia
- Seguimiento de vacaciones/ausencias

## Integraciones (en total: 7)

- ADP Workforce Now
- Netchex
- Paycom
- Paylocity
- UKG Pro
- UKG Ready
- WorkforceHub Time & Attendance

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Asistencia telefónica
- Chat

## Categoría

- [Software para planificación de personal](https://www.capterra.co/directory/30756/employee-scheduling/software)

## Categorías relacionadas

- [Software para planificación de personal](https://www.capterra.co/directory/30756/employee-scheduling/software)
- [Software de gestión de personal](https://www.capterra.co/directory/30210/workforce-management/software)
- [Software de control horario](https://www.capterra.co/directory/30001/time-clock/software)
- [Software de seguimiento de la asistencia](https://www.capterra.co/directory/30527/attendance-tracking/software)

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3. [Jibble](https://www.capterra.co/software/156992/jibble) — 4.8/5 (1643 reviews)
4. [Paycor](https://www.capterra.co/software/133745/paycor-perform) — 4.3/5 (3033 reviews)
5. [QuickBooks Time](https://www.capterra.co/software/148488/tsheets) — 4.7/5 (6996 reviews)

## Opiniones

### "Ease, Understanding and Organization" — 5.0/5

> **Richard** | *3 de mayo de 2019* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: HE is the BEST way to organize your scheduling and makes it easier to track your labor and labor standards.
> 
> **Puntos en contra**: I don't see many Cons regarding HE.  The system works Great once all of the information is inputted.  It takes a little work to get used to the system once you do it's a breeze.  With the ups and downs of the hotel business you have to keep an eye on the fluctuation of business needs.
> 
> Tracking labor is the most effective part of the program.  You can easily see where you may be over or under staffed on specific days.

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### "Hotel Effectivness makes labor management easy\!" — 5.0/5

> **Usuario verificado** | *4 de mayo de 2019* | Hostelería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I use this to track housekeepers daily time as well as productivity. In the morning I enter their assigned rooms to clean and can see an expected end time which helps monitor productivity during the day. I can plan my day out better when I know how long it will take to finish at the max. I can also see customized times for special cleaning projects and factor that in, in the morning. In the afternoon I fill out another option which is their actual cleans, the work that was completed. This assists in making sure every room sold the night before was either cleaned or serviced. This aligns with our time clock machine so the next day I can track how quickly or how slowly each housekeeper worked. I can see if they finished an hour ahead of time or if they milked the clock and stayed longer than it would take to do the amount of work they actually completed. I am also able to see the budgeted hours for that day or week as well as each employee (as well as department) average time per room. There is another formula built in for supervisors, managers, laundry, etc. All of the people whos jobs cannot be seen on paper but more so their efforts and time on the clock. It is very easy to follow and fill out each day. I also have a daily check in where I review the prior day and can add notes about why we were over or under in hours so that my manager and even the owners can see the trends.
> 
> **Puntos en contra**: There are really no downsides to the software IF you are trained on all of the options. When I first began I was taught on the fly by somebody who did not understand it too well. I was only using about 15% of the capabilities the website has to offer. Once an upper manager came in to train me on it I caught on within an hour and was able to maximize my experience.
> 
> It is significantly easier to manage labor, labor costs, and problomatic employees. It is also an easy way to offer praise to employees that and finishing quickly. I can see the issues on the computer and then further investigate or have a one-on-one to see why somebody is struggling to make a very reasonable time. This answers a lot of questions that we could never answer at a previous hotel.

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### "Perfect for Hotels if you have time..." — 3.0/5

> **Rajesh** | *10 de mayo de 2019* | Hostelería | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Rich features that take into account the many different ways labor is tracked for the hospitality industry.  Daily emails for reporting is a nice plus.  &#10;&#10;Great time tracking ability.
> 
> **Puntos en contra**: Software is too cumbersome and unruly.  You need to create easier workflows to make changes within a hotel.  No single screen gives you a snapshot of how labor is setup.  &#10;&#10;You have to go to too many different parts of the software to setup employees and how they are tracked.
> 
> Used to use it often but now we use internal data to get our statistics.

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### "Hotel Effectiveness Review" — 4.0/5

> **Liz** | *3 de mayo de 2019* | Recursos Humanos | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Overall, the system is fairly simple to use.  I love the "assume user" feature as this has helped troubleshoot user questions. I have not had to use technical support, which is always a good thing. They layout is fairly simple.
> 
> **Puntos en contra**: In time and attendance, it would be beneficial to be able to search an employee instead of having to select from a long list. I use the control F function to locate the employees, but it would be easier if the system allowed for it. The system seems to work most effectively with Chrome (which I love), but Internet Explorer users have a difficult time using it. Customizable reports are a bit complex to build, this could be simpler.
> 
> Overall pretty good.

-----

### "Opportunity" — 4.0/5

> **Nancy** | *10 de mayo de 2019* | Hostelería | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: I like the ease of the system as it related to entering data and easy to understand graphs -color coded reporting and data that is provided when dealing with forecasting etc.
> 
> **Puntos en contra**: There a few options theta would assist us greatly:&#10;1. Having clocks that are not open for any time punching but rather restricted with grace periods&#10;2 Would be a great option to be able to schedule people and have HE work with time clock and create grace periods so that it's not a "free for all" punching system.
> 
> I would save neutral. &#10;I have worked wit other systems that seem to be ore flexible with setting parameters that work for our type of need or business. In addition I have had some issue with support's lack of timeliness in returning calls when we are only given the option to leave a message. There have been some hiccups when setting up first time parameters, told al is taken care of and later find that there are key steps that were not taken or implemented as committed to by support.

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