---
description: ¿Qué piensan los usuarios de EngageBay CRM? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de EngageBay CRM gracias a Capterra Colombia.
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title: EngageBay CRM - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de automatización de marketing](/directory/6/marketing-automation/software) > [EngageBay CRM](/software/178819/engagebay-marketing)

# EngageBay CRM

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> EngageBay es un software de marketing todo en uno sencillo y asequible para adquirir, atraer, consolidar y cerrar clientes potenciales.
> 
> Verdict: Rated **4.7/5** by 906 users. Top-rated for **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa EngageBay CRM?

Pequeñas y medianas empresas que necesitan un software de ventas y marketing todo en uno asequible para adquirir, atraer, consolidar y convertir a los visitantes en clientes.

## Quick Stats & Ratings

| Metric | Calificación | Detail |
| **En general** | **4.7/5** | 906 Opiniones |
| Facilidad de uso | 4.5/5 | Based on overall reviews |
| Asistencia al cliente | 4.8/5 | Based on overall reviews |
| Relación calidad-precio | 4.7/5 | Based on overall reviews |
| Funciones | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: EngageBay
- **Ubicación**: Mountain House, EE. UU.
- **Founded**: 2016

## Commercial Context

- **Precio inicial**: US$ 14,99
- **Modelo de precios**:  (Free version available)
- **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Available Countries**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice and 209 more

## Funciones

- A/B Testing
- Análisis predictivo
- Automatización de marketing
- Base de datos de clientes
- CRM
- Chat en tiempo real dirigido a consumidores
- Clasificación
- Contratación de personal
- Creación de firma
- Distribución automática de llamadas
- Edición en tiempo real
- Envío masivo de mensajes de texto
- Generación de clientes potenciales
- Gestión de actividad de ventas
- Gestión de bandeja de entrada
- Gestión de calendarios
- Gestión de canales
- Gestión de citas
- Gestión de comentarios
- Gestión de contactos
- Gestión de donantes
- Gestión de equipo
- Gestión de firmas
- Gestión de la disponibilidad
- Gestión de tareas
- Gestión del rendimiento
- Historial de transcripciones/chat
- Identificación de cuenta de destino
- Marcación automática
- Mensajería planificada
- Métricas de rendimiento
- Panel de actividades
- Para el sector de los seguros
- Participación del cliente
- Programación
- Programación a tiempo real
- Programación automatizada
- Real-Time Monitoring
- Recopilación de datos multicanal
- Reserva en línea
- Respuestas automáticas
- Seguimiento de clics
- Seguimiento de clientes
- Seguimiento de tiempo en la página
- Seguimiento/Análisis de uso
- Sincronización de calendario
- Sistema de calendarios o recordatorios
- Supervisión de llamadas
- Task Editing
- Varias campañas

... and 101 more features

## Integrations (32 total)

- BulkSMS
- CallHippo
- Docusign
- Exotel
- Google Contacts
- Google Drive
- Gravity Forms
- Gupshup
- HubSpot CRM
- Intercom
- Jotform
- JustCall
- LinkedIn for Business
- Mailchimp
- Mailgun

... and 17 more integrations

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Herramientas de automatización de marketing](https://www.capterra.co/directory/6/marketing-automation/software)

## Categorías relacionadas

- [Herramientas de automatización de marketing](https://www.capterra.co/directory/6/marketing-automation/software)
- [Herramientas de email marketing](https://www.capterra.co/directory/30013/email-marketing/software)
- [Software para crear landing pages](https://www.capterra.co/directory/30844/landing-page/software)
- [Herramientas de generación de leads](https://www.capterra.co/directory/30963/lead-generation/software)
- [Software CRM](https://www.capterra.co/directory/2/customer-relationship-management/software)

## Alternativas

1. [Zoho CRM](https://www.capterra.co/software/155928/zoho-crm) — 4.3/5 (6959 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.co/software/204998/bigin-by-zoho-crm) — 4.7/5 (716 reviews)
3. [HubSpot CRM](https://www.capterra.co/software/152373/hubspot-crm) — 4.5/5 (4445 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co/software/61368/salesforce) — 4.4/5 (18761 reviews)
5. [Dynamics 365](https://www.capterra.co/software/157279/dynamics-365) — 4.4/5 (5806 reviews)

## Opiniones

### "Great, Value for Money Solution for a B2B" — 4.0/5

> **Elizabeth** | *26 de agosto de 2024* | Servicios jurídicos | Recommendation rating: 9.0/10
> 
> **Puntos a favor**: It does everything we need at a much more reasonable cost than than the market-leading marketing platforms and CRMs. Also, the interface is much easier to use and far more intuitive than some of the market leaders, eg. SalesForce/Pardot. The support team are responsive and will answer any questions which is helpful particularly in the set up phase. We are based in Australia, so sometimes there is a time lag but it has not caused us any issues to date.
> 
> **Puntos en contra**: There are a few missing features which would seem to be obvious, eg. not being able to sort on every column of data or only having the client's first name listed in some places when having both names would be more helpful or not having the ability to insert an email link into their templates. However, these can be worked around.
> 
> We were looking for a solution that would suit a B2B and were comparing various options against the features of Pardot and Hubspot. EngageBay came out as the most cost-effective solution that gave us most of the features but at a much more reasonable cost. We are happy with the choice of EngageBay for our business. Not only is it good value, but it is easy to use and the support is better than their competitors (including some of the market leaders which I have experienced first hand).

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### "Love Engage Bay" — 5.0/5

> **Kim** | *4 de diciembre de 2024* | Edición | Recommendation rating: 10.0/10
> 
> **Puntos a favor**: Everything. It's just a super simple CRM to use and I love using it as do my 5 salesmen that work with me.
> 
> **Puntos en contra**: Not much at all. I rarely run into problems with it, actually.
> 
> I love it. I have been using it since February 2024, having come over from Hubspot, and it's just much easier to use, doing all the same things, for about 1/4th the price. The customer support is awesome. Rarely can I not get help when I need it, and I always get what I need handled. They are a great team at Engage Bay, and I'm really happy I moved over to it.

-----

### "Mediocre at best" — 2.0/5

> **Carol** | *3 de marzo de 2025* | Consultoría de gestión | Recommendation rating: 1.0/10
> 
> **Puntos a favor**: Good support where you can actually schedule a call with a human.
> 
> **Puntos en contra**: Most everything else. It's not remotely user friendly. The way "Deals" are structured is totally confusing. I was promised by my sales person that it would function like Active Campaign, which I'd used for years but increased in price 4x. Engagebay isn't remotely the same and we've had perpetual problems with it. I, unfortunately, signed up for two years and am sorry I did. I'm now stuck with it.
> 
> I've emailed the CEO about my issues and he's never bothered to respond. It's because of the issues we've had that I'm even writing this review. Others need to know this is not a good CRM.

-----

### "EngageBay Powers Our Business" — 4.0/5

> **Nick** | *10 de diciembre de 2025* | Empleo y contratación | Recommendation rating: 9.0/10
> 
> **Puntos a favor**: EngageBay brings together CRM, automation, email sequences in a way that feels surprisingly lightweight yet powerful.
> 
> **Puntos en contra**: The reporting module offers basic reports but I would love if they offer advanced reports that help to get deep insights.
> 
> EngageBay is a reliable, cost-effective, and user-friendly solution that fits perfectly into our recruiting processes. If you're a small to mid-sized business looking for an all-in-one CRM that doesn’t overload you with complexity, EngageBay is absolutely worth it.

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### "One of the best, complete and affordable crm and mail automation tool in the world" — 5.0/5

> **Matteo** | *20 de enero de 2025* | Marketing y publicidad | Recommendation rating: 10.0/10
> 
> **Puntos a favor**: It is simple, complete and easy to use. Also it is very affordable.
> 
> **Puntos en contra**: It's easy to make mistakes while setting email sequences
> 
> It's simply the easiest, complete and affordable email automation tool I ever used. That is why I suggested it to many of my customers.

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