---
description: ¿Qué piensan los usuarios de Verified Reviews? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Verified Reviews gracias a Capterra Colombia.
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title: Verified Reviews - Opiniones, precios y características - Capterra Colombia 2026
---

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# Verified Reviews

Canonical: https://www.capterra.co/software/177873/verified-reviews

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> Solución SaaS que maximiza los ingresos de ventas al aprovechar el poder de las reseñas de clientes.
> 
> Veredicto: 34 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Verified Reviews?

Verified Reviews es una solución de utilidad para sitios de eCommerce, sitios web y tiendas minoristas que desean aprovechar la voz de sus clientes para optimizar su experiencia.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.0/5** | 34 Opiniones |
| Facilidad de uso | 3.9/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.8/5 | Basado en las opiniones generales |
| Funciones | 3.9/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Skeepers
- **Constitución**: 2012

## Contexto comercial

- **Precio inicial**: US$ 99,00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop)
- **Idiomas admitidos**: español, portugués
- **Países disponibles**: Francia

## Funciones

- Análisis de sentimientos
- Análisis visual
- CRM
- Compartir en redes sociales
- Gestión de campañas
- Gestión de correo electrónico
- Gestión de la experiencia del cliente
- Gestión de los comentarios negativos
- Gestión de respuestas
- Integración de redes sociales
- Métricas de rendimiento
- Notificación de reseña de usuario
- Panel de comunicaciones
- Solicitud de reseña de usuario
- Supervisión KPI
- Supervisión de reseñas

## Opciones de asistencia

- Chat

## Categoría

- [Indicador clave de rendimiento](https://www.capterra.co/directory/32626/kpi/software)

## Categorías relacionadas

- [Indicador clave de rendimiento](https://www.capterra.co/directory/32626/kpi/software)
- [Herramientas para medir la satisfacción del cliente](https://www.capterra.co/directory/30541/customer-satisfaction/software)
- [Herramientas para gestionar la reputación](https://www.capterra.co/directory/30750/reputation-management/software)
- [Software de fidelización de clientes](https://www.capterra.co/directory/10031/customer-loyalty/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.co/directory/30671/customer-experience/software)

## Alternativas

1. [Brand24](https://www.capterra.co/software/149054/brand24) — 4.7/5 (254 reviews)
2. [Trustpilot](https://www.capterra.co/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Birdeye](https://www.capterra.co/software/152997/birdeye) — 4.7/5 (702 reviews)
4. [rater8](https://www.capterra.co/software/177794/rater8) — 5.0/5 (181 reviews)
5. [GiveMe5.ai](https://www.capterra.co/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews)

## Opiniones

### "My favourite tool for customer reviews" — 5.0/5

> **Younes** | *8 de mayo de 2022* | Envases y contenedores | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: - Great customer service team.&#10;- Great prices.&#10;- Many features to use.
> 
> **Puntos en contra**: - Different account per country, but it doesn't affect the customers

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### "Much better than TrustPilot\!  A great value, simple to use, excellent support" — 5.0/5

> **Michael** | *24 de septiembre de 2020* | Artículos de lujo y joyería | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: We were a customer of TrustPilot for many years, and sadly we couldn't trust them\!  They continued to raise prices at an exponential amount with lower and lower support; and their interface was sorely in need of updates.  Our requests and suggestions about how to improve their offerings were ignored completed.  And worst of all they became an agent of extortion in many situations when rotten clients would posting extortion level reviews.  Even when we showed admin at Trustpilot that the client was threatening to leave terrible reviews if we didn't give them discounts of 50% off our products Trustpilot refused to remove these bad reviews.  Trustpilot also had so many reviews being posted about products that we don't sell at all.  We are a jewelry manufacture and we'd have almost daily posts from people saying they liked the TV that we sold them...   To have these removed was such a waste of time and admin at Trustpilot could do nothing about it.  Overall it was a horrible nightmare working with Trustpilot.
> 
> **Puntos en contra**: Verified Reviews was less expensive, near-instant support for questions or any issues we had in using their system.  We have zero fake reviews being posted, no spam, simple monthly fee, SEO ranked, my staff love the interface, it's a 100x's better than Trustpilot\!
> 
> I have zero complaints, \[SENSITIVE CONTENT HIDDEN\] and his team have been amazing\!

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### "We Don't Recommend Verified Reviews or Skeepers. Period." — 1.0/5

> **Chris** | *1 de septiembre de 2023* | Aprendizaje en línea | Valoración de la recomendación: 0.0/10
> 
> **Puntos a favor**: We don't like anything about Verified Reviews. It is slow and glitchy, the user interface could be better, support is non-existent, and better options exist. We only heard from their support team when they had an issue with our credit card.
> 
> **Puntos en contra**: It is slow and glitchy, the user interface could be better, support is non-existent, and better options exist. We only heard from their support team when they had an issue with our credit card. They blame Google for all of the issues, and then they tell us that we have to deal with Google. When we call Google, they tell us the issue is with Verified Reviews. The service hasn't worked for over 6 months. They expect us to continue paying for a service that doesn't work. They refuse to accept responsibility for their product. Half the time you can't log in to the system, It randomly redirects you back to the login page.

-----

### "Pleased with Verified Reviews" — 5.0/5

> **Peter** | *29 de marzo de 2019* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Ease of use and straight forward.  They were able to port Amazon Seller reviews to my store.  Reasonably Priced.
> 
> **Puntos en contra**: The way Google picks up the Verified Reviews and displays them on the Search Results is not obvious.  It would help if there was an explanation for that.
> 
> Sometimes the Product Reviews did not  show correctly on my website.  However, \[SENSITIVE CONTENT HIDDEN\] and the staff at Verified Reviews were very accommodating and responsive to fix the problem.  They were FAST and EFFECTIVE at fixing the problems.

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### "Customer Reviews Count" — 5.0/5

> **Morris** | *8 de julio de 2019* | Automoción | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Very professional execution, visibility, and the ability to address negative reviews with the customer.
> 
> **Puntos en contra**: No real disappointment with our usage and satisfaction
> 
> Provides EZ access of customer reviews for new customers. EZ access to US staff to correct any issues that may arise.

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## Enlaces

- [Ver en Capterra](https://www.capterra.co/software/177873/verified-reviews)

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