---
description: ¿Qué piensan los usuarios de Google Chat? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Google Chat gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Google Chat - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Herramientas para trabajar en equipo](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat)

# Google Chat

Canonical: https://www.capterra.co/software/175800/chat

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> Plataforma basada en la nube que ayuda a las empresas a facilitar las operaciones a través de un conjunto de aplicaciones de comunicación y productividad.
> 
> Veredicto: 2379 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 2379 Opiniones |
| Facilidad de uso | 4.6/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Google

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Búsqueda/filtro
- Herramientas de colaboración
- Videoconferencia

## Integraciones (en total: 6)

- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Meet
- Google Workspace

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos

## Categoría

- [Herramientas para trabajar en equipo](https://www.capterra.co/directory/31033/team-communication/software)

## Alternativas

1. [Microsoft Teams](https://www.capterra.co/software/168668/microsoft-teams) — 4.5/5 (10961 reviews)
2. [Telegram](https://www.capterra.co/software/180347/telegram) — 4.7/5 (6408 reviews)
3. [Slack](https://www.capterra.co/software/135003/slack) — 4.7/5 (24066 reviews)
4. [Connecteam](https://www.capterra.co/software/153140/connecteam) — 4.6/5 (5103 reviews)
5. [Google Workspace](https://www.capterra.co/software/168389/google-workspace) — 4.7/5 (17508 reviews)

## Opiniones

### "La mejor comunicacion." — 5.0/5

> **Oscar** | *20 de febrero de 2025* | Alimentación y bebidas | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Me facilita la comunicacion con familiares y en cuestion de negocios es la mejor opcion.
> 
> **Puntos en contra**: Deberia tener opciones de agregar mas pantallas para una reunion.
> 
> Mi experiencia a sido la mejor, gran fluidez en la imagen, buen nivel de audio.

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### "Works pretty well but prefer Microsoft Teams" — 4.0/5

> **Brandy** | *1 de enero de 2026* | Formación profesional y coaching | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people without much computer experience). It's easy to copy and paste photos from snips to share quick info. I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk immedately on Google Meet.
> 
> **Puntos en contra**: The notifications of chat are not enough - most time I do not even know if I received a Google chat notification. I do get emails from it, but with chat, you typically want to know immediately. I prefer Microsoft Teams Chat. I would recommend that Google make the message pop up in a better location or maybe a different noise so I know I received a chat.
> 
> It works as quick communication, but I find that it doesn't do its intended job because sometimes I do not even know if I have received a message, unless I get an email notification telling me that there is a message I need to respond to.

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### "Allows For Convenient Conversation" — 5.0/5

> **Usuario verificado** | *7 de abril de 2026* | Entretenimiento | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Super easy to use\! Everything feels straightforward and smooth. The Google Drive and GCal integration works really well, and I love how quick it is to start up huddles or Google Meets whenever I need.
> 
> **Puntos en contra**: I just wish you could set status messages to give more insight to "online" or busy." This alleviates the need for me to add an additional OOO message.
> 
> Overall, really great experience with Google Chat\! The GIFs and memes make conversations more fun, and the integrations help keep my workflow nice and smooth.

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### "Google chat is not all that" — 2.0/5

> **Reynaldo** | *15 de enero de 2025* | Edición | Valoración de la recomendación: 1.0/10
> 
> **Puntos a favor**: It is a challenge for me to identify some great qualities, while I used the Google chat platform.  I can say that it is easily accessible linked with my 2 Gmail accounts, but it is not a popular communication platform among most employers in my opinion.
> 
> **Puntos en contra**: What I liked least about Google Chat is that it is not as professional as other communication platforms.  I receive messages or have received unwanted messages in the past from fraudulent users.  In my opinion it is a waste of space, and I need to delete it from my linked email accounts.
> 
> My overall experience with Google chat is unnerving and not a highly rated chat communication tool.

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### "Better than Slack\!" — 4.0/5

> **Sara** | *18 de diciembre de 2025* | Medicina alternativa | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: It keeps my conversations, files, and collaborations all in one place, helping our team communicate efficiently and get work done smoothly.
> 
> **Puntos en contra**: It can be tricky to add people outside of our organization to spaces and chats. Conversations can get a little cluttered, and the interface sometimes feels less intuitive compared to other messaging apps.
> 
> My overall experience has been very positive, especially since moving from Slack which we were use to, the transition went very well. Our team is able to stay connected and organized by centralizing conversations, file sharing, and collaboration in one place. Quick messaging and real-time updates help us stay on the same page, make decisions faster, and keep projects moving smoothly. We use it all day every day\! Plus, the cute emojis and funny GIFs make our chats more lively and fun, which keeps team morale high even during busy days.

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## Enlaces

- [Ver en Capterra](https://www.capterra.co/software/175800/chat)

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