---
description: ¿Qué piensan los usuarios de OpenTable? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de OpenTable gracias a Capterra Colombia.
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title: OpenTable - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Sistemas de reservas](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants)

# OpenTable

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> Plataforma de administración de restaurantes que ayuda a llenar las mesas, optimizar turnos, conectar con comensales y mejorar ingresos
> 
> Veredicto: 1318 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa OpenTable?

Desde joyas del vecindario hasta grupos informales y lugares con estrellas Michelin, conectamos a todo tipo de restaurantes con las personas que los mantienen ocupados

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.7/5** | 1318 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.5/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.6/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: OpenTable
- **Constitución**: 1998

## Contexto comercial

- **Precio inicial**: US$ 149,00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, español, francés, inglés, italiano, japonés
- **Países disponibles**: Alemania, Australia, Canadá, Emiratos Árabes Unidos, España, Estados Unidos, Francia, Irlanda, Italia, Japón, México, Países Bajos, RAE de Hong Kong (China), Reino Unido, Singapur, Tailandia, Taiwán

## Funciones

- Acceso móvil
- Alertas y notificaciones
- Asistencia al cliente
- Base de datos de clientes
- CRM
- Creación de informes y estadísticas
- Creación de informes/análisis
- Email Reminders
- Facturación
- Gestión de calendarios
- Gestión de inventarios
- Gestión de pedidos
- Gestión de promociones
- Gestión de recompensas
- Gestión de reservas
- Gestión de reservas
- Gestión de tablas
- Kitchen/Menu Management
- Mensajería SMS
- Notas de reserva
- Pagos en línea
- Pedidos en línea
- Procesamiento de pagos
- Programa de fidelización
- Promoción social
- Punto de venta (POS)
- Recordatorios
- Reserva en línea
- Reservas de grupo
- Seguimiento de pedidos

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Sistemas de reservas](https://www.capterra.co/directory/20032/reservations/software)

## Categorías relacionadas

- [Sistemas de reservas](https://www.capterra.co/directory/20032/reservations/software)
- [Software de fidelización de clientes](https://www.capterra.co/directory/10031/customer-loyalty/software)
- [Software para gestión de listas de espera](https://www.capterra.co/directory/31495/waitlist/software)
- [Software para restaurantes](https://www.capterra.co/directory/20026/restaurant-management/software)
- [Software de entrega de alimentos](https://www.capterra.co/directory/30861/food-delivery/software)

## Alternativas

1. [Booqable](https://www.capterra.co/software/138689/booqable) — 4.8/5 (1131 reviews)
2. [Mindbody](https://www.capterra.co/software/40229/mindbody) — 4.0/5 (2983 reviews)
3. [Simphony POS](https://www.capterra.co/software/202814/oracle-micros-simphony) — 4.2/5 (26 reviews)
4. [Acuity Scheduling](https://www.capterra.co/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews)
5. [SevenRooms](https://www.capterra.co/software/165480/sevenrooms) — 4.4/5 (24 reviews)

## Opiniones

### "Love using open table" — 5.0/5

> **Julio** | *26 de agosto de 2024* | Fotografía | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things.
> 
> **Puntos en contra**: As of right now, I don't have any issues with open table.
> 
> It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book.

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### "The leading restaurant booking system" — 4.0/5

> **Mark** | *15 de octubre de 2025* | Restaurantes | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: OpenTable is clearly the industry leader when it comes to restaurant reservation systems. It is easy to learn how to use and we can switch easily between our two restaurants within the same app. There are rarely any issues with the software and orders and table status are updates live across all devices, meaning that I can even see all the live tables from my phone when at home. OpenTable is not the cheapest booking system but when customers book through your own network (your own website) it costs a lot less. Any staff who are permitted to make changes can have their own log in for security reasons. It is easy to communicate with customers and message them if necessary - the advantage of customers ticking a box to allow contact for marketing is very useful too.
> 
> **Puntos en contra**: The cost involved when customers book through the OpenTable network. This is £2 per cover in addition to the monthly fee.
> 
> Overall, I am very pleased with OpenTable. I use it at both of my restaurants and staff who work at both sites find it easy to navigate as they are used to the system. It is always easy to get in touch by phone with an expert from OpenTable who can explain how to do various things.

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### "Excellent map interface for finding nearby restaurants" — 5.0/5

> **Usuario verificado** | *10 de abril de 2026* | Petróleo y energía | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The ability to gain loyalty points and redeem them for gift cards. Also the ability to easily search which restaurants have availability in a certain map area.
> 
> **Puntos en contra**: Annoying emails asking me to write reviews. Some restaurants require credit cards just to book a reservation.

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### "Open Table Review" — 3.0/5

> **Usuario verificado** | *5 de diciembre de 2025* | Servicios para el consumidor | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: I like that you can make reservations in the app and you will get notifications of upcoming events.  It will also include in your calendar
> 
> **Puntos en contra**: Open table has very often not saved my log in info and I have had to create new log ins because I had issues gaining access to the correct passwords.

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### "The best for bookings and reservations\!" — 5.0/5

> **Jason** | *3 de enero de 2026* | Administración gubernamental | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Great option for booking management. As a user, many restaurants have links on their websites to book reservations. I can also scroll the website for restaurants in my area and look at available times and seating options.
> 
> **Puntos en contra**: Nothing. The website is easy to use and widely accessible. I really don’t have any complaints. I highly recommend.
> 
> I have been very pleased and I’ve used it for many years. It is a very simple website to use, and I like that. It provides instant communication back to me, to include automatic calendar invites.

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## Enlaces

- [Ver en Capterra](https://www.capterra.co/software/17313/opentable-for-restaurants)

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