---
description: ¿Qué piensan los usuarios de Salesforce Platform? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Salesforce Platform gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Platform - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para desarrollo de apps](/directory/30082/application-development/software) > [Salesforce Platform](/software/164356/app-cloud)

# Salesforce Platform

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> Aumenta eficiencia con aplicaciones inteligentes. Automatiza, protege datos y ahorra hasta 25% en costos de TI.
> 
> Veredicto: 395 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa Salesforce Platform?

Empresas de todos los tamaños y sectores.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.4/5** | 395 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.0/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.0/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Salesforce
- **Ubicación**: San Francisco, EE. UU.
- **Constitución**: 2003

## Contexto comercial

- **Precio inicial**: US$ 0,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, danés, español, francés, inglés, italiano, neerlandés, sueco
- **Países disponibles**: Alemania, Arabia Saudita, Australia, Austria, Bélgica, Canadá, China, Dinamarca, Emiratos Árabes Unidos, España, Estados Unidos, Finlandia, Francia, India, Irlanda, Israel, Italia, Japón, Noruega, Países Bajos y 5 más

## Funciones

- API
- Alertas y notificaciones
- Arrastrar y soltar
- Automatización de procesos empresariales
- Configuración de flujos de trabajo
- Control de procesos de aprobación
- Controles o permisos de acceso
- Creación de informes y estadísticas
- Creación de informes/análisis
- Depuración
- Desarrollo de aplicaciones web/móviles
- Desarrollo de código
- Edición de código
- Entorno de desarrollo integrado
- Gestión de datos
- Gestión de documentos
- Gestión de flujos de trabajo
- Gestión de implementación
- Gestión de integraciones
- Gestión de iteraciones
- Gestión de tareas
- Herramientas de colaboración
- Interfaz gráfica de usuario
- Modelado de datos
- Modelado visual
- Panel de comunicaciones
- Para desarrolladores
- Seguridad de datos
- Sin código
- Soporte de base de datos
- Test de compatibilidad
- Third-Party Integrations

## Integraciones (en total: 11)

- Google Cloud
- Marketo Sales Connect
- Microsoft Outlook
- Microsoft Power BI
- QuickBooks Desktop
- Salesforce Einstein
- ServiceNow
- Shopify
- Slack
- Tableau
- Xero

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software para desarrollo de apps](https://www.capterra.co/directory/30082/application-development/software)

## Categorías relacionadas

- [Software para desarrollo de apps](https://www.capterra.co/directory/30082/application-development/software)
- [Software para Plataforma como servicio (PaaS)](https://www.capterra.co/directory/32376/platform-as-a-service/software)
- [Software de creación de aplicaciones](https://www.capterra.co/directory/32016/app-building/software)
- [Software de gestión del flujo de trabajo (workflow)](https://www.capterra.co/directory/30091/workflow-management/software)
- [Soluciones MDM](https://www.capterra.co/directory/30097/mobility/software)

## Alternativas

1. [Jira](https://www.capterra.co/software/19319/jira) — 4.4/5 (15369 reviews)
2. [Zapier](https://www.capterra.co/software/130182/zapier) — 4.7/5 (3050 reviews)
3. [monday.com](https://www.capterra.co/software/147657/monday-com) — 4.6/5 (6037 reviews)
4. [Asana](https://www.capterra.co/software/120550/asana-pm) — 4.5/5 (13573 reviews)
5. [TaxDome](https://www.capterra.co/software/186749/taxdome) — 4.7/5 (3593 reviews)

## Opiniones

### "A Great Tool for Client Tracking and Retention" — 5.0/5

> **Brandon** | *8 de julio de 2025* | Automoción | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: My favorite part about SalesForce was how detailed the tracking was. From the initial contact with a client to the final sale and every step in between, SalesForce allows you to log everything in detail.
> 
> **Puntos en contra**: For many SalesForce has a bit of a learning curve. Any team member is able to edit certain details of tasks and customer information depending on the settings, making it intimidating for new users.
> 
> Overall, my organization found SalesForce adequate and efficient for a team of our size. It significantly increased our organization and ultimately drove client retention, providing us the most value through retargeted customers.

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### "End User Experience" — 5.0/5

> **Ira** | *19 de julio de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Web interface, ease of access, feels like from any device. No need to be in an office, great for traveling to client onsite and connecting.
> 
> **Puntos en contra**: The product allows for ease of building custom reports, connecting third party applications, allows for scaling and easy to learn. Difficult to find a negative.

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### "Invest a lot, get a lot" — 3.0/5

> **Yahya** | *17 de noviembre de 2025* | Software informático | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Established solution with security, customer support channels and near unlimited versatility for customizing features and development flows.
> 
> **Puntos en contra**: Value depends as features add up, code updates could be more seamless and rely on custom solutions with limitations out of the box.
> 
> Overall, the out of box experience is pretty simple and it has a great ability to scale to meet needs and exceed project management expectations. This comes with a high-learning curve and investment into the platform over the ability and ease to transfer to other platforms

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### "An efficient and effective platform all should use\!" — 5.0/5

> **Usuario verificado** | *18 de marzo de 2026* | Productos farmacéuticos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Salesforce is awesome. I’ve been using it for the past three years now after getting into it with my Dad who is a Master Solutions Engineer in the public sector for them. He taught me all I know and I’ve been able to apply what I learned while getting my Administrator certification in many ways. My company is looking for a new CRM and I’m highly recommending Salesforce and their awesome automation.
> 
> **Puntos en contra**: The ease of use is amazing. I’ve worked with other similar platforms and nothing comes close to how intuitive Salesforce has been.
> 
> I’d give my overall experience a very high rating. Everything I have learned has been helpful in some way in my life and show me a new way of thinking about how I conduct business.

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### "Salesforce is a solid CRM" — 5.0/5

> **Sarah** | *27 de mayo de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Mostly easy to navigate and run reports. Wide range of customizations made it easy to use for sales, marketing and CS teams.
> 
> **Puntos en contra**: The UI could be more friendly. The learning curve was rough for new employees but that went hand in hand with customizations.
> 
> It’s a good platform. I prefer it to the other one I had used at a previous employer. Overall it gets the job done.

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## Enlaces

- [Ver en Capterra](https://www.capterra.co/software/164356/app-cloud)

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