--- description: ¿Qué piensan los usuarios de Crazy Egg? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Crazy Egg gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Crazy Egg - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de mapas de calor](/directory/30977/heatmap/software) > [Crazy Egg](/software/163520/crazy-egg) # Crazy Egg Canonical: https://www.capterra.co/software/163520/crazy-egg Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co/software/163520/crazy-egg?page=2) > Mapas térmicos, grabaciones del usuario y pruebas A/B. > > Veredicto: 86 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Crazy Egg? Especialistas en marketing, diseñadores, propietarios de productos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 86 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Crazy Egg - **Ubicación**: Edison, EE. UU. - **Constitución**: 2006 ## Contexto comercial - **Precio inicial**: US$ 24,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 501-1.000 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Canadá, China, Estados Unidos, India, Japón, Reino Unido ## Funciones - A/B Testing - Anotaciones - Análisis de campañas - Análisis de comportamientos - Análisis de la competencia - Análisis de páginas web - Análisis del embudo - Análisis estadístico - Análisis visual - Búsqueda/filtro - Creación de informes de tráfico web - Creación de informes y estadísticas - Creación de informes/análisis - Editor visual - Encuestas y comentarios - Gestión de campañas - Gestión de contenidos - Grabación y transcripción de vídeo - Mapas térmicos - Métricas cuantitativas - Métricas de rendimiento - Panel de comunicaciones - Real-Time Analytics - Real-Time Data - Scroll Maps - Segmentación por público - Seguimiento de campañas - Seguimiento de conversión - Seguimiento de interacciones entre usuarios - Seguimiento de la participación - Seguimiento de tiempo en la página - Seguimiento de visitantes - Seguimiento del comportamiento - Test A/B - Test multivariante - Third-Party Integrations - Visualización de datos ## Integraciones (en total: 3) - AWeber - Shopify - WordPress ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas de mapas de calor](https://www.capterra.co/directory/30977/heatmap/software) ## Categorías relacionadas - [Herramientas de mapas de calor](https://www.capterra.co/directory/30977/heatmap/software) - [Herramientas para A/B testing](https://www.capterra.co/directory/30896/ab-testing/software) - [Herramientas para optimización de sitios web](https://www.capterra.co/directory/31557/website-optimization-tools/software) - [Herramientas de análisis web](https://www.capterra.co/directory/30073/web-analytics/software) - [Herramientas de análisis de datos de marketing](https://www.capterra.co/directory/31018/marketing-analytics/software) ## Alternativas 1. [Lucky Orange](https://www.capterra.co/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [Hotjar](https://www.capterra.co/software/163516/hotjar) — 4.6/5 (539 reviews) 3. [Tableau](https://www.capterra.co/software/77260/tableau) — 4.6/5 (2348 reviews) 4. [Mouseflow](https://www.capterra.co/software/163517/mouseflow) — 4.7/5 (122 reviews) 5. [Zoho PageSense](https://www.capterra.co/software/172116/pagesense) — 4.5/5 (17 reviews) ## Opiniones ### "Crazy Egg nails user experiance" — 5.0/5 > **Joshua** | *4 de mayo de 2019* | Internet | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The level of information you get from this software is insane. Being able to tell if users are clicking on something expecting a link has made a huge difference in how we design and review websites. That alone has helped us create a better funnel to get users to convert. > > **Puntos en contra**: There really wasn't much I didn't like about the software, I felt the customer service was a little slow at times. Other than that this is a really great piece of software to help improve the overall experience on your site. > > Every time we sign a new client we recommend crazy egg as an option, and every time a client uses it we almost always end up use the user data to suggest changes that helps improve the conversion rates on the site. ----- ### "Easy to use and excellent Data Visualization facilities" — 5.0/5 > **Ripon** | *19 de mayo de 2023* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Crazy Egg is incredibly easy to use and does not require any coding skills to set up. It is a simple plugin that can be installed in minutes.One of the main advantages of Crazy Egg is its data visualization capabilities. It’s easy to quickly see which parts of a page are getting the most attention and which are being ignored.Crazy Egg allows me to split test our pages to see which ones are performing better. This is great for optimizing our website and improving conversions. > > **Puntos en contra**: While Crazy Egg is great for data visualization and split testing, it does not offer any other features. It is not a comprehensive analytics tool and does not offer any other features such as A/B testing.Crazy Egg’s reporting capabilities are quite limited. It does not offer any way to customize reports or to drill down into the data.Crazy Egg does not support mobile devices. This means that you will not be able to track visitors who are using smartphones or tablets. > > Crazy Egg is one of the most affordable heat mapping tools on the market. It is priced according to the number of page views and the features included with each plan. ----- ### "Not worth your time." — 1.0/5 > **Mike** | *24 de septiembre de 2024* | Software informático | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Simple to use in general, but likely only because its lacking so many key features. > > **Puntos en contra**: It doesn't work for its primary purpose. When variations are made, the end-user sees the page load as Variation \#1, then a second or two later it swaps over to Variation \#2. Its extremely confusing and disruptive to the user experience and negates the results of any testing you might perform. > > Easy to use in general, but in the end, due to the fact that the user sees the variations swap right before their eyes, causing disruption and confusion to the end-user, its completely useless. We have been in contact with their support for over 9 months now, and they admit its a problem, but have yet to fix it. They also refuse to provide any refunds when you pay for a year and their product doesn't perform its primary function in any usable way. ----- ### "We are able to enhanced the user experience on our website using it." — 5.0/5 > **Rezaul** | *26 de octubre de 2022* | Investigación | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It continuously assists in adjusting our website to the needs of the users. This aids in accelerating our efforts to grow our business.We can use it to change or remove the website's least-used pages. Consequently, the constraints that prevent our development are removed. Based on what users clicked on the website, it produces heatmaps. I find that having a visual depiction of the user's activities is helpful.It creates a scroll map that measures how far users scroll across pages and when they get disinterested in the information. To track a website's activity, it generates Confetti and Overlay. > > **Puntos en contra**: Pricing package may be customized into different plan.Heatmap visualizations may be upgraded. In case of taking snapshots, some feature may be more updated. > > Only a select few solutions, including Crazy Egg, offer us such interactive online analytics. As a data analyst I am satisfied with its service for our firm. ----- ### "Great product but better for the price for a small-mid sized business" — 4.0/5 > **Andrew** | *17 de marzo de 2020* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Crazy Egg does what it needs to, deliver valuable insights through various features to make informed decisions to increase conversion and user experience on your website. Crazy Egg was the first paid product I used for heat mapping, scroll, click data etc. It served me well and is a must have tool in the marketing tech stack. > > **Puntos en contra**: I didn't like to have to set up the pages to track in Crazy Egg vs. other products that allowed you to look at any page without setting them up. As a small-mid sized business budget also became a reason for switching away from Crazy Egg with other competitive products that delivered the same or better experience at less cost as we scaled. I would still use Crazy Egg in a heart beat but have moved on for competitive products. > > Bottom line Crazy Egg allows you to make informed decisions to increase conversion and enhance the user experience on your website. If there were no other similar products I would have no issue continuing to use Crazy Egg even with the cons of the product. ----- Página: 1 de 5\ Siguiente: [Página siguiente](https://www.capterra.co/software/163520/crazy-egg?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/163520/crazy-egg) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados