--- description: ¿Qué piensan los usuarios de Aesthetic Record? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Aesthetic Record gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Aesthetic Record - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para balnearios medicinales](/directory/30582/medical-spa/software) > [Aesthetic Record](/software/162938/aesthetic-record) # Aesthetic Record Canonical: https://www.capterra.co/software/162938/aesthetic-record Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co/software/162938/aesthetic-record?page=2) > Aesthetic Record es un sistema móvil de fotografías médicas, compatible con la ley HIPAA, que fue diseñado específicamente para el sector de la estética. > > Veredicto: 76 usuarios lo han valorado con **3.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Aesthetic Record? Consultas estéticas, consultorios médicos, spas, proveedores de servicios cosméticos. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **3.5/5** | 76 Opiniones | | Facilidad de uso | 3.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.7/5 | Basado en las opiniones generales | | Funciones | 3.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 50% | (5/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Aesthetic Record - **Constitución**: 2017 ## Contexto comercial - **Precio inicial**: US$ 12,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Conforme con HIPAA - Creación de diagramas - Facturación - Facturación médica - For Medical Spas - Gestión de citas - Gestión de clientes - Gestión de documentos - Gestión de expedientes de pacientes - Gestión de inventarios - Gestión de tarjetas de regalo - Historia clínica electrónica/informatizada - Modelos personalizables - Portal de los pacientes - Procesamiento de pagos - Programación de médicos - Programación de pacientes - Recetas electrónicas - Recordatorios - Reserva en línea ## Integraciones (en total: 13) - ActiveCampaign - Cherry - Constant Contact - HubSpot Marketing Hub - Intercom - Klarna - Mailchimp - Shopify - Stripe - Sunbit - Zapier - Zoho CRM - eFax ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para balnearios medicinales](https://www.capterra.co/directory/30582/medical-spa/software) ## Categorías relacionadas - [Software para balnearios medicinales](https://www.capterra.co/directory/30582/medical-spa/software) - [Software para laboratorios de análisis clínicos](https://www.capterra.co/directory/20043/medical-lab/software) - [Software de gestión de pacientes](https://www.capterra.co/directory/30780/patient-management/software) - [Software para consulta médica](https://www.capterra.co/directory/20029/medical-practice-management/software) - [Software para historia clínica electrónica de dermatología](https://www.capterra.co/directory/32518/dermatology-emr/software) ## Alternativas 1. [AestheticsPro](https://www.capterra.co/software/93446/aestheticspro) — 4.4/5 (662 reviews) 2. [ZENOTI](https://www.capterra.co/software/131057/zenoti) — 4.4/5 (1285 reviews) 3. [Pabau](https://www.capterra.co/software/140062/pabau-crm) — 4.7/5 (647 reviews) 4. [PatientNow](https://www.capterra.co/software/92269/patientnow) — 3.9/5 (299 reviews) 5. [Vagaro](https://www.capterra.co/software/153752/vagaro) — 4.7/5 (3649 reviews) ## Opiniones ### "A great tool with a great support team\!" — 5.0/5 > **Sofia** | *18 de diciembre de 2018* | Práctica médica | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: the chance on signing the consents with no paper and the procedures timeline..the chance of taking photos > > **Puntos en contra**: its not easy at the beginning to find how to work with it\! mainly because it differs from iPad to Mac. But they have a 24h great team support\! > > I'm loving it\! ----- ### "Best Software for Business Big or Small\!" — 5.0/5 > **Lexi** | *1 de diciembre de 2020* | Productos cosméticos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Firstly, how inexpensive this software is. I was shocked to learn how affordable it was, especially as a small business over. I also love how versatile Aesthetic records is. I can do everything from place product orders, to host virtual consultations (which is critical in today's climate) to collect payment, distribute gift cards, and so much more\! This software also gives me peace of mind come tax season - I know all of my financial information is accurate, organized, and up to date. > > **Puntos en contra**: I can't really think of anything I don't like about this software. > > The staff at Aesthetic Record are always there to answer any questions I have - the text option on the app is easy to use, and I know I'll get a prompt response every time. \[SENSITIVE CONTENT HIDDEN\] were super flexible in booking my teaching seminars and made my onboarding process a breeze\! The YouTube videos are incredibly helpful whenever I need a quick "how to" or refresher. ----- ### "Not as good as Gloss Genius" — 3.0/5 > **Hailey** | *8 de abril de 2025* | Servicios para el consumidor | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: How it shows the next available booking date without having to search for it. > > **Puntos en contra**: Clunky. Hard to use. Clients fount it hard to use. Felt like using a very old PC. > > Pretty good, but not as good as Gloss Genius ----- ### "Absolutely no customer service\!" — 1.0/5 > **christina** | *8 de octubre de 2022* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: The reports screen/feature is useful- very easy to read. > > **Puntos en contra**: Absolutely no customer support\! The chat feature is useless. I have had people completely contradict someone else. I was on the Chat for 5 hrs bc of a billing issue and still not resolved. You can NOT speak with any live human being w/ this company. Please stay away. I have never worked with a company where they refuse to speak with someone. They do NOT care about customer service at all. That is not what their platform is about. When you are running a multi-millions dollar business, your time is very valuable and this company does not value your time. > > Horrible experience- I would NOT recommend to anyone. We purchased 2 swipe cards from them- both did not work. We did not know there was higher fees for keying in credit card info vs. swipe and for 2 years have been paying much higher credit card processing fees. When I inquired into lowering the rate a year ago, no one cared to look at my activity and point out to me that I could lower it by using swipe and not entering the credit card info for all my transaction. If there is glitch in the system- there are many and often it goes down, you can NOT get in touch with anyone. There is no way for you to speak w/ a human being. The "chat" feature is very frustrating and often times not helpful at all. My estheticians couldn't log in and they kept on telling her to clear her cookies- for hours this happened and finally she was able to get in. Weird things like 'no showing" clients that are check in, credit card not processing even though it says it processed- if you don't look at your batch super closely, you will miss it. ----- ### "Failure to launch" — 1.0/5 > **Jacqui** | *15 de noviembre de 2020* | Práctica médica | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: I loved the promise of what this software could do. EMR with electronic prescriptions, telemedicine, patient portal, etc... This was the 2nd time giving it a chance after 2 years prior when the glitches were abundant. Unfortunately w all the “updates” it still didn’t work as promised. > > **Puntos en contra**: Incredibly cumbersome to attempt to set up. Company accepts no phone calls- any attempt to contact must be scheduled online for a meeting that is not 24/7 as indicated. No organization to the training at all. Just pieces all over the place. You have to re-enter every detail into a basically blank database. They say takes about 2 weeks- sure- maybe if you can devote 8-10 hrs a day to it for 14 days. It runs so slow- that by the time the photos are taken and done loading, I would normally be done with my client. The check out process is very very long and slow as well. So much duplication of effort and redundant clicks it’s insane. > > Some of the reps were helpful and they were professional - unfortunately they are difficult to reach without 2-4 days advanced online scheduling which does no good to a busy practice. There was no flow to the training and they kept charging me month after month knowing we weren’t able to even implement the program or use it at all. After months of exhausting all the time \& staff resources this was still not functional or useable in any way for us to even try it on one single client. We wasted so much $$ w staff time and energy and have asked for our $$ back yet nothing has happened and we are still being charged. I literally created my own system a few days after becoming so frustrated- and it’s working better than AR. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co/software/162938/aesthetic-record?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/162938/aesthetic-record) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados