--- description: ¿Qué piensan los usuarios de Intulse? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Intulse gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Intulse - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para VoIP](/directory/30940/voip/software) > [Intulse](/software/161865/intulse) # Intulse Canonical: https://www.capterra.co/software/161865/intulse Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co/software/161865/intulse?page=2) > Ahorra tiempo y dinero con las soluciones de comunicación en la nube de Intulse. Con posibilidad de comprar/alquilar teléfonos a la empresa o usar los tuyos propios. Sin molestias, dolores de cabeza ni sorpresas. > > Veredicto: 132 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Intulse? Para pymes y organizaciones sin ánimo de lucro que desean una solución de VoIP alojada sólida, pero asequible y personalizada para sus necesidades y sector. Muy adecuada para quienes necesitan grabación e historial de llamadas ilimitados. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 132 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Intulse - **Ubicación**: Elizabethtown, EE. UU. - **Constitución**: 2015 ## Contexto comercial - **Precio inicial**: US$ 42,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Acciones activadas por evento - Alertas y notificaciones - Archivos de audio y vídeo bidireccionales - Automated Attendant - Autorizaciones basadas en roles - Colaboración entre varios usuarios - Conferencias - Creación de informes de llamadas - Creación de informes y estadísticas - Creación de informes/análisis - Desvío de llamadas - Disposición de llamadas - Distribución automática de llamadas - Enrutamiento de llamadas - Extensiones virtuales - Gestión de centros de atención telefónica - Gestión de colas de espera - Gestión de contactos - Gestión de listas de llamada - Grabación - Grabación de llamadas - Grupos de llamada - IVR - Informes personalizables - Integración de telefonía informática - Mensaje de voz - Mensajería SMS - PBX - Panel de actividades - Seguimiento de llamadas - Selección de llamadas - Supervisión de llamadas - Third-Party Integrations - Transcripción de llamadas - VoIP ## Integraciones (en total: 29) - AgencyBloc AMS+ - ChurchStaq - EBMS - Elexio Community - Global Relay Archive - Greminders - HubSpot CRM - Insightly - Less Annoying CRM - MedicarePRO CRM - MessageWatcher - MinistryPlatform - MirrorWeb - NextAgency - NowCerts … y 14 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para VoIP](https://www.capterra.co/directory/30940/voip/software) ## Categorías relacionadas - [Software para VoIP](https://www.capterra.co/directory/30940/voip/software) - [Soluciones de telefonía](https://www.capterra.co/directory/30084/telephony/software) - [Software para sistemas telefónicos](https://www.capterra.co/directory/31101/business-phone-systems/software) - [Soluciones para comunicaciones unificadas](https://www.capterra.co/directory/31035/unified-communications/software) - [Software PBX en la nube](https://www.capterra.co/directory/31102/cloud-pbx/software) ## Alternativas 1. [VoIP.ms](https://www.capterra.co/software/203084/voip-ms) — 4.8/5 (697 reviews) 2. [Nextiva](https://www.capterra.co/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [Microsoft Teams](https://www.capterra.co/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 4. [3CX](https://www.capterra.co/software/158704/3cx) — 4.4/5 (465 reviews) 5. [Zoom Workplace](https://www.capterra.co/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) ## Opiniones ### "Very responsive to requests. Has nearly all the features we could want." — 5.0/5 > **Matthew** | *17 de abril de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: East of use. Dashboard is very handy, especially with multiple office locations in multiple states. The ability to integrate with our CRM, add notes, hot transfer calls to cell phones when on the way out, etc. > > **Puntos en contra**: I wish it had a video conference solution, drag-and-drop on fax feature, as well as a drag-and-drop transfer solution on the dashboard for calls. > > The ability to work with multiple offices in multiple locations and excellent customer support. ----- ### "Great phone choice\!" — 5.0/5 > **Michelle** | *1 de abril de 2025* | Servicios financieros | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: It integrated with our CRM and they were very responsive > > **Puntos en contra**: It was hard to program things, I felt like I always had to get help. > > Very good\! They were very easy to work with and the training was good. ----- ### "We expected more and got less" — 2.0/5 > **Brian** | *15 de junio de 2022* | Servicios financieros | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: I like that we can get our calls anywhere and our clients can't tell the difference. We work from anywhere we have cell service. We can call clients without having our cell number show up on their phone since most people don't answer a call unless they know the number. > > **Puntos en contra**: We were told that the incoming calls would link directly into our client record in our CRM. That doesn't happen. Most times the incoming calls don't even show the callers name. The wireless headsets have been a problem for some of our users. They have replaced the headsets but issues still occur. Callers can't hear us or there is a big delay. ----- ### "Almost the whole enchilada\!" — 4.0/5 > **Josalynn** | *25 de octubre de 2019* | Gestión de inversiones | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The dashboard that the company provides is great. I use it daily, and have introduced others in my company to it and they are beginning to use it all the time, too. I like the call feature that I can just copy a phone number from our CRM to the dashboard and hit call and the phone will automatically start calling the number. That's the big thing that has the other employees here using it besides the faxing from the dashboard. They made that real easy and the bookkeeper uses it all the time. Besides that, the app on the android is easy to use. We've implemented it with one of our remote employees, and we also wrote it into our emergency plan for use during times when we cannot get to our office due to some emergency. > > **Puntos en contra**: I was hoping the chrome extension would work already. I know I'm already used to copying and pasting from our CRM into the call box in the dashboard, but I was really hoping the "click to call" feature was working for our office because most of our professional staff does not use the dashboard, and that would help them immensely. But, you win some and lose some. The other thing is it'd be nice if I could manage the extension setup on the phones, but I'm alright with having to go to them all the time to update them. > > The overall experience has been fantastic. I've had to have a bit of a difficult setup for our phones, because each employee has their quick keys setup depending on their position in the company and who they interact with the most. On top of that, we had a couple employees become remote - so we had to rearrange the extension numbers for a handful of the phones. It took a few times to get it right, but the Intulse team was great in helping get it all figured out and working. We also really like the special toggle button they gave our admin team for when we have to close for a day or afternoon. It lets us toggle on/off a special voicemail message that explains our temporary close for the day just the way my boss wants it. ----- ### "Helped cut down costs and saved time" — 5.0/5 > **Lauren** | *13 de noviembre de 2019* | Servicios financieros | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The integrations have saved me an incredible amount of money. Running a small business, expenses are always top of mind but during this initial growth phase, it can be difficult to find a new salary in the budget to help manage the growing administrative burdens. I made it a point to build our tech stack based on integrations between platforms so automation could replace the need to invest in more human capital. Its integrations with my other platforms has allowed me to be more productive at a fraction of the cost of hiring a new admin. And speaking of costs, they are not the only VoIP provider I vetted that could integrate with other platforms. But they were by far the most flexible and competitively priced for more value than I had anticipated. Frequent update and new features is another great pro to this company. As I mentioned, they are really very responsive to feedback and I've seen multiple updates in the past 8 months that solved minor issues I found and more. Can't wait to see what comes next. > > **Puntos en contra**: The mobile app may be the only thing I feel needs work. A recent update was just released though and I haven't had a chance to fully explore the upgrade. But to be able to use the virtual phone through my cell phone without any degradation in call quality would be a tremendous positive for me and I'm frequently on the road. > > I found Intulse when our business experienced a significant uptick in call volume after securing a marketing agreement with a strategic partner. This presented new challenges since our employees mostly work out of separate offices or remotely. We needed to streamline communication between remote team members and track all client contact quickly and easily so that clients and leads did not fall through the cracks. With Intulse integrating with our CRM, our team was able to take on more client call volume regardless of their location, all while cutting down the time needed to find and manage that client's record and notes. ----- Página: 1 de 7\ Siguiente: [Página siguiente](https://www.capterra.co/software/161865/intulse?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/161865/intulse) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados