Momoyoga

Muy buena experiencia

Puntos a favor:

Momo yoga me ayuda a gestionar las reservar y cobros de mi estudio de yoga. Por lo que me facilita mucho el trabajo diario. Los datos de los alumnos se quedan registrados y te permite tener una información bien organizada y de fácil acceso.

Contras:

Me gustaría poder modificar el formulario de inscripción.

Its my right hand

Comentarios: I would definitely recommend

Puntos a favor:

It gives me the possibility to manage my classes, my students, the payments made, it has a very intuitive interface, easy to use, it is wonderful!

Contras:

The only problem I see is the need to be continuously returning to the previous tab. When I make an update on the payment status of a student, the student's status in class attendance is not updated , so I have to remove the student and add it again. I wish there was an option to cancel many days of class (vacations) instead of canceling day by day.

Love Momoyoga!

Puntos a favor:

momoyoga is an excellent platform for yoga teachers, studios, and communities. My studio switched from Mindbody to Momoyoga in 2020 and we have no plans to go back. We average 3-4 classes per day, 8-10 teachers, and 300-500 clients/week. The platform provides all of the necessary information without the added "fluff' that some platforms charge much higher rates for. The number one thing I love about momoyoga is their customer service team. If we ever have an issue, question, or recommendation it goes directly to a real person who responds quickly and honestly...the human interaction really goes a long way and the whole team truly cares about the work they do! The integrity behind this company is top notch and something that is (ironically) missing from a lot of wellness tech platforms! Thank you momoyoga!

Contras:

Taking payment is a little clunky- in studio I use Paypal Zettle to accept credit cards but it isn't integrated so once the client pays for the pass, I have to go back in and mark it paid. It would also be helpful to be able to refund directly from the platform. Calculating my actual income is challenging because I have to look at multiple sources and factor in the fees. It could be helpful to have one lump sum deducted as the fee each week so that I can see what my actual income is. That said, the pros greatly outweigh this added step!

Momo use

Comentarios: Normally it easy to use. Very basic so no analysis in back end of the software to use as business owner. But it works, most of the time. But not happy at all with back office support. No phone. Just mail. Waiting at least a full day which is problematic when a bug appears.

Puntos a favor:

That it work simple and easy for customers

Contras:

That the company isn’t reachable by phone. I really miss an hands on customer support for paying users. When there is a bug, I can only sent an email and it takes at least one workday for them to answer. Therefore I wouldn’t recommend this company.

Happy with Momoyoga!

Comentarios: I like the product!
As I started I was able to make most of my settings very easy.
I had few questions and get very quick support in a call with a friendly Momoyoga employee.
Overall, I do not have any trouble with Momoyoga. System is running, bookings are working, customer are not complaining and I can work with it.

Puntos a favor:

It was very easy to customize. Bookings working without errors (bad experience with former software) Integration to our homepage was very easy.

Contras:

As admin I book sometimes classes for new customers that are not registered and wisch I could add customer name to the booking. Currently I add a note with the name as workaround.

Very Easy and saves a lot of time!

Comentarios: I am very happy with the product, and I will continue to use it and watch it grow.

Puntos a favor:

Momoyoga organizes so I save time. It is easy for my clients, and I can keep track of everything in here, every client, every yoga class and teacher. I would recommend it to other studio owners.

Contras:

The fact that only people on the free trial get in touch with costumer service right away on chat, is not fair, when I pay for the product I expect the same treatment. The weekday starts on a Sunday, completely wrong for me since I am from Europe and we start the week on mondays, so a lot of misplaced classes has bin made, and it is confusing. Should be an option to choose. Also should be an option for me to choose what teachers added can see. I should also be able to click on each day and get only the day, not the whole week. Makes it easier and faster for me to find classes. Also hoping that when I make a class I can choose dates to put them out, not only weekly. And maybe presave classes I make into some sort of file so I don’t have to make them again and again, but simply recollect saved classes and put them in.

started off good

Comentarios: I would rather pay more for the platform and have access to timely customer support. It seems that once you're over the trial period you are no longer a priority.

Puntos a favor:

-Easy to use. -Cost. -Integrates easily into website. -Has an app that students can use. -video library -online/livestream class integration

Contras:

-Customer service is lacking. They pride themselves on being "email only" to keep costs down but it takes DAYS to receive replies and their "solutions" don't usually resolve your issue the first time (so you have to wait longer). For a business that relies on them daily, this is insufficient. -Students can't buy products via the app, it's a source of frustration for them. -recurring payment integration is more cumbersome than it needs to be. -a tab for Workshops would be nice to differentiate from the regular schedule -having a separate login for staff to use so you can limit permissions on what they can access in your studio account. I don't like staff members having access to my banking or CC info, etc.

Excellent for an independent yoga teacher

Puntos a favor:

I am an independent yoga teacher, running my own classes at different venues in town. I didn't have any online payment method prior to using Momoyoga. I run three classes a week plus 1 or 2 workshops a month. Momoyoga easily pays for itself, despite my small numbers as students pay in advance for their classes. It is easy to use, easy integrate with my website, easy to get financial reports from, easy to keep an eye on class numbers and to add/remove classes as required. The staff are lovely and very friendly any time I have a problem and respond to issues with functionality very politely and quickly.

Contras:

Having an app for clients to book into class is good, but they cannot make purchases in the app and are taken to the webpage instead which people find frsutrating.

An essential tool for freelance yoga teachers

Comentarios: Momoyoga provides an essential service to freelancers who want to run classes. As a freelancer I need the functionalities of a studio, but cannot afford the high price even for the most essential functions. The platform lacks several features, but they are always adding. I expect that my few niggling annoyances with functionality in time be relieved.

Puntos a favor:

This software provides all the functionality a yoga teacher requires without the hefty pricetag. I spent a long time looking for something affordable but was constantly met with a hefty pricetag in order to access the most essential functions.

Contras:

There is no administrator app to manage classes. It is awkward to have my tablet in class and use a browser to welcome people, sign people up, and set up payments. It is really designed for desktop use.

Great value and easy to use

Comentarios: My studio and student recording has become much more efficient and has a result has saved me a significant amount of money and time

Puntos a favor:

Momo is a simple software solution for my mid sized yoga studio. I can easy record class attendance, link with PayPal and bank for quick payments, view simple reports on classes and teachers and the phone optimisation is fantastic

Contras:

There is nothing I dislike about this software, I would like to see the ability to add workshops and events into the software and it would be nice if teachers didn’t have to have separate accounts to also be a student at the studio

Save time, save lots of money!

Comentarios: The customer service is exemplary. The ease of the app and their constantly updating and changing and making things more juicy! I can’t think of a better word. I really love more yoga.

Puntos a favor:

At my studio, I offered 12 classes. I have nine different yoga teachers. And the pressure has taken off of me is immense. I don’t have to worry about who’s coming if they’ve paid if they’ve signed a liability disclosure is so easy when they come in the teacher checks them off. Mark attended the class and I’m telling you it is so easy to manage. 12 classes does not sound like a lot but nine yoga teachers. This app has made my life and my business Super easy. There are other options out there, but the cost is ridiculous for what you get in Momoyoga. You get those same options.

Contras:

There is a glitch or it maybe it’s me. But it’s kind of hard to get around when somebody signs up for class and doesn’t pay at the time they sign up. So when they finally do pay, you have to go and do a lot of back work that nobody in our group looks forward to so maybe there’s an easier way and I’m not doing it right. The other thing is when I when we yoga during the pandemic, my friend has a studio and I saw that she was using it. I think she was closed so I couldn’t even ask her about the app. But when I tried to tell Momoyoga, that is where I found it even though she didn’t recommend it neither of us got, the discount that was offered. I understand that there are protocol to follow, but if it wasn’t for my friend, I would never have found Momoyoga.

Would reccomend

Comentarios: My end of year tax returns is something i no longer have to stress about, I just keep on top of the app week to week and then print off the data at the end of the year. The responsibility of booking a class is now on my students, if it is fully booked they can clearly see, encouraging them to book furthur in advance and paying on time.

Puntos a favor:

I've been using momoyoga for over a year now and over all I am very happy with it. It is user friendly and not overly complicated. However I have to say value for money is great, the customer care is very reliable and over all I am extrememly happy. I possibly could use a demo from someone as I'm sure I'm not using itbro it's full potential. Thanks for the great service

Contras:

There are a couple of things I would like to see change, like when I add a student to the class if they have no credits on their account I would like the option to add the credit there and then without having to go back and through the client profile itself. I'd like to be able to share specific events through social media in an easier format also. Just small things that would make it it easier.

From a cheam & simple solution to an expensive and useless one

Puntos a favor:

I first chose momoyoga for its pricing, but they decide 2 price increasing in less than a year from 16€/month to 25€/month

Contras:

They sell the product as a "time saver" tool, but the truth is the back office is such a nightmare that you won't save a lot of time...

Helps me organize my classes, yogis and memberships

Comentarios: Momoyoga helps me to organize and see what is happening on a daily, weekly and monthly basis. I have been using it in the background until now, but I am working on making it available for my members so they can make reservations themselves.

Puntos a favor:

My members are not able to make reservations yet, but Momoyoga already helps me to organize my studio. I have an overview of the memberships, including payments and invoices. This saves me a lot of time. Furthermore, it is nice to have an overview of member per class, per week, per month, to see how I am doing.

Contras:

Most of my member come to the same class every week. So I make unpaid reservations for them. But if I remove this reservation this class is added to their "strippenkaart". So some members will end up with more classes on their card then the number they started with. It would be nice that unpaid classes are not added to the card when canceled. I miss an app for studios for easy administration during classes. I use it on my phone, but I have to log in several times before the website runs steady.

Amazing software has made my life so much easier!

Comentarios: It has freed my time up to do what I love to do which isn't going a booking system and stuck to a screen all day.

Puntos a favor:

Before i started using momoyoga I did all the bookings myself witch meant always being attentive to emails and texts for when people wanted to come to a yoga class. I would then have to respond, book then in and then if there were cancellations or changes they would always contact me to. Witch momoyoga I don't have to do anything now other then check how many people are booked in for the class I am going to teach! Amazing 😀

Contras:

There is nothing I have come across that I don't like.

Final review

Comentarios: Very good and easy to use layout

Puntos a favor:

Quite easy to use and add & delete classes

Contras:

My customers struggled to cancel their classes

User Friendly Online Booking System

Comentarios: I know exactly how many students will turn up for class and helps me to prepare for class better.

Puntos a favor:

Simple and easy to use. Very user-friendly. Saves time and has helped my small business grow and allowed me to become more professional.

Contras:

I haven’t really came across many obstacles but if I have had any queries I have overcame them myself and there is email support if required.

Easy to use for students and teacher, perfect in uncertain corona-planning-times.

Comentarios: So far I feel relieved from the 'manual' work I had before. This way my small scale studio has been professionalised as well. Many students have complimented the easy access and clarity of booking or cancelling classes through Momoyoga.

Puntos a favor:

Momoyoga has a very nice lay out, clear and simple. Also my older students find it easy to book or cancel my classes. In my country we are teaching outside due to corona, which is very weather dependent and with the system my students can easily find the latest on their class or newly scheduled classes. Also the amount of spaces, being limited, is visible for them. Communicating is easier and less bulky than it was before.

Contras:

The invoice can not be customised with my logo.

Momo - Perfect For a Small Yoga Studio

Puntos a favor:

It really is user friendly for the most part. Customer Service is phenomenal and it's very affordable. My customers typically offer positive feedback with a few exceptions that are often rectified with an email to customer support. It was the easiest option for creating a subscription service.

Contras:

We are having some difficulties with cancellations. Customers can sucessfully cancel a class 24 hours before but not the day of. This is being looked at by customer service right now.

Excellent value for Money, a bit clunky but great customer support

Comentarios: I've found the team at MomoYoga very helpful and supportive. I would like to see more ongoing customer feedback to update the system for specific needs. I think Momoyoga offer good value for money and this makes the few problems I have worthwhile, although I hope they are ironed out soon. This is more how I use the system rather than big technical problems.

Puntos a favor:

So far I've used the system for 4 months. I have circa 100 students booking classes and about 70% are using it to book and pay for classes. They particularly like the schedule, the app and the ability to pay on line. I particularly like the visibility of class numbers, the payment and also class passes.

Contras:

I think the class pass and membership could be easier. I find it challenging to set start and end dates AND take weeks off in between as I don't work normal term dates. This has been my greatest challenge. I think it would be helpful if people could do everything through the app, but they have to buy their class pass on the actual website.

Great software

Puntos a favor:

It's easy for both my students and myself to access and keep track of when they are coming. We both receive notifications when a class is booked or cancelled. The format is very accessible as well. I was also able to integrate the widget to 'book a class' into my website. You can see the number of people booked into a class.

Contras:

On my phone I can't look at the number of student booked in unless I click on the day. I don't get notifications when someone is on the waiting list.

Great Software og super service

Comentarios: Great service when a problem comes - quick answer, and always helpful.
I can’t imagine how I could have my studio without this software. So happy and thankful I found Momoyoga. It just makes my job and life so much easier, so I can concentrate on what I love - teaching.
Namasté

Puntos a favor:

Everything works perfect, super easy to use for me as a teacher, but also for the students. Great overview, booking, yogis profiles, statistic and administrator tools are just easy and useful.

Contras:

Cancelling time for Greenland just does’t work.

Momoyoga makes it easy

Comentarios: Momoyoga is a great tool for registering students online, organising timetable, taking payments and setting up class passes.

Puntos a favor:

Easy to use. Keeps my business organised. Easy to set up class passes and special class payments. Good accounting tools.

Contras:

I’d like to easily take card payments online.

Great software for yogastudio

Comentarios: Very nice software and I would want a day without it.

Puntos a favor:

It is userfriendly Software for teachers and for users.

Contras:

The fact that you need to pay more per extra teacher is for a small studio expensive when the extra teacher only teaches 1 time per week.

High recommended!

Puntos a favor:

User-friendly for both customers and myself, reasonable price.

Contras:

I hope it has a function to charge for late cancel or no show.