---
description: ¿Qué piensan los usuarios de eWay-CRM? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de eWay-CRM gracias a Capterra Colombia.
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title: eWay-CRM - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para el éxito del cliente](/directory/30961/customer-success/software) > [eWay-CRM](/software/152769/eway-crm)

# eWay-CRM

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> Complemento de CRM para Outlook que ayuda a administrar contactos, ventas, proyectos y combinaciones de correspondencia. Disponible ahora en iOS/Android.
> 
> Verdict: Rated **4.5/5** by 808 users. Top-rated for **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa eWay-CRM?

Organizaciones orientadas a ventas o proyectos usando Microsoft Outlook.

## Quick Stats & Ratings

| Metric | Calificación | Detail |
| **En general** | **4.5/5** | 808 Opiniones |
| Facilidad de uso | 4.4/5 | Based on overall reviews |
| Asistencia al cliente | 4.6/5 | Based on overall reviews |
| Relación calidad-precio | 4.4/5 | Based on overall reviews |
| Funciones | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: eWay System
- **Ubicación**: Kansas City, EE. UU.
- **Founded**: 2008

## Commercial Context

- **Precio inicial**: US$ 20,00
- **Modelo de precios**:  (Free version available) (Prueba gratis)
- **Target Audience**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000
- **Deployment & Platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Windows (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: checo, eslovaco, inglés
- **Available Countries**: Alemania, Australia, Canadá, Eslovaquia, Estados Unidos, Irlanda, Reino Unido, Sudáfrica

## Funciones

- Análisis de campañas
- Base de datos de clientes
- Búsqueda/filtro
- CAN-SPAM Compliance
- CRM
- Campos personalizables
- Contactos compartidos
- Creación de informes/análisis
- Editor WYSIWYG
- Facturación
- Gestión de abogados
- Gestión de campañas
- Gestión de clientes
- Gestión de clientes potenciales
- Gestión de contactos
- Gestión de correo electrónico
- Gestión de documentos
- Gestión de flujos de trabajo
- Gestión de la recaudación de fondos
- Gestión de listas de llamada
- Gestión de membresías
- Gestión de modelos
- Gestión de proyectos
- Gestión de recursos
- Gestión de suscriptores
- Gestión de tareas
- Gestión del pipeline
- Gestión del pipeline de ventas
- Gestión del rendimiento
- Herramientas de colaboración
- Marcador automático
- Marketing por correo electrónico
- Mobile Optimization
- Panel de actividades
- Para el sector de los seguros
- Planificación y programación de proyectos
- Presupuestos y estimaciones
- Programación
- Programación de citas
- Segmentación de clientes
- Seguimiento de clientes
- Seguimiento de creación de informes y proyectos
- Seguimiento de estado
- Seguimiento de gastos
- Seguimiento de la participación
- Seguimiento del avance
- Seguimiento del tiempo
- Seguimiento horas/gastos
- Seguimiento por correo electrónico
- Uso compartido de archivos

... and 35 more features

## Integrations (15 total)

- 3CX
- GPS Commander
- Leady
- Make
- Microsoft 365
- Microsoft Outlook
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft Teams
- Poll Everywhere
- QuickBooks Online
- Tableau
- TeamViewer
- WordPress
- Zapier

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software para el éxito del cliente](https://www.capterra.co/directory/30961/customer-success/software)

## Categorías relacionadas

- [Software para el éxito del cliente](https://www.capterra.co/directory/30961/customer-success/software)
- [Software CRM](https://www.capterra.co/directory/2/customer-relationship-management/software)
- [Software de gestión de contactos](https://www.capterra.co/directory/30016/contact-management/software)
- [Software CRM para pequeñas empresas](https://www.capterra.co/directory/31583/small-business-crm/software)
- [Software de seguimiento comercial](https://www.capterra.co/directory/32744/sales-tracking/software)

## Alternativas

1. [Zoho CRM](https://www.capterra.co/software/155928/zoho-crm) — 4.3/5 (6959 reviews)
2. [Bigin by Zoho CRM](https://www.capterra.co/software/204998/bigin-by-zoho-crm) — 4.7/5 (715 reviews)
3. [HubSpot CRM](https://www.capterra.co/software/152373/hubspot-crm) — 4.5/5 (4445 reviews)
4. [Salesforce Sales Cloud](https://www.capterra.co/software/61368/salesforce) — 4.4/5 (18760 reviews)
5. [Dynamics 365](https://www.capterra.co/software/157279/dynamics-365) — 4.4/5 (5805 reviews)

## Opiniones

### "Great CRM system\!" — 5.0/5

> **Daniel** | *2 de abril de 2025* | Tecnología y servicios de la información | Recommendation rating: 9.0/10
> 
> **Puntos a favor**: Microsoft 365 Integration and easy to use platform. Support it's also great\!
> 
> **Puntos en contra**: it's using a lot of computer resources, but with a good configuration it will work
> 
> it's a great app tracking sales process and converting leads to customers;

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### ""Reliable and User-Friendly CRM"" — 5.0/5

> **Denis** | *11 de junio de 2025* | Tecnología y servicios de la información | Recommendation rating: 5.0/10
> 
> **Puntos a favor**: I appreciated the seamless integration with Microsoft Outlook, which made it easy to manage emails, tasks, contacts, and sales opportunities in one place. The interface feels familiar, especially for teams already using Microsoft 365. Customizable fields and workflows allowed us to tailor the CRM to our business needs without heavy technical involvement. The mobile app is also a plus for managing information on the go.
> 
> **Puntos en contra**: Sometimes the initial synchronization between Outlook and the CRM can be a bit slow, especially when dealing with large volumes of data. It's not a major issue, but it can be noticeable during setup or heavy use.
> 
> Overall, my experience with eWay-CRM has been very positive. It streamlined our customer and project management processes by integrating directly into Outlook, which made adoption easy for the team. The system is intuitive, customizable, and well-suited for small to mid-sized businesses. Support has been responsive whenever we had questions, and the ongoing updates show that the product is actively maintained and improved. It’s a reliable tool that has helped us stay organized and efficient.

-----

### "Daily life with eWay" — 5.0/5

> **Pavel** | *16 de febrero de 2026* | Automatización industrial | Recommendation rating: 10.0/10
> 
> **Puntos a favor**: Project section and offers and opportunities.
> 
> **Puntos en contra**: none, I like all.
> 
> open new company, start offers and opportunities, cycles of project, marketing capaign, assigment of tasks

-----

### "Production technician" — 3.0/5

> **Jana** | *26 de agosto de 2025* | Fuerzas armadas | Recommendation rating: 5.0/10
> 
> **Puntos a favor**: That emails are updated when I add them to the project. I´m also satisfied with the clarity of the information I enter into eWay.
> 
> **Puntos en contra**: When I want to upload items to a project, it takes a long time and causes the entire eWay system and associated email to freeze.
> 
> I don´t have much experience. I use eWay to upload information and documents for individual projects so that others can also have access to all these materials and information if necessary.

-----

### "eWay-CRM in Outlook" — 5.0/5

> **Christian** | *11 de diciembre de 2025* | Tecnología y servicios de la información | Recommendation rating: 10.0/10
> 
> **Puntos a favor**: I really liked how eWay-CRM feels like a natural part of Outlook—it makes managing emails, contacts, and projects so easy without switching tools. It’s great to have everything in one place and keep the whole customer journey organized and connected.
> 
> **Puntos en contra**: Setting up custom workflows for tasks, emails, or other eWay-CRM/Outlook elements currently requires coding skills, as low-code options aren’t available yet.

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## Links

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