--- description: ¿Qué piensan los usuarios de Sinch MessageMedia? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Sinch MessageMedia gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Sinch MessageMedia - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para envío de SMS](/directory/30842/sms-marketing/software) > [Sinch MessageMedia](/software/150203/messagemedia) # Sinch MessageMedia Canonical: https://www.capterra.co/software/150203/messagemedia Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co/software/150203/messagemedia?page=2) > MessagEmedia está valorado en todo el mundo en servicios de SMS comerciales, proporcionando una plataforma de mensajería sólida y unificada para los más de 50 000 clientes. > > Veredicto: 51 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Sinch MessageMedia? Sirve a empresas de todos los sectores, desde marcas globales hasta pequeñas empresas, que requieren un servicio fácil de usar y de confianza para comunicarse con las partes interesadas e involucrarlas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 51 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.5/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Sinch ## Contexto comercial - **Precio inicial**: US$ 42,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Bélgica, Canadá, Estados Unidos, Nueva Zelanda, Reino Unido ## Funciones - Alertas y notificaciones - Comunicación multicanal - Creación de informes/análisis - Creador de encuestas - Cupones móviles - Envío masivo de mensajes de texto - Gestión de campañas - Gestión de contactos - MMS - Mensajería bidireccional - Mensajería planificada - Modelos personalizables - Personalización de mensajes - Respuestas automáticas - SMS Marketing - Segmentación por público - Third-Party Integrations ## Integraciones (en total: 23) - Act\! - ActiveCampaign - Adobe Campaign - Adobe Experience Manager - Aircall - AroFlo - BigCommerce - Bullhorn ATS & CRM - Covetrus Pulse - Epic - HubSpot CRM - Klaviyo - Mailchimp - Mailjet - NetSuite … y 8 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Asistencia telefónica - Asistencia 24/7 ## Categoría - [Software para envío de SMS](https://www.capterra.co/directory/30842/sms-marketing/software) ## Categorías relacionadas - [Software para envío de SMS](https://www.capterra.co/directory/30842/sms-marketing/software) - [Software para encuestas SMS](https://www.capterra.co/directory/32937/sms-survey/software) - [Herramientas de mobile marketing](https://www.capterra.co/directory/31308/mobile-marketing/software) - [Herramientas de marketing conversacional](https://www.capterra.co/directory/31562/conversational-marketing-platform/software) ## Alternativas 1. [SlickText](https://www.capterra.co/software/155430/slicktext-com) — 4.8/5 (268 reviews) 2. [EZ Texting](https://www.capterra.co/software/145848/ez-texting) — 4.4/5 (245 reviews) 3. [Textmagic](https://www.capterra.co/software/147342/textmagic) — 4.6/5 (260 reviews) 4. [TXT180](https://www.capterra.co/software/145844/txt180) — 4.7/5 (263 reviews) 5. [SimpleTexting](https://www.capterra.co/software/145859/simpletexting) — 4.7/5 (248 reviews) ## Opiniones ### "Sinch: Messaging at its finest" — 5.0/5 > **Nicholas** | *4 de diciembre de 2025* | Empleo y contratación | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Two‑way, conversational messaging — It’s not just one‑way blasts: you can have real conversations over text, support customers, respond to inquiries, and keep the history in a shared inbox — which is great for engagement and support > > **Puntos en contra**: For us, operating at scale or across regions, Sinch offers weak compliance, unsecure routing, — which matters if you’re sending sensitive or critical communications, wish it was better > > Overall there were a lot if good things we appreciate about Sinch messaging — multi channel, 2 way conversational, and automation were a few reasons why we liked it ----- ### "Exceptional customer service and product." — 5.0/5 > **Lori** | *15 de agosto de 2025* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is a very easy tool to communicate important information to our employees. The customer support is exceptional. When sending messages, I appreciate that I can view the message and send out a test before sending to review, never had that before. I like the features and that it allows us to create templates and insert our company logo or other images. It is also easy to manage and create new contacts. > > **Puntos en contra**: There is really nothing that I can think of. No bad experience and no issues implementing this either. > > It has been a great experience and highly recommend to other companies that are considering this product. I would choose this product over the other messaging service we had if I were new to this tool. ----- ### "Some pros and some cons." — 3.0/5 > **Ben** | *12 de agosto de 2025* | Aprendizaje en línea | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: Clean interface, simple and it works. The customer support responds overnight and eventually gets the job done. > > **Puntos en contra**: One of the sub-accounts wasn't showing delivery status until we opened a support ticket, and asked for it to be escalated. It took a few days to get resolved. Not as many API/interface options as competitors. > > Overall, it's adequate - it has the basics and when it works, it works well. Support is responsive (overnight), but can take a few days to actually get things resolved. ----- ### "Happy Client" — 5.0/5 > **Maryanne** | *10 de agosto de 2025* | Propiedad inmobiliaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: What I like most about Sinch MessageMedia is its user-friendly interface and the reliability of its messaging platform. It makes communicating with clients fast and efficient, and the automation features helped streamline our workflows. The support team is also responsive and helpful whenever we needed assistance. > > **Puntos en contra**: The template system setup in the SMS Messaging function as we still have to prepare the templates ahead of sending them and proof prepare them ahead of sending the messages > > As an Arrears Officer, Sinch MessageMedia has been an invaluable tool in streamlining our arrears management process. The platform’s ease of use and reliable SMS delivery have allowed me to communicate with Lot owners quickly and effectively, reducing delays in payment follow-ups and improving overall response rates. One of the standout benefits is the ability to automate reminders and personalize messages, which helps maintain a professional yet approachable tone. This has led to more timely payments and fewer escalations. The reporting and analytics features also provide clear visibility into message delivery and engagement, allowing us to track performance and refine our communication strategies. Sinch MessageMedia has significantly enhanced our operational efficiency, reduced manual workload, and supported better outcomes in arrears recovery. We highly recommend it to any property management team looking to improve their communication and arrears processes. ----- ### "Sinch is a Sinch\!" — 4.0/5 > **Karen** | *2 de octubre de 2025* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Is easy to use - quite intuitive Helps me contact many people at once streamlines my communication on busy days I can be organised and schedule future messages > > **Puntos en contra**: I often think I have return messages when I don't' because the red notification dot stays on most of the day after receiving one reply. Also occasionally if I click into another tab when I'm halfway through a message the message I'm working on gets deleted - perhaps there coudl be a text box "are you sure you want to delete this message/leave this page" - before its actually deleted > > Love it - makes my day-to-day management so much easier and very organised and consistent. It is especially helpful when phone calls are just not possible especially with eh use of google translate embedded into the message system ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co/software/150203/messagemedia?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/150203/messagemedia) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados