---
description: ¿Qué piensan los usuarios de OMQ? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de OMQ gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OMQ - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de servicio al cliente](/directory/22/customer-service/software) > [OMQ](/software/149788/omq-self-service)

# OMQ

Canonical: https://www.capterra.co/software/149788/omq-self-service

> Soluciones de software fáciles de usar para sistemas de asistencia
(tales como sistemas de solicitudes, formularios de contacto) y para hacerlos más inteligentes.
> 
> Veredicto: 0 usuarios lo han valorado con \*\*\*\*. De los mejores valorados en **Calidad general**.

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## Vista rápida

### ¿Quién usa OMQ?

Las soluciones son para grandes, medianas y pequeñas empresas de todos los sectores.

## Sobre el proveedor

- **Empresa**: OMQ
- **Ubicación**: Berlin, Alemania
- **Constitución**: 2009

## Contexto comercial

- **Precio inicial**: US$ 100,00
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Países disponibles**: Alemania

## Funciones

- Base de datos de clientes
- CRM
- Chat en vivo
- Chatbot
- Comunicación multicanal
- Creación de informes y estadísticas
- Gestión de bandeja de entrada
- Gestión de centros de atención telefónica
- Gestión de colas de espera
- Gestión de comentarios
- Gestión de la base de conocimiento
- Panel de comunicaciones

## Integraciones (en total: 6)

- Freshdesk
- GitHub
- Lime Connect
- Salesforce Service Cloud
- Shopify
- Zendesk Suite

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Chat

## Categoría

- [Software de servicio al cliente](https://www.capterra.co/directory/22/customer-service/software)

## Categorías relacionadas

- [Software de servicio al cliente](https://www.capterra.co/directory/22/customer-service/software)
- [Plataformas de IA conversacional](https://www.capterra.co/directory/31596/conversational-ai-platform/software)
- [Software de soporte al cliente](https://www.capterra.co/directory/32315/customer-support/software)
- [Software de gestión de experiencia del cliente](https://www.capterra.co/directory/30671/customer-experience/software)

## Alternativas

1. [LiveAgent](https://www.capterra.co/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Birdeye](https://www.capterra.co/software/152997/birdeye) — 4.7/5 (702 reviews)
3. [Zendesk Suite](https://www.capterra.co/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Tidio](https://www.capterra.co/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Wati](https://www.capterra.co/software/204314/wati) — 4.6/5 (202 reviews)

## Enlaces

- [Ver en Capterra](https://www.capterra.co/software/149788/omq-self-service)

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