---
description: ¿Qué piensan los usuarios de AnyDesk? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de AnyDesk gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AnyDesk - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Programas para asistencia remota](/directory/30928/remote-support/software) > [AnyDesk](/software/149595/anydesk)

# AnyDesk

Canonical: https://www.capterra.co/software/149595/anydesk

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> AnyDesk es el software de escritorio remoto más rápido del mundo, ideal para compartir escritorio, soporte remoto y presentación web.
> 
> Veredicto: 1787 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa AnyDesk?

Escritorio remoto, soporte remoto, pantalla compartida y presentación web

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 1787 Opiniones |
| Facilidad de uso | 4.7/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.3/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.5/5 | Basado en las opiniones generales |
| Funciones | 4.5/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: AnyDesk Software
- **Ubicación**: Stuttgart, Alemania
- **Constitución**: 2014

## Contexto comercial

- **Precio inicial**: EUR 22,90
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, chino, español, francés, inglés, italiano, japonés, neerlandés, portugués
- **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más

## Funciones

- Acceso a varios monitores
- Acceso desatendido
- Acceso móvil
- Chat en tiempo real
- Chat y mensajería
- Control/Acceso remoto
- Controles o permisos de acceso
- Creación de informes/análisis
- Grabación de la pantalla
- Grabación de la sesión
- Herramientas de colaboración
- Resolución de problemas
- Transferencia de archivos
- Uso compartido de archivos
- Uso compartido de la pantalla

## Opciones de asistencia

- E-mail/Help Desk
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Programas para asistencia remota](https://www.capterra.co/directory/30928/remote-support/software)

## Categorías relacionadas

- [Programas para asistencia remota](https://www.capterra.co/directory/30928/remote-support/software)
- [Software de escritorio remoto](https://www.capterra.co/directory/31955/remote-desktop/software)

## Alternativas

1. [Zoho Assist](https://www.capterra.co/software/181775/zoho-assist) — 4.7/5 (1446 reviews)
2. [TeamViewer ONE](https://www.capterra.co/software/122252/teamviewer) — 4.6/5 (11629 reviews)
3. [RemotePC](https://www.capterra.co/software/173304/remotepc) — 4.7/5 (583 reviews)
4. [GoToMyPC](https://www.capterra.co/software/193062/gotomypc) — 4.8/5 (588 reviews)
5. [Supremo Remote Desktop](https://www.capterra.co/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Opiniones

### "Excelente aplicacion" — 5.0/5

> **wilson** | *28 de noviembre de 2024* | Redes informáticas | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Any Desk  es una plataforma  muy util versatil y de facil uso para  conexion remota  a otros dispositivos ya sea  computadores o dispositivos moviles
> 
> **Puntos en contra**: la desventaja que veria   es que si o si debes tener una licencia para  poder brindar un soporte de caldiad, que por su precio auna si vale la pena
> 
> super, facil de usar, muy compacta segura y versatil recomendada

-----

### "My first time with Anydesk" — 5.0/5

> **Chiara** | *23 de mayo de 2026* | Servicios jurídicos | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I was new to this software but once I downloaded it for work reasons I was amazed on how easy it is to use\! And how many things you can do with it\! It is stunning how you can get access to someone else computer, being in control, and look at what they're looking. So easy to setup, takes a few minutes. Plus it's free of use.
> 
> **Puntos en contra**: It's an amazing software but maybe a few issues is that sometimes I found it lagging a bit, could be my WiFi of course but it happens that I have to close and re open the program to let it work properly. It happened just a few times but in case I'll contact the customer support, but for me it works fine by now.
> 
> I think it's an amazing software that has so much potential, I compared it with a few other softwares that do the same and Anydesk it's the best by far.

-----

### "Remote Assistance" — 5.0/5

> **Collins** | *20 de febrero de 2026* | Software informático | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Fast, easy to use, session history, persistence, and cross-platform make it easy to use on Windows and macOS devices.
> 
> **Puntos en contra**: Copy-paste or remote control sometimes isn't as responsive, which can slow down productivity. Switching from the local PC to the remote system can be affected by this.

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### "Good Remote Access Tool for a Personal Use" — 3.0/5

> **Yurii** | *1 de abril de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: - Anydesk is perfect for anyone who needs remote access for a simple task and/or as a back up Remote Access Tool
- It's very easy to setup and use, that even end users without any prior knowledge were able to run it
- Very good for a simple customer support tasks where you need to control user's computer to show them something/install something
- Has a free teer which is always a pro
> 
> **Puntos en contra**: - Main con is that functionality of this app is very limited for enterprise environment - it won't allow you to do tasks that can be done with other RAS
- We had to delete Anydesk from all the systems after a cybersecurity breach in 2024 and only use it as an absolutely last resort
> 
> Overall Anydesk is a good app for a personal use. I wouldn't use it in enterprise environment. Free teer is a huge pro that helps with a lot of simple tasks

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### "Anydesk helpful" — 5.0/5

> **Sim** | *20 de marzo de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: It is very easy to use tool and provides value for the money and remote access is reliable and having good customer support
> 
> **Puntos en contra**: It is not perfect tool for all organizations, it has its bugs and issues, connectivity problems and mobile device issues
> 
> Overall it is tool for small organizations to have remove desktop troubleshooting and provides support to technical team

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## Enlaces

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