--- description: ¿Qué piensan los usuarios de VirtualPBX? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de VirtualPBX gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VirtualPBX - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Soluciones de telefonía](/directory/30084/telephony/software) > [VirtualPBX](/software/149117/business-voip) # VirtualPBX Canonical: https://www.capterra.co/software/149117/business-voip Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co/software/149117/business-voip?page=2) > Ahorra entre 40 % y 80 % en comparación con los sistemas telefónicos empresariales tradicionales. Se ofrece VoIP, analógico, teléfono inteligente, WebRTC, SIP Trunking y opciones de llamada nativas. > > Veredicto: 36 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa VirtualPBX? VirtualPBX sirve a un mercado diverso de pequeñas y medianas empresas. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.7/5** | 36 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: VirtualPBX - **Ubicación**: San Jose, EE. UU. - **Constitución**: 1997 ## Contexto comercial - **Precio inicial**: US$ 9,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: español, inglés - **Países disponibles**: Canadá, Estados Unidos, México, Reino Unido ## Funciones - Acceso móvil - Acciones activadas por evento - Alertas y notificaciones - Archivos de audio y vídeo bidireccionales - Audio/Video Conferencing - Automated Attendant - CRM - Chat de vídeo - Chat en vivo - Chat y mensajería - Colaboración entre varios usuarios - Comunicación multicanal - Conexiones SIP - Conferencias - Controles o permisos de acceso - Creación de informes de llamadas - Creación de informes/análisis - Desvío de llamadas - Disposición de llamadas - Distribución automática de llamadas - Encuestas y comentarios - Enrutamiento de llamadas - Envío masivo de mensajes de texto - Extensiones virtuales - Gestión de colas de espera - Gestión de contactos - Gestión de listas de llamada - Grabación - Grabación de llamadas - Grupos de llamada - Herramientas de colaboración - IVR - Informes personalizables - Marcador automático - Mensaje de voz - Mensajería SMS - Mensajería planificada - PBX - Panel de comunicaciones - Perfiles de llamadas - Registro de llamadas - Respuestas automáticas - Seguimiento de llamadas - Selección de llamadas - Software de softphone - Supervisión de llamadas - Transcripción de llamadas - Transferencia de archivos - Uso compartido de archivos - VoIP … y 8 características más ## Integraciones (en total: 14) - Asana - Clio - Dropbox Business - Freshdesk - Gmail - Google Calendar - Google Sheets - HubSpot CRM - Microsoft Teams - Salesforce Platform - Shopify - Slack - Trello - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Soluciones de telefonía](https://www.capterra.co/directory/30084/telephony/software) ## Categorías relacionadas - [Soluciones de telefonía](https://www.capterra.co/directory/30084/telephony/software) - [Software para envío de SMS](https://www.capterra.co/directory/30842/sms-marketing/software) - [Software para VoIP](https://www.capterra.co/directory/30940/voip/software) - [Software para call center](https://www.capterra.co/directory/30007/call-center/software) - [Software de espacio de trabajo digital](https://www.capterra.co/directory/31536/digital-workplace/software) ## Alternativas 1. [Ringover](https://www.capterra.co/software/169627/ringover) — 4.7/5 (858 reviews) 2. [Nextiva](https://www.capterra.co/software/175788/nextiva) — 4.6/5 (914 reviews) 3. [3CX](https://www.capterra.co/software/158704/3cx) — 4.4/5 (465 reviews) 4. [RingEX](https://www.capterra.co/software/132178/ringcentral-mvp) — 4.2/5 (1200 reviews) 5. [JustCall](https://www.capterra.co/software/157853/justcall) — 4.1/5 (223 reviews) ## Opiniones ### "A simple way to get a professional phone system for your business" — 5.0/5 > **Christopher** | *22 de enero de 2019* | Internet | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: We have been VirtualPBX customers for years. When our small business outgrew something like Google Voice, we needed something that had robust calling features that matched our business model. We also needed something modern, and VirtualPBX hit the right price point for us. We are a web development company of about half a dozen people, who each need their own extension and routing rules, forwarding to their cell phone, and SIP softphone capability since we're frequently on the move. VirtualPBX provides all these "level up" advanced features of a traditional PBX or in-house system, without all the overhead or tech know-how. Their concierge service translated all our requirements into the configuration and setup, trained us, and then we were off and running. > > **Puntos en contra**: The new "Dash" experience is modern and makes mostly intuitive sense, but isn't perfect. But online chat is very responsive to help you get through any issues you have, and it's right there, which I love. Less so with the software, but I wish the SIP licenses weren't an add-on cost. ----- ### "VPBX is Helpful, Affordable, and Responsive" — 5.0/5 > **Amanda** | *23 de octubre de 2025* | Oficina ejecutiva | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It is easy to use and easy to set up. The customer support is extremely prompt and helpful. There have been very few and very short outages. This is helpful so that it doesn't interrupt service to our clients. Our team members are able to use phone, browser, or mobile, and this is extremely helpful. > > **Puntos en contra**: I would love to see a lower cost as our number of active lines fluctuates. I know it is difficult to stay competitive. I would also like the ability to customize the reporting to show outbound calls for each team member without having to pull the data manually. > > Overall, the experience has been good. The IT support is very helpful and goes above and beyond to support us as needed. We have not yet explored the mobile options for message sending, but we will be doing so in 2026. The call management and recording system has been better than expected. ----- ### "Support was not up to todays norms." — 1.0/5 > **Steve** | *25 de enero de 2024* | Propiedad inmobiliaria | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Nothing, could not get help with problems I was having from any department, all were just passing the buck. > > **Puntos en contra**: Support from their onboarding department. > > Wasted about three weeks trying to get my SMS account set up. They have not clue what they were doing and would do nothing to help me. ----- ### "\[sensitive content hidden\] was my guardian angel." — 5.0/5 > **Paul** | *25 de agosto de 2025* | Servicios jurídicos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: That \[sensitive content hidden\] got my line ported \& set up in a few days so I did not suffer any down time for my business. > > **Puntos en contra**: A bit pricey compared to what I had with VOIPO and what was recomended, VOIP.MS but it has worked without a problem so far. > > Excellent\! \[sensitive content hidden\] was personable, stayed on top of getting my number ported and set up, and the system has worked so far. ----- ### "Good Value and Customer Service" — 5.0/5 > **Bill** | *25 de septiembre de 2025* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have been with VirtualPBX for well over a decade and have not had a bad experience. The tech support staff is always responsive and helpful. My business has grown significantly and VirtualPBX has helped me along the way. > > **Puntos en contra**: The user interface (Dash) is a little confusing for people who don't work in telecom/business phone systems, but tech support is helpful and many times, once any changes are made, the system requires little-to-no interaction. > > Overall I am pleased. The service is works well, is fairly easy to administer. The online guides are helpful. I appreciate the chat feature where someone is always available to help. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co/software/149117/business-voip?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/149117/business-voip) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados