---
description: ¿Qué piensan los usuarios de Swept? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Swept gracias a Capterra Colombia.
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title: Swept - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software para empresas de limpieza de alfombras](/directory/31417/carpet-cleaning/software) > [Swept](/software/148615/swept)

# Swept

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> Software de conserjería fiable que ahorra tiempo y dinero a las empresas de limpieza comercial facilitando unas operaciones diarias más fluidas.
> 
> Veredicto: 79 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Swept?

Empresas de conserjería y limpieza comercial que desean retener a sus limpiadores y clientes agilizando la comunicación entre gerentes y empleados.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.3/5** | 79 Opiniones |
| Facilidad de uso | 4.2/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.1/5 | Basado en las opiniones generales |
| Funciones | 3.8/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Swept
- **Ubicación**: Halifax, Canadá
- **Constitución**: 2013

## Contexto comercial

- **Precio inicial**: US$ 30,00
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil)
- **Idiomas admitidos**: español, inglés
- **Países disponibles**: Australia, Canadá, Estados Unidos, México, Nueva Zelanda, Reino Unido

## Funciones

- Acceso móvil
- Base de datos de clientes
- Creación de informes y estadísticas
- Encuestas y comentarios
- For Carpet Cleaners
- GPS
- Gestión de clientes
- Gestión de control de calidad
- Gestión de expediciones
- Gestión de pedidos de trabajo
- Gestión de trabajos
- Gestión de técnicos
- Mensajería SMS
- Planificación de personal
- Programación
- Programación automatizada
- Real-Time Updates
- Seguimiento de tiempo en línea
- Seguimiento del tiempo
- Varias ubicaciones

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Software para empresas de limpieza de alfombras](https://www.capterra.co/directory/31417/carpet-cleaning/software)

## Categorías relacionadas

- [Software para empresas de limpieza de alfombras](https://www.capterra.co/directory/31417/carpet-cleaning/software)
- [Software para empresas de limpieza](https://www.capterra.co/directory/10062/maid-service/software)
- [Software de conserjerías](https://www.capterra.co/directory/31329/janitorial/software)
- [Software de gestión de los Servicios de Campo](https://www.capterra.co/directory/10009/field-service-management/software)
- [Software de asignación de personal](https://www.capterra.co/directory/30059/service-dispatch/software)

## Alternativas

1. [Clean Smarts](https://www.capterra.co/software/199981/clean-smarts) — 4.2/5 (16 reviews)
2. [Jobber](https://www.capterra.co/software/127994/jobber) — 4.6/5 (1435 reviews)
3. [Aspire](https://www.capterra.co/software/161544/aspire) — 4.5/5 (238 reviews)
4. [ZenMaid](https://www.capterra.co/software/133875/zenmaid-software) — 4.7/5 (205 reviews)
5. [Kickserv](https://www.capterra.co/software/122541/kickserv) — 4.4/5 (387 reviews)

## Opiniones

### "Having software issues recently" — 4.0/5

> **Sarah** | *22 de noviembre de 2021* | Servicios para el consumidor | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Love the translation to other languages for my cleaners. I like the clock ins, location info, export payroll report
> 
> **Puntos en contra**: Theres a lot of bugs recently that myself and the team have experienced. Like the cleaners not being able to sign in or out. Myself and a colleague are admins but sometimes I'm not able to view a couple locations that he's ables to view or the other way round.&#10;&#10;I wish you could add pics to locations for who has what keys. Or access info into the building for new cleaners.
> 
> It's great for scheduling the cleaners and managing them but I'm not able to do everything with swept. I manage commercial on swept but I'm forced to use another program for residential with I also don't like due to swepts finite number of locations.

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### "User friendly" — 4.0/5

> **Sara** | *8 de junio de 2020* | Servicios para instalaciones | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Super easy for staff to clock in/out. Great features to be able to message staff assigned to locations.  Time sheets available to staff are very helpful. Security info attached to locations is an ideal tool.  The ability to change the language is nice for messaging.
> 
> **Puntos en contra**: Messaging features should be expanded to be able to message individual staff or groups instead of having to use a location.  Shifts should be able to be designed without having a start time and end. Notifications of staff not clocking in by a certain time at the end of each day should be a function. More reports options would be ideal.  Would be nice to be able to alter job locations in the cleanings reports.
> 
> Swept has been affordable and offered time clock solutions as well as inspection reports.  Customer service is excellent. Lots of help tools available online as well.

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### "Dlp" — 3.0/5

> **Dan** | *19 de noviembre de 2021* | Servicios para instalaciones | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: It is Very easy to use and the type of things it should do are great
> 
> **Puntos en contra**: Geofencing doesn’t always work &#10;Customer service is terrible &#10;Very costly for what I get

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### "I love the app, it truly helps with loss of time and money by tracking employee production." — 5.0/5

> **Steve** | *13 de diciembre de 2021* | Servicios para instalaciones | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: The fact I can see where they are and how long they worked.
> 
> **Puntos en contra**: The messaging has really taken a step back with this last update.  Our employees text when they arrive on site and when they leave, which makes it easy for a manger to look at their phone and know whether or not someone is at their location.  Now you have to log onto the app and check the app for who is working where.  It's several steps that our people shouldn't have to do when they are in the middle of a job.&#10;&#10;It doesn't seem like a tough fix to time stamp EVERY message that is sent...  I helps when people can't log in or out for some reason.  Backup processes...
> 
> It's been really good.

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### "Swept is a great tool\!" — 4.0/5

> **Kevin** | *23 de noviembre de 2021* | Servicios medioambientales | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Our company loves the inspection features, location specific communication, and the mood reports to help our cleaners communicate with supervisors.  These are just a few of the features we like.
> 
> **Puntos en contra**: Unfortunately we have a sad face about a specific mileage report not available (yet, I'm hopeful). When I approve hours have to write down the mileage individually from Time Travel feature.  Gets a bit timely.&#10;And no place to include HR notes tagged to employees.
> 
> We've appreciate all of it being together: time record, inspections, communication, check-lists, training videos and customer service is helpful and professional.

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