¿Qué es WellnessLiving?

WellnessLiving es una solución todo en uno para tu estudio de fitness. Este software ofrece programación de citas, marketing por correo electrónico, creación de informes sólidos, programas de recompensas, registros de progreso del cliente, gestión de la reputación, procesamiento de comerciantes y nómina, entre otras características. No hay costosas tarifas de complementos para integrar tu agenda en tu sitio, generar reseñas, enviar notificaciones por correo electrónico/mensaje SMS, utilizar un programa de recompensas o automatizar el marketing. WellnessLiving fue diseñado por y para los clientes.

¿Quién usa WellnessLiving?

WellnessLiving es asequible, confiable y versátil. Tiene todas las funciones sin necesidad de complementos, lo que reduce costos y ahorra tiempo. Su interfaz intuitiva es altamente visual y fácil de usar.

¿Dónde se puede implementar WellnessLiving?

Basado en la nube
Entorno local

Sobre el proveedor

  • WellnessLiving Systems
  • Ubicado en Richmond Hill, Canadá
  • Fundada en 2012

Asistencia de WellnessLiving

  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Australia, Canadá, Estados Unidos, Reino Unido

Idiomas

inglés

Sobre el proveedor

  • WellnessLiving Systems
  • Ubicado en Richmond Hill, Canadá
  • Fundada en 2012

Asistencia de WellnessLiving

  • Asistencia telefónica
  • Asistencia 24/7
  • Chat

Países disponibles

Australia, Canadá, Estados Unidos, Reino Unido

Idiomas

inglés

Imágenes y vídeos de WellnessLiving

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Vídeo de WellnessLiving
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Comparar el precio de WellnessLiving con productos similares

WellnessLiving

WellnessLiving

US$ 59,00/mes
Versión gratuita
Prueba gratis
US$ 139,00/mes
Versión gratuita
Prueba gratis
US$ 121,00/mes
Versión gratuita
Prueba gratis
US$ 25,00/mes
Versión gratuita
Prueba gratis

Funciones de WellnessLiving

  • Acceso móvil
  • Actualizaciones en tiempo real
  • Alertas y notificaciones
  • Aplicación móvil
  • Asistencia al cliente
  • Automatización de marketing
  • Base de datos de clientes
  • Base de datos de contactos
  • Base de datos de miembros
  • Biblioteca de ejercicios
  • CRM
  • Citas recurrentes
  • Clasificación de cinturones
  • Comunicación bidireccional
  • Comunicación con miembros
  • Confirmación y recordatorios
  • Conforme con HIPAA
  • Creación de informes y estadísticas
  • Creación de informes/análisis
  • Creación de marca personalizable
  • Directorio de miembros
  • Evaluación de condición física
  • Facturación
  • Formularios personalizables
  • Gestión de aplicaciones
  • Gestión de asistencia
  • Gestión de citas
  • Gestión de clases
  • Gestión de clientes
  • Gestión de clínicas
  • Gestión de contratos o licencias
  • Gestión de cotizaciones
  • Gestión de docentes y personal escolar
  • Gestión de empleados
  • Gestión de equipo
  • Gestión de estudiantes
  • Gestión de eventos
  • Gestión de inventarios
  • Gestión de la comunicación
  • Gestión de la disponibilidad
  • Gestión de membresías
  • Gestión de nóminas
  • Gestión de pedidos
  • Gestión de personal
  • Gestión de proveedores
  • Gestión de reservas
  • Gestión de tareas
  • Gestión de tarjetas de regalo
  • Gestión de visitantes
  • Gestión financiera
  • Herramientas de colaboración
  • Inscripción en línea
  • Integraciones de terceros
  • Integración de páginas web
  • Integración de redes sociales
  • Marketing por correo electrónico
  • Métricas de rendimiento
  • Notas SOAP
  • Notas de reserva
  • Notas sobre la evolución
  • Pagos electrónicos
  • Pagos en línea
  • Panel de actividades
  • Para artes marciales
  • Para centros de belleza y balnearios
  • Para estudios de danza
  • Para estudios de yoga o pilates
  • Perfiles de clientes
  • Plan de entrenamiento
  • Planificación de personal
  • Portal de autoservicio
  • Portal de clientes
  • Portal de miembros
  • Portal de padres y estudiantes
  • Procesamiento de pagos
  • Procesamiento de tarjetas de débito/crédito
  • Programación
  • Programación a tiempo real
  • Programación automatizada
  • Programación de citas
  • Programación de cursos
  • Programación de grupos
  • Punto de venta (POS)
  • Recordatorios
  • Recordatorios de llamadas
  • Recordatorios por correo electrónico
  • Recordatorios vía SMS
  • Renovación de inscripciones
  • Reprogramación
  • Reserva en línea
  • Reservas de grupo
  • Seguimiento de la asistencia
  • Seguimiento horas/gastos
  • Sincronización de calendario
  • Sistema de calendarios o recordatorios
  • Tipos de miembros
  • Varias ubicaciones

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Solución basada en la web para ayudar a los terapeutas de masaje profesionales y los terapeutas corporales a simplificar la programación, el marketing y las funciones comerciales en línea.

Opinones de WellnessLiving

Evaluación media

En general
4,4
Facilidad de uso
4,3
Atención al cliente
4,4
Funcionalidades
4,3
Relación calidad-precio
4,3

Opiniones por tamaño de empresa (empleados)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Encontrar opiniones por puntuación

5
71%
4
14%
3
5%
2
3%
1
7%
Lucie
Pilates Studio Owner
Usuario de Linkedin verificado
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

So Glad I Made the Switch

5,0 hace 2 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Harshita
Harshita
Content Writer en India
Usuario de Linkedin verificado
Redacción y edición, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

With WellnessLiving, any goal is possible.

5,0 hace 4 semanas Nuevo

Comentarios: There is no doubt that you will be happy with the results if you try it out.

Puntos a favor:

Every company that lacks a technological edge needs the right resources and tools to be successful, and WellnessLiving has provided them to us. As part of our company's expansion, WellnessLiving can be an invaluable resource as we begin to expand our behavioral care service. With it, managing clients and optimizing workflows are a breeze! Thanks to its cutting-edge tools, our business has grown, our relationship with customers is improving, and so is our customer satisfaction!

Contras:

In my experience, WellnessLiving does not have any shortcomings. It's an awesome user experience. I am content with WellnessLiving's scheduling and management capabilities, and it works seamlessly. WellnessLiving has been a big hit as expected.

Respuesta de WellnessLiving Systems

hace 2 semanas

Hey Harshita, We really appreciate it! There's a lot that goes into developing a robust business management platform but the key is in tying all those different aspects together in an easy-to-use interface. Not only do we want to give you amazing tools to help run your operations but we also want to make it so you can harness all that it has to offer, and without having to spend countless hours studying the system or troubleshooting with tech support. We're ecstatic to hear that you've found success using WellnessLiving and we're always looking for ways to continue improving and refining our platform based on customer feedback. If you have a few minutes, please see our Community Forum and let us know if there are any new features or changes you'd like to see made! I've added the link below. Thank you for choosing WellnessLiving! (Brian S. Customer Advocate) Link: community.wellnessliving.com

Bob
Owner en EE. UU.
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Elevate Review

5,0 hace 3 semanas Nuevo

Comentarios: Overall I love the company and love what WL is doing. I feel like it's a small business that grew up a bit too fast and is having to adapt to the volume.

Puntos a favor:

I like the flexibility of the software. To make it work for many different types of business. Ease of use. I don't run into too many problems with customers having an issue with the product which speaks for itself..

Contras:

I'm concerned with the testing cycle before rolling out updates. There seems to be too many critical business disruptions after rolling out updates. I'm not crazy about the reporting. I came from Mindbody and the reporting is like night and day. I don't find too many reports that really help me manage my business in WL. It takes me way too long just to run a KPI report. When I came on the sales person told me that WL would never charge for add ons like Mind Body kept doing which is why most people started migrating. But now I do see that WL is following in the footsteps and constantly adding more additional costs for everything. Not a fan. That being said I also don't think that the voting process for updates is working well. I see updates to things that weren't voted on and things heavily voted on for years never get implemented.

Respuesta de WellnessLiving Systems

la semana pasada

Hey Bob, Thanks for the great review! We support thousands of businesses in so many different industries and our job is to make sure that your software is consistently easy for you and your clients to use. We're sorry to hear about some of the issues you've encountered lately. Unfortunately the last update release wasn't as smooth as we'd like and we're taking important measures to ensure the disruption doesn't occur again. Please also know that we are going full throttle to build feature requests coming from users such as yourself. Over these past few years alone we've added literally hundreds of individual features and enhancements, almost entirely coming from the customer request system with big examples such as Power Search, Message Center, auto-updating Client Groups among many, many others. We're continuing to move as fast as we can to build the amazing solutions being requested and I think you'll love to see what's in our coming updates! Steven H. (Customer Advocate)

Juan Carlos
Owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Alternativas consideradas:

Do not use this software

1,0 hace 2 meses Nuevo

Comentarios: Do not use Wellness Living for your gym or training studio. Their sales team will tell you they can do anything you ask for, but they actually have no idea if they can do it. In the first meeting we had with them, they assured us they could do everything my studio needs... So they can sign you do a year contract. Once we signed the contract, Daniel(our onboarding person) was not able to do many of the things we needed for our company. He also was not available for appointments many times(he was on vacation I believe). Meanwhile, we are paying for their monthly service. After 6 months of still not being able to actually go live with Wellness Living's service, we complained to Matt. We told him wellness living was supposed to make our business easier and smoother, when in fact it made operations more time consuming and difficult. We asked for a refund since they were not able to do what they promised. They then again gave us more run around, and even said they were going to take our issues to their technology officers and make adjustments so their software fit our needs. What a joke! I have since cancelled payment to this company and got a refund from American Express(mainly because wellness living had never been able to get us live, even after 6 months).
To summarize, DO NOT USE THIS SOFTWARE. They will promise you everything, but they won't do anything but take your money.

Puntos a favor:

Their were no pros. It doesn't work. You will pay for a product that doesn't work

Respuesta de WellnessLiving Systems

el mes pasado

Hey Juan Carlos, We're really sorry to hear about your experience. Here at WellnessLiving we have a mission of providing the very best business management solution combining affordable, easy-to-use software with knockout features and the very best in customer support. We are not satisfied unless you're completely happy with your experience and we are appalled at the issues you've described. We have searched our records and unfortunately we have no record of any account under this name or with the issues described, but I want to reiterate that we take this sort of complaint very seriously and I will personally do everything in my power to make this right. Please contact me by email at [email protected] or by phone on 1-888-668-7728 whenever there's a good time for you this week. It's very important to me that we get to the bottom of this and I will personally see to it that it's fixed. Steven H. (Customer Advocate)

Richard
Owner en EE. UU.
Deportes, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Growing Pains, but Excellent for Management of Traditional Martial Arts Schools

5,0 hace 4 meses

Comentarios: Today, we contacted TS because we were trying to determine how to view a hold we had placed on a student's membership. Tech Advisor [SENSITIVE CONTENT] quickly showed us how to do so. Then, unprompted, she showed us how to view past payments from the same page. So, we got a bonus benefit from one support call! Thereafter, another question occurred to us, and we asked [SENSITIVE CONTENT] to show us how to generate a report that would show us members who have two or more enrollments. After researching the issue, [SENSITIVE CONTENT] was able to answer this final question. My overall impression of [SENSITIVE CONTENT] assistance is that she is extremely knowledgeable about the software, emphasizes its strengths, and is most personable. For example, during our call she said: "let me show you something really cool about Wellness Living: Power Searches..." [SENSITIVE CONTENT], then, explained the many benefits of Power Searches. This excellent guidance and enthusiasm is refreshing and much appreciated. Kudos to [SENSITIVE CONTENT]

Puntos a favor:

We have been with Wellness Living for more than 2 years and have been satisfied with the platform for its stability, features and Tech Support, which was superb as they would pick up our calls right away and provide excellent guidance. Their TS staff is highly intelligent, well-trained, professional and polite.

Contras:

However, in recent months, TS has been over-burdened because they are normally unavailable when we call, which slows down our work flow. If this trend continues, we might have to look for a new management platform. This is not a reflection on the TS staff. Rather, it is likely a function of Wellness Living's growing popularity.

Respuesta de WellnessLiving Systems

hace 4 meses

Hey Richard, Thanks for sharing your amazing review. At the onset of COVID we saw the writing on the wall and we made a strong push to add live streaming, on-demand video, and many other features to make it extremely simple to run your martial arts school online (in many cases it actually helped our customers add new revenue streams onto their business!). As a company, we strive to achieve an edge by delivering far better support for your business compared to many of our larger competitors, and at an extremely affordable price too. It's also why we set the bar so high for our technical support staff: We want to help you grow your business with the confidence of a software expert at your side and for you to end every call having learned something new. We apologize for the recent delays in response times, we are growing our support staff exponentially and we're also working hard to train them thoroughly to Galia's level! ;) Sarah M. (Customer Advocate)

Victoria
Studio Owner en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Love Wellness!

5,0 el mes pasado Nuevo

Comentarios: I'm not a techy person, and I don't have a massive team behind me but Wellness Living makes it possible to keep up with the big dogs.

Puntos a favor:

Love that the software is easy to navigate, the help bar is actually helpful, customer support is available when you need it, they are friendly, efficient and always looking for ways to improve. So many awesome resources!

Contras:

Before I met with a business advisor, I felt like there were so many tools I just didn't know I had or how to use them.

Respuesta de WellnessLiving Systems

el mes pasado

Thanks for the amazing review Victoria! We believe in the power of positive reinforcement and when we focus on your success as a business, it helps us succeed too. Continuous learning and improvement is a never-ending process that allows us to build our software into a more robust product with every update and we've only been able to do it with the help of amazing customers such as yourself. It's easy to get lost in the specifics of individual features, but the overarching goal for us has always been to make business management software easier to use. That tends to make things more efficient, it eliminates headaches and it gives you more of your time back every day to focus on doing what you love and running your business. We're looking forward to much more continued growth, together! Natasha B. (Customer Advocate)