--- description: ¿Qué piensan los usuarios de LANtelligence? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de LANtelligence gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: LANtelligence - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para call center](/directory/30007/call-center/software) > [LANtelligence](/software/142601/lantelligence) # LANtelligence Canonical: https://www.capterra.co/software/142601/lantelligence Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/142601/lantelligence?page=2) > Software de centro de atención telefónica totalmente funcional que ofrece servicios basados en telefonía y en la nube. > > Veredicto: 12 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 12 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 3.8/5 | Basado en las opiniones generales | | Relación calidad-precio | 3.6/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: LANtelligence ## Contexto comercial - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Creación de informes/análisis - Gestión de centros de atención telefónica - Gestión de colas de espera - IVR - VoIP ## Categoría - [Software para call center](https://www.capterra.co/directory/30007/call-center/software) ## Categorías relacionadas - [Software para call center](https://www.capterra.co/directory/30007/call-center/software) - [Soluciones de telefonía](https://www.capterra.co/directory/30084/telephony/software) ## Alternativas 1. [Ringover](https://www.capterra.co/software/169627/ringover) — 4.7/5 (858 reviews) 2. [Convoso](https://www.capterra.co/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 3. [DialedIn CCaaS](https://www.capterra.co/software/29589/callcenternow) — 4.8/5 (314 reviews) 4. [Nextiva](https://www.capterra.co/software/175788/nextiva) — 4.6/5 (914 reviews) 5. [LiveAgent](https://www.capterra.co/software/102188/liveagent) — 4.7/5 (1753 reviews) ## Opiniones ### "Good for Medium Sized Organziations" — 5.0/5 > **Chad** | *20 de septiembre de 2019* | Administración gubernamental | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The Mitel Connection software makes the phone experience excellent. It is easy to look up numbers in the directory and set favorites. > > **Puntos en contra**: Setting up the Events features with Exchange has presented some challenges. Otherwise, this product has been very good for us. > > Great experience with Mitel. Would recommend it for similar-sized organizations. ----- ### "Why We Moved Away from Mitel" — 4.0/5 > **Bryan** | *4 de agosto de 2020* | Servicios para instalaciones | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: Mitel is very stable for your basic VoIP needs. They can provide the equipment or it can be integrated into your virtual environment. > > **Puntos en contra**: It is very expensive to maintain. A third party vendor licensed with Mitel must be used to support it. Just because I purchased a user license, I am not able to contact their support. The Mitel support will only talk to a licensed vendor. This is one of the reasons for increased support expenses. > > My overall experience with Mitel is not good. I had many many other software to complete my system needs. Mitel only supported the phone calls. I had another server for remote phones, another for voice mail, another for FAX, another for recorded lines... need I go on? Hence, why I moved to a cloud solution with every need met. ----- ### "Mitel Not your best phone software" — 3.0/5 > **Patricia** | *6 de junio de 2019* | Juegos de azar y casinos | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: it was easy to use very simple platform. there was nothing difficult that even an beginner at taking phone calls couldnt figure out. you push the phone icon for accepting a call and the red phone icon for hanging up. there was a drop down menu for taking breaks and lunch and meetings . > > **Puntos en contra**: constant outages and bad support. My boss was constantly sometimes every day talking to support for sometimes more thsn an hour trying to figure out wehat the issue was. sometimes days before he could find a solution to get aour phones up and running. sometimes there was no resolutution . we had to hope for the best on getting phone calls. im not exaggerating. > > i used mitel software while working for a call center sightline payments. aside from the constant outages sometimes for more than 2 hours and sometimes first thing in the morning when customers are calling, there was no phones working. this was a constant battle over the course of 1 year while i was there working. ----- ### "Mitel Connect" — 4.0/5 > **Ashley** | *14 de septiembre de 2020* | Contabilidad | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that I can connect to my co-workers immediately - not only by instant messaging but also phone. I also like that I can forward my work phone to my cell phone. > > **Puntos en contra**: I really don't have any complaints. I wish it wouldn't allow someone to send you a message when you are on do not disturb because the notifications do not pop up when you go back to available. > > Great - recommend to any business with 10 or more people. ----- ### "Daily Shoretel/Mitel User for almost 2 years" — 4.0/5 > **Steven** | *18 de noviembre de 2019* | Empleo y contratación | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Shoretel/Mitel integrated with our Customer Relationship Management (CRM) software and allowed up to use click to dial functionality. I make over 6,500 phone calls annually so this is important from a time management perspective. > > **Puntos en contra**: We experienced some technical glitches with both outbound and inbound calling. Again we make heavy call volume so our usage would definitely find the limits of the system. To be fair these glitches were not anything that would shut us down for hours or days but still an issue. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/142601/lantelligence?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/142601/lantelligence) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados