--- description: ¿Qué piensan los usuarios de Pawfinity? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Pawfinity gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pawfinity - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para cuidadores de mascotas](/directory/30845/pet-grooming/software) > [Pawfinity](/software/142461/pawfinity) # Pawfinity Canonical: https://www.capterra.co/software/142461/pawfinity Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co/software/142461/pawfinity?page=2) > Un líder en seguridad. Únete y ve por qué más profesionales de las mascotas recomiendan Pawfinity. Prueba, configuración y asistencia gratis. > > Veredicto: 107 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Pawfinity? Peluqueros de mascotas, peluqueros de mascotas móviles, perreras, instalaciones de alojamiento, cuidadores de mascotas, guarderías para perros y más. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 107 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Pawfinity - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: US$ 50,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Canadá, Estados Unidos, Irlanda, Nueva Zelanda, Puerto Rico, Reino Unido ## Funciones - Acceso móvil - Alertas y notificaciones - Base de datos de clientes - Catálogo de servicios - Citas recurrentes - Confirmations/Reminders - Facturación - Facturación recurrente y suscripciones - Gestión de calendarios - Gestión de citas - Gestión de clientes - Gestión de empleados - Gestión de inventarios - Gestión de personal - Gestión de reservas - Mensajería SMS - Portal de clientes - Portal de clientes - Procesamiento de tarjetas de crédito - Programación - Recordatorios - Reserva en línea - Seguimiento del cumpleaños de la mascota ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software para cuidadores de mascotas](https://www.capterra.co/directory/30845/pet-grooming/software) ## Categorías relacionadas - [Software para cuidadores de mascotas](https://www.capterra.co/directory/30845/pet-grooming/software) - [Software para cuidado de mascotas](https://www.capterra.co/directory/30574/kennel/software) - [Software para residencia de mascotas](https://www.capterra.co/directory/30924/pet-sitting/software) ## Alternativas 1. [Paw Partner](https://www.capterra.co/software/203713/paw-partner) — 4.9/5 (59 reviews) 2. [Gingr](https://www.capterra.co/software/136469/gingr) — 4.5/5 (214 reviews) 3. [Kennel Connection](https://www.capterra.co/software/102808/kennel-connection) — 4.4/5 (79 reviews) 4. [Goose](https://www.capterra.co/software/1065648/goose) — 4.7/5 (13 reviews) 5. [Easy Busy Pets](https://www.capterra.co/software/177791/happygomobile) — 4.6/5 (40 reviews) ## Opiniones ### "Makes my job easier\!\!" — 5.0/5 > **Jenny** | *25 de mayo de 2022* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The support team is always ready to answer any and all questions I have about the software (I'm not great with new systems). Pawfinity is so so user friendly and the video tutorials are so simple and short and easy to watch. Also the detail of the client profiles is enormously helpful\!\! > > **Puntos en contra**: The only issues I've run into with Pawfinity have been looking into how to connect a card reader service, but I'm sure a quick support request will clear that up for me. ----- ### "Dont buy" — 5.0/5 > **Amber** | *3 de agosto de 2023* | Contabilidad | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: I liked that I could set it myself. I liked the way it looked. I liked that your could add photos for each service > > **Puntos en contra**: over booked me all the time. clients would get locked out, to many steps to making an appointment. Cost 50 dollars a month and still had to pay for text credits on top of it. > > lost a lot of bossiness because thought it wasn't user friendly for them. to many streps. wont be doing that again. Will be looking for a system that doesn't have monthly fee every month. ----- ### "Avoid like the plague" — 1.0/5 > **Samantha** | *15 de julio de 2020* | Veterinaria | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: I cannot think of a feature this software endeavoured to provide that I liked at all. The ones that stand out to me most were particularly unreliable. > > **Puntos en contra**: The exceptionally poor customer service provided by the "support team". After weeks of correspondence regarding missing invoices and incorrect client finances, we had to leave Pawfinity. Each error in the Pawfinity software was dismissed as a "misuse" of the software by the user. One particularly shocking example of this was that we had a number of invoices in the system become both outstanding and paid, leaving the client with an overdue balance and no way of recording payment in the system. Each encounter we had with any member of the Pawfinity team left us frustrated and disappointed in their inability to accept responsibility for any issues we found across the system. > > Absolutely horrible, and an absolute waste of staff hours. ----- ### "Pawfinity is the best software on the market\!" — 5.0/5 > **Brooke** | *16 de febrero de 2024* | Veterinaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Pawfinity is wonderful\!\! This software is all inclusive and you really don't need anything else to run your business (other than maybe a business phone number that you can take calls on) I am a mobile groomer, and scheduling is a breeze. Especially booking for certain areas on specific days. You can add notes in for every appt and put in grooming flags if needed, as well as duration of appointment. Their support is fantastic and quick to respond with any help you need. It comes with your own website that's fast and simple, and it's so easy to get all the clients information with a quick appt. They get a link and fill out your intake form, so it's a lot faster than taking down all the info over the phone. Plus sends texts for reminders, emailed receipts, links to leave a review, etc. You can get a free 7 day trial too. I will say that it takes some time to get set up, but once everything is in the system, it's very user friendly. We absolutely love pawfinity\! If you are a new business, check out their scholarship program too\! They offer a discount for the first 6 months and that was greatly appreciated\! They offer a pretty good bang for your buck as you get a website, great CRM, reminder texts and messaging to clients, technical support, and more. You can't go wrong with Pawfinity\! > > **Puntos en contra**: Setting everything up took some time. It was a little confusing at first to set up the online booking with the rules and groups, etc. But a little help from support helped tremendously\! They also had the training videos which were essential. After i got everytging set up, everything else was very user friendly\! Just the initial learning of the software was a little time consuming. > > Pawfinity has been great\! I love to recommend it to anyone I can. ----- ### "Easy Transition, Saves Time, Reliable, Worth Every Penny" — 5.0/5 > **Aimee** | *27 de febrero de 2024* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Ease of creating appointments and client profiles. Reports are helpful with sales, margins, tracking inventory and payroll. Training videos are quick and to the point. Tech support is attentive, responds promptly. Flags and check boxes save a lot of time. Profile setups reduce clicks and opening new windows. Much more streamline easier to use than other software I have used that was made specifically for my industry. > > **Puntos en contra**: A couple little quirks such as how the employee schedule is setup. This is defiantly not something that truly bothers me. There's easy work arounds. > > I was apprehensive about switching software companies from "X" software to Pawfinity or even other software companines I trialed over a 2 year period. I put a lot of time into researching the perfect software for the business without there being too many unnecessary features, within our budget and ease of transferring data. I am beyond happy I chose this software company. The automated reminders, ease of use and training features, client portals and online booking will be going live soon. This software has saved us so much time and makes prebooking much easier. Checking out is a breeze. Anyone can use it\! It's not difficult or overwhelming to use. The best part is when you first get started are the training videos you can watch as many times as needed when you need them. I was that new customer with 1 million questions and certainly made some mistakes. Tech support was there to help every step of the way through chat and training sessions. \[sensitive content hidden\]had his hands full dealing with issues from my previous software company. The way they sent the data or encrypted the information made the data transfer more involved than necessary. \[sensitive content hidden\]worked tirelessly to get me up and running in record time so it would not affect my clients and scheduling. Clients are extremely happy with the reminders, appointments and client profiles are not disappearing as they were with our old software. I was on the verge of going back to paper and pen after the major issues with our previous software. \[sensitive content hidden\]reassured me switching to this was the best decision. They were right\! ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co/software/142461/pawfinity?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/142461/pawfinity) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados