--- description: ¿Qué piensan los usuarios de eZee Reservation? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de eZee Reservation gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eZee Reservation - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de reservas](/directory/20032/reservations/software) > [eZee Reservation](/software/141726/ezee-reservation) # eZee Reservation Canonical: https://www.capterra.co/software/141726/ezee-reservation Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co/software/141726/ezee-reservation?page=2) > Software de uso general para hoteles que se puede utilizar como software de mantenimiento de hoteles, software de reservas, etc. > > Veredicto: 120 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa eZee Reservation? eZee Products funciona en más de 130 países de todo el mundo y brinda asistencia en más de 10 idiomas. Envía tu consulta para obtener referencias en tu región. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.5/5** | 120 Opiniones | | Facilidad de uso | 4.5/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Yanolja Cloud Solution - **Ubicación**: Gujarat, India - **Constitución**: 2005 ## Contexto comercial - **Precio inicial**: US$ 29,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Linux (desktop), Windows (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, búlgaro, catalán, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, estonio, euskera, finés, francés, gallego, griego, hebreo, hindi, húngaro, indonesio, inglés, irlandés, islandés, italiano, japonés, kazajo, letón, lituano, malayo, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita, árabe - **Países disponibles**: Alemania, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice, Benín, Bermudas, Bolivia, Botsuana y 158 más ## Funciones - Asistencia al cliente - CRM - Gestión de calendarios - Gestión de reservas - Notas de reserva - Procesamiento de pagos - Reserva en línea - Reservas de grupo ## Integraciones (en total: 4) - Google Analytics 360 - Meta for Business - PayPal - authorize.net ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Sistemas de reservas](https://www.capterra.co/directory/20032/reservations/software) ## Alternativas 1. [Hostaway](https://www.capterra.co/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Eventbrite](https://www.capterra.co/software/114949/eventbrite) — 4.6/5 (5748 reviews) 3. [Booqable](https://www.capterra.co/software/138689/booqable) — 4.8/5 (1126 reviews) 4. [Lodgify](https://www.capterra.co/software/131924/lodgify) — 4.5/5 (1282 reviews) 5. [OpenTable](https://www.capterra.co/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) ## Opiniones ### "A holisitc application covers everything needed for a small to very big hotel." — 5.0/5 > **Issouf** | *13 de mayo de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I have been user of Ultimate version. one of the application is The software provided by this company is very easy to use and it has many functionality. I like the functionality of house keeping and many reports for effective day to day management. The service provided by Cloud Developer is worth noting. He provided 24/7 365 days excellent service from the date we were in contact with him. He helped us to quickly go live with minimum down time. Always available when needed over phone, email, online web-chat and also on whatsapp. very impressive and satisfied as a ezee customer. > > **Puntos en contra**: In the Stayview, when i hover on a reservations, i would be nice to see the reservation details instead of clicking on it to see. > > Consolidation all channels from where we were getting business. Adopting new technology there by getting more business / occupancy ratio increased. ----- ### "Review" — 5.0/5 > **Ntewak** | *29 de noviembre de 2022* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The fact that it is cloud based and the ease of use > > **Puntos en contra**: Integrations - Getting other softwares to be integrated to it. Payment in other currencies.Paying for the software was not easy too. > > Hotel Mgt ----- ### "Bad support, overcharged in billing, wrong bills" — 1.0/5 > **Pareen** | *9 de marzo de 2019* | Hostelería | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: The software is decent. There are tons of bugs but the support team solves them over a few days most of the times. > > **Puntos en contra**: Billing and payments is their biggest problem. They have been trying to overcharge us. They tried to bill us for the bookings that were void in January 2019. After our email, they changed the bill amount. Now in March 2019, they have again re-issued an invoice based on our bookings that were No Shows or Cancelled. Support hasn't responded on our queries for 4 days now but we keep getting "reminders" to pay up. This never happened with us before but I think this is their latest way to make money. Some invoices have a 30 days due date, some have 15 days due date. These things just change as per their whims and fancies. They send invoices without the company's legal entity name. They change the legal entity name without any verification of whom they have signed the contract with. Billing should be in the name of the legal entity that they have the contract with. But just email their team and they will raise a bill for Disney if someone told them so. Staff (account manager and billing team) changes every few months. The new person doesn't know anything that happened with previous team. They say 24x7 support but it is not. Only call center employees with limited understanding of their own product are available at night or on weekends. They cannot solve any bugs, just raise tickets and wait. > > Worst experience ever with any software company. The software is really buggy but their team was good and supportive about 3 years ago when we used their software at our first hostel. But last one year has been bad because they have been consistently trying to overcharge us. ----- ### "Love the software" — 5.0/5 > **Nikhil** | *7 de febrero de 2025* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The reservation process is very easy and it’s really well organised layout > > **Puntos en contra**: To Be honest, there is nothing that I can think about to dislike or any negative scenario that I can write > > It is very easy, convenient and productive way, the constructed and it is very enjoyable while working with reservation process ----- ### "Review of Ezee Reservation" — 5.0/5 > **Manjunath** | *20 de junio de 2024* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Flexibility in changing from one website to another, Correctness of rates and availability inventory being forwarded and no over bookings. > > **Puntos en contra**: nothing much to complain, we are happy with the product ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co/software/141726/ezee-reservation?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/141726/ezee-reservation) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados