--- description: ¿Qué piensan los usuarios de CharityEngine? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de CharityEngine gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CharityEngine - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de recaudación de fondos](/directory/20047/fundraising/software) > [CharityEngine](/software/140745/charityengine) # CharityEngine Canonical: https://www.capterra.co/software/140745/charityengine Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co/software/140745/charityengine?page=2) > El CRM y software de recaudación de fondos todo en uno CharityEngine está diseñado para organizaciones benéficas y entidades sin ánimo de lucro de todos los tamaños. > > Veredicto: 32 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa CharityEngine? Pequeñas y medianas organizaciones sin ánimo de lucro y empresas que buscan herramientas de recaudación de fondos totalmente integradas y un software de gestión de donantes en tiempo real para ampliar su misión e impulsar la retención de donantes. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 32 Opiniones | | Facilidad de uso | 3.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.1/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CharityEngine - **Ubicación**: Tysons, EE. UU. - **Constitución**: 1999 ## Contexto comercial - **Precio inicial**: US$ 550,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Alertas y notificaciones - Base de datos de miembros - CRM - Comentarios/notas - Contabilidad - Creación de informes y estadísticas - Creación de informes/análisis - Donaciones en línea - Donaciones por móvil - Donación recurrente - Gestión de antiguos alumnos - Gestión de campañas - Gestión de clientes potenciales - Gestión de compromisos de donación - Gestión de contactos - Gestión de donantes - Gestión de eventos - Gestión de formularios - Gestión de inscripción - Gestión de la comunicación - Gestión de la recaudación de fondos - Gestión de membresías - Gestión de recibos - Gestión de subvenciones - Gestión de tareas - Gestión de voluntariado - Gestión del pipeline de ventas - Informes personalizables - Integración de redes sociales - Marketing por correo electrónico - Panel de actividades - Procesamiento de pagos - Programación de citas - Seguimiento de interacciones - Third-Party Integrations ## Integraciones (en total: 29) - 250ok - Aegis - Blackbaud Luminate Online - Blackbaud Raiser's Edge NXT - Bonterra DonorDrive - FCRM Insurance - FedEx Ship Manager - Google Analytics 360 - Google Forms - Google Maps - Meta for Business - Microsoft Excel - Microsoft Outlook - Microsoft Power BI - MotionSoft … y 14 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de recaudación de fondos](https://www.capterra.co/directory/20047/fundraising/software) ## Categorías relacionadas - [Software de recaudación de fondos](https://www.capterra.co/directory/20047/fundraising/software) - [Programas de gestión de donaciones](https://www.capterra.co/directory/30548/donation-management/software) - [Software para asociaciones sin ánimo de lucro](https://www.capterra.co/directory/30805/nonprofit/software) - [Software CRM para ONGs](https://www.capterra.co/directory/31515/nonprofit-crm/software) - [Software de seguimiento comercial](https://www.capterra.co/directory/32744/sales-tracking/software) ## Alternativas 1. [Givebutter](https://www.capterra.co/software/172048/givebutter) — 4.8/5 (871 reviews) 2. [DonorPerfect](https://www.capterra.co/software/2698/donorperfect-fundraising-software) — 4.5/5 (1387 reviews) 3. [Donorbox](https://www.capterra.co/software/156860/donorbox) — 4.8/5 (625 reviews) 4. [Neon CRM](https://www.capterra.co/software/102088/neoncrm) — 4.3/5 (613 reviews) 5. [Bonterra Network for Good](https://www.capterra.co/software/111128/bonterra-guided-fundraising) — 4.6/5 (936 reviews) ## Opiniones ### "New client to Charity Engine" — 5.0/5 > **Kristine** | *20 de marzo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Charity Engine is a good CRM that keeps all information about our constituents in one place. We are able to track and tag donations for ease of reporting. Our management team has found the system easy to navigate and find answers to most of their questions without needing another staff member to get the answer for them. The sales and support team have been responsive to all questions and concerns that I have voiced and have helped to get to an answer to everything. > > **Puntos en contra**: Still early in learning all the features of the system. The help center has come in very handy with the learning process. > > Overall experience has been good. Our account manager is good at responding and does check in to make sure everything is going well for us. ----- ### "Flawless transition and great price for a great product\!" — 5.0/5 > **Chase** | *13 de marzo de 2026* | Instituciones religiosas | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: From the beginning, the competency, efficiency, kindness and support from Charity Engine has been amazing. The price point has saved us so much from our previous company. The weekly meetings during our onboarding were always helpful and succinct. The entire team was great and our team is now proficient in all we do with Charity Engine because of our training. > > **Puntos en contra**: Truly, I cannot think of a con. The experience has been ideal in every way. We knew in advance there would be a learning curve but the Charity Engine staff walked us through so much more than I anticipated and made it easier than I could have imagined. > > 100/100\! 5 stars out of 5 stars. The worst part of our experience was having to say goodbye to the team that helped us transition. They were amazing from start to finish\! Our new team of support is also amazing but I wish we could have kept in touch with all of them\! ----- ### "Design seems tailored more to mass mailers than high dollar cultivators" — 3.0/5 > **Margie** | *23 de julio de 2020* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Query capability. Online forms. Payment processing. > > **Puntos en contra**: We can't use for generating acknowledgement letters because they won't format correctly. We didn't use initially for email communication, but they have improved that feature. It is very clunky to add or update individual records, requiring user to go in and out of many screens and remember to flag things, such as address is preferred, and remember to click a save button. Far too many steps. It doesn't help with grant management. Event management also is not good. It is difficult and time consuming to record activities (meetings, phone calls) that you have had with your donors, and then they are not exportable on reports. > > I was brought in to the organization after they had spent 9 months trying to transition to Charity Engine. I found that the data transfer from our old system was not done correctly and it took a lot of time to get that sorted out. It isn't intuitive, and is over complicated. It is hard to find what you are looking for in the navigation. ----- ### "Charity Engine, donor retention and constant improvements and new features." — 5.0/5 > **Jennifer** | *21 de marzo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: I like that we have everything we need in one CRM. It has easy to use out of the box reports, or you can use queries to deep dive to find information and data that you need. Donor Management is much easier in CE than our previous CRM, our recurring sustainers just run in the background, and with the built in Credit Card updater, we have a much higher donor retention than with our previous CRM. This feature alone is saving us money by helping us retain donors. > > **Puntos en contra**: I have not found anything that I don't like, but if we find something that we think should be implemented to make things work smoother, we reach out with feedback and they usually take our suggestion and implement it. > > My experience with CE has been a great one, they are very helpful to help you learn new processes, they have help articles that teach you things step by step and they are always available when you need them. Our implementation process was smooth, and we were walked through it step by step. I am 4 years into working with CE and learn new things that this database can do regularly. They have webinars to show you how to use the features they currently have and webinars to introduce new features that will be rolling out, these new features are usually a suggestion from the non-profits using it. I have no regrets in switching from our previous CRM to CE. ----- ### "Getting There\!" — 4.0/5 > **Carrie** | *13 de marzo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: We did a lot of research prior to signing up with Charity Engine. The reason we chose them was because of their robust capabilities. We felt the had the most options in respect to our needs. > > **Puntos en contra**: Time to get fully up and running. It's been a bit of a process. Some delays did occur causing us to be behind our projected "go live" date. > > All in all, despite some speed-bumps, our experience (especially with \[sensitive content hidden\] , in the last few months) has been favorable. In my heart and soul, I truly believe that any issues we encountered previously were as a result of "growing pains" on the part of Charity Engine over the last year. Things are on track now and I am positive that Charity Engine is going to be exactly what we were hoping for in the near future. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co/software/140745/charityengine?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/140745/charityengine) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados