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Housecall Pro
¿Qué es Housecall Pro?
Housecall Pro es una aplicación de gestión de servicios externos basada en la nube que permite a los profesionales de servicios automatizar sus procesos comerciales y flujos de trabajo. La aplicación más valorada es una solución de gestión empresarial todo en uno que permite a los profesionales de servicios administrar y hacer crecer su negocio desde su smartphone. La plataforma incluye una amplia gama de funciones como programación de trabajos, distribución, facturación automática, notificaciones por SMS a clientes, procesamiento de pagos, marketing, reservas online y mucho más.
¿Quién usa Housecall Pro?
Housecall Pro es útil para todos los profesionales de empresas de servicios en las principales categorías del sector: fontanería, electricidad, limpieza de alfombras, climatización, limpieza, mantenimiento, limpiacristales, cerrajería, etc.
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Housecall Pro
Opinones de Housecall Pro
Programación y facturación optimizadas con Housecall Pro
Comentarios: A pesar de la atención al cliente lenta ocasional, estoy encantado con mi experiencia general con Housecall Pro.
Puntos a favor:
La función de facturación me ha facilitado mucho la vida, ya que puedo enviar facturas de aspecto profesional directamente desde la aplicación.
Contras:
Una desventaja que encontré con Housecall Pro es que su atención al cliente puede ser un poco lenta a veces.
Respuesta de Housecall Pro
hace 2 años
Thank you for the review! Glad Housecall Pro is making things easier for you! Our primary support is through the blue chat bubble, but we do also have an inbound phone line you can call at 858-842-5746. Also, feel free to email me at [email protected]. Thanks again and have a great day! ¡Gracias por la reseña! ¡Me alegro de que Housecall Pro te facilite las cosas! Nuestro soporte principal es a través de la burbuja de chat azul, pero también tenemos una línea telefónica entrante a la que puede llamar al 858-842-5746. Además, no dude en enviarme un correo electrónico a [email protected]. Gracias de nuevo y ten un buen día!

ventajas para quienes realizan visitas a domicilio
Puntos a favor:
La aplicación puede ayudar a los trabajadores a planificar sus rutas y horarios de manera más eficiente, lo que les permite visitar a más clientes en menos tiempo.
Contras:
Los trabajadores pueden necesitar tiempo para aprender a utilizar la aplicación, lo que puede retrasar el proceso de implementación y la entrega de servicios.
Respuesta de Housecall Pro
hace 2 años
Gracias por tus comentarios! Me alegro mucho que la aplicacion te ayuda ahorrar tiempo y tener un horario mas eficiente! Tenemos mucho orgullo en la usabilidad de nuestra plataforma, pero entendemos que puede tomar mas tiempo para algunas personas educarse en como usarlo. Nuestro "Centro de Ayuda" (https://help.housecallpro.com/en/) ofrece muchos videos instruccionales y articulos con instruciones paso a paso. Adicionalmente, nuestros clientes en el plan de "MAX" reciben un onboarding completo como parte del plan! Si necesitas soporte, puedes mandarme un mensaje a [email protected]. Gracias & que tengas un buen dia!

Una herramienta muy profesional y completa
Puntos a favor:
La uso para gestión de facturas y programar, muy profesional
Contras:
Podría estar en español, aunque yo la manejo bien, a alguno de mis ayudantes le cuesta.
Respuesta de Housecall Pro
hace 2 años
Hi Roberto, thank you so much for taking the time to leave us a review, your feedback is very valuable to us. We would love the opportunity to speak with you to learn more about your experience. If you're open to discussing further, please send us an email at the address provided. Thank you again.

Housecall Pro review
Comentarios: Good overall experience with the product.
Puntos a favor:
The way it helps managing personal and keeping track of them.
Contras:
Some of the features are not needed. Other than that okay.
Good software
Comentarios: It's been good. Need better support. When they don't have an answer or the problem or issue has not been addressed, they promise to bring it to the attention of ....
Puntos a favor:
Able to enter important information to help office and field techs alike
Contras:
Time sheets, needs more choices. PTO, breaks etc While it allows for property profile information and attaching that information to an Job, that information does not appear on invoice
Alternativas consideradas:
Horrible company
Comentarios: Horrible company They want to lock you in on monthly contract and not give you a way out . These guys robbed me for 1600$ before I caught on. Keep an eye on your credit statement after talking with these guys .
Puntos a favor:
The sneaky sales teams ability to snatch dollars from My account .
Contras:
The sneaky sales tactics by their team.
Racks review
Comentarios: Great people , great system, who actually fulfill their promises !
Puntos a favor:
Easy access the ability to sign people up into later payments for your business
Contras:
I love everything about house call pro especially the owners GREAT people !
Rondell steele
Comentarios: Great they helped me along the whole way
Puntos a favor:
The payment process was great I was able to make good Money
Contras:
Nothing to not like everything was clear cut and they even call to help you
Terrible experience
Comentarios: It's my decision if I want to use your product and you haven't respected it. If you spent half the time and money chasing clients into making a better product maybe I would have stayed.
Puntos a favor:
It was okay software, not great. It sort of worked but seemed expensive for What you got
Contras:
After declining to keep the free trial they took over a week to cancel so I got charged. Complained that I gave them over a week to cancel and they refunded me but because I'm not in the USA it was less $10 because exchange rate movement. Since I've canceled they have phoned me multiple times each time I ask them to stop calling me and they don't respect it and call back.
used to be good
Comentarios: support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid
Puntos a favor:
not much anymore. It used to be good, but they keep trying to add thing and nothing works right
Contras:
I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time
Respuesta de Housecall Pro
hace 10 meses
Hey Doug. Thank you for the review. Sorry to hear that you no longer like the platform. Also sorry to hear that you had a not so helpful experience with our customer service team. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!
Alternativas consideradas:
Should have stayed with Quickbooks
Comentarios: Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.
Puntos a favor:
Nothing the whole experiences has been horrible. I was promised so much and got so little.
Contras:
After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.
False Advertising
Comentarios: I am quite sure I said it all above but I hope to provide lots of advertising for Housecall Pro going forward!
Puntos a favor:
They have good sales people who do not know the limitations of what they are selling.
Contras:
They did not perform and waisted a lot of our time trying to make it work with our needs and did not offer to refund our money when they could not perform as they claimed they could during the sale!!
They keep spamming me
Comentarios: So frustrated with this company. They keep calling even after they assure me that I will no longer be on their call list, even last time I demanded that they remove me from their database and they didn't.
Puntos a favor:
I think it worked when I used it, but it wasn't for me. Now they won't stop calling me no matter what I do
Contras:
They keep spamming me. I can't get them to stop calling no matter what I do. It's been 5 years and they still keep calling meit's been 5 years and they still keep calling me
Good, Bad & Ugly
Comentarios: There are many really good thing in the basic scheduling, estimates, service plans, jobs and such. But, my level of frustration with the administrative side of this program is equivalent to how good the dispatch and job creation side.
Puntos a favor:
For the most part the base program is really good. Jobs, Estimates, Scheduling, etc. However,...
Contras:
The payroll is so full of bugs it needs several cans of Raid to try to wrangle some of then into the corral. The whole money section is full of blue pigs. I can't even corral those hogs for nothin. And the reports leave a lot to be desired as well. Frustrated...
Respuesta de Housecall Pro
hace 10 meses
Hello Kim! Sorry about your issues around payroll. Happy to hear that you do like the invoicing and scheduling. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!
overrated software
Comentarios: this was a huge waste of time and cost us time and money, when doing nothing would have been better
Puntos a favor:
auto populated address in customer window
Contras:
every single way to edit customer address, estimates, lack of ability to sign across platforms, customer service not accountable, need one or two same people for same region, or accounts, otherwise they have no skin in the game
Respuesta de Housecall Pro
hace 2 años
Hello! Sorry to hear about the issues you were having. Would love to hear more about your experience here and how we can improve it. We do have signature functionality, and are working on adding it across more of the platform. Curious about the notes regarding our support, we do offer more dedicated support for our pros that are on the MAX level and above, outside of that we have our real time chat and phone support available. Could you email me your name, company name, login email, and phone number to [email protected] so I can investigate further here? Hope to hear from you soon!
Cordan's review
Comentarios: Overall the program is great for construction workers. It can use a few tweaks and I think this program could be perfect.
Puntos a favor:
The constant flow of information from scheduling the customer to closing the job.
Contras:
That my technicians try to attach pictures in the app and it is a hit or miss situation.
Respuesta de Housecall Pro
hace 2 años
Thanks for the review! Happy to see you are enjoying it and its helping your business! We did recently update the photo function which allows for the photos to upload in the background while doing other work on the app. Make sure that all your techs are using the most recent version of the app and have a valid wifi/data connection. If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Housecall Pro for Professionals
Puntos a favor:
Scheduling appointments, billing and invoicing, and payment processing are done easily and comfortably from my phone.
Contras:
Nothing to dislike here! Housecall Pro is an excellent software program.
Respuesta de Housecall Pro
hace 2 años
Thanks for the review! Happy to see you are enjoying it and its helping your business! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
Great management system!
Puntos a favor:
One of the most well oiled FSM machines on the market.
Contras:
Their merchant services partnership is a little bit of a scam, but most are with these all in one systems.
3 months in
Comentarios: Housecall Pro simply works. The learning curve is minimal.
Puntos a favor:
Comprehensive and easy to implement. Our employees like being able to see the schedule and their ability to log in their daily hours for payroll.
Contras:
The interface with QuickBooks can be quirky depending on the customers payment method.
Robust in some ways, not so much in others
Puntos a favor:
Ease of scheduling and field staff accessibility.
Contras:
Reporting, billing, quickbooks connection.
Respuesta de Housecall Pro
hace 10 meses
Hey Brandon, thanks for the review! We are happy to hear that you find the ease of scheduling and the tech accessibility good! We would like to hear more about the reporting, billing and quickbooks connections that you don't like or find helpful! We would also like to hear about the ways we are not robust for you, if you could email us at [email protected] with your company name, login email and phone number! Wanted to see how we can help here, look forward to speaking with you. Have a great day!
Complete Home Maintenance and Repair Solutions with Housecall Pro
Comentarios: Housecall Pro is an all-in-one business management platform designed to streamline the operations of home service businesses. Its web-based app and mobile companion app make it easy for technicians to communicate with customers, access customer information, and create detailed estimates, invoices, and job schedules. One of the standout features of Housecall Pro is its user-friendly interface for both technicians and customers, with digital signature capabilities for faster processing. The interactive timeline feature allows businesses to easily access past job records and customer profiles, while automated payment processing reduces errors and saves time. The automatic syncing between the mobile and web applications ensures technicians stay organized, even without access to a computer in the field. Housecall Pro is an ideal solution for small, growing businesses seeking to manage their operations more efficiently and effectively.
Puntos a favor:
Housecall Pro is an excellent all-in-one software for small business owners and service providers. It provides a wide range of features that make running a service business easier than ever before. All the essential tools come together to make scheduling, invoicing, payments, customer management and more as easy as possible. The app has been designed with ease of use in mind and it’s intuitive user interface allows users to get up to speed quickly. Housecall Pro is an impressive tool that can help streamline any service-based business. Highly recommended!
Contras:
Users can easily look up past job records during subsequent visits or follow up conversations through an interactive timeline feature within each customer profile.
Respuesta de Housecall Pro
hace 2 años
Wow thanks for this review! Really glad to hear that we are aiding in streamlining your business!!! If there is any other feedback or support needed, don't hesitate to reach out to me via [email protected]. Thanks again and have a great day!

Manages everything on fingers
Puntos a favor:
Housecall Pro organised everything easily. It scheduled multiple meetings and calls, perfectly generates invoices and best support in billing and pricing. Customer support solves every query it is an important factor. In it, someone is always available for help.
Contras:
Housecall Pro has no major downfall in it. If go through it in deep so mobile bugs collect my interest in it. but if ignore only that thing so it was the bucket of the facility which is easily understood by my staff members.
Respuesta de Housecall Pro
hace 2 años
Thanks for the review! So glad to hear that you are enjoying the software! Sorry to hear you have had some issues with mobile. Feel free to reach out to [email protected] if you have any other feedback or comments! Have a great day!
House call Pro use
Puntos a favor:
Housecall Pro stands out as a robust business management solution for home service professionals
Contras:
However, users may find the cost relatively high depending on their business needs
Respuesta de Housecall Pro
hace 10 meses
Hey James! Thanks for the review! Happy to see you are enjoying it and its helping your business and its ease of use If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
Time saver software for HVAC Service Calls
Comentarios: Service our tenants on time is our motto and using this software is helping us achieve this.
Puntos a favor:
It is helping us in assigning techs to the HVAC service calls as per priority. The software has great tools to close work orders on time.
Contras:
The reporting, report generation, and accounting sections can be enhanced otherwise all other functions are good.
Respuesta de Housecall Pro
hace 2 años
Thanks for the review! Happy to see you are enjoying it and its helping your business! We have made some improvement on our reporting and have some more exiting ones in the pipeline! Be sure to check out our product roadmap for more information here! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
I can now focus on my clients without worrying about scheduling thanks to Housecall Pro
Puntos a favor:
The ability to track and manage my schedule from anywhere, thanks to the mobile app, has been a game-changer. Cant reccommend enough
Contras:
I'd appreciate more in depth reporting to gain insights into appointment data, such as appointment durations
Respuesta de Housecall Pro
hace 2 años
Thanks for the review! Happy to see you are enjoying it and its helping your business! We are working on more reporting to make sure our pros have more information to action on. If you have not already, be sure to check out our product roadmap and signup for our newsletter. There we have updates on what is being worked on and new releases. If you have any other feedback, feel free to reach out to [email protected]. Have a great day!