---
description: ¿Qué piensan los usuarios de TimeTap? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de TimeTap gracias a Capterra Colombia.
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title: TimeTap - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Herramientas de planificación](/directory/30087/scheduling/software) > [TimeTap](/software/139709/timetap)

# TimeTap

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> Convierte las llamadas perdidas en citas agendadas gracias a la programación online gratis y fácil de usar.
> 
> Veredicto: 260 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa TimeTap?

Profesionales independientes y pequeñas y medianas empresas con grandes ofertas de citas y reservas cada mes.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.5/5** | 260 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.6/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.4/5 | Basado en las opiniones generales |
| Funciones | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Lumaverse Technologies
- **Constitución**: 2012

## Contexto comercial

- **Precio inicial**: US$ 28,45
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, español, francés, inglés, portugués
- **Países disponibles**: Alemania, Angola, Argelia, Argentina, Australia, Bahamas, Belice, Bolivia, Brasil, Burundi, Cabo Verde, Camerún, Canadá, Chile, Colombia, Comoras, Costa Rica, Dominica, Ecuador, Egipto y 49 más

## Funciones

- Acceso móvil
- Admisión de pacientes
- Alertas y notificaciones
- Automatización de marketing
- Citas recurrentes
- Clínica de varios profesionales
- Comunicación con los pacientes
- Confirmations/Reminders
- Creación de informes y estadísticas
- Creación de informes/análisis
- Creación de marca personalizable
- Diagnósticos iniciales
- Facturación
- Facturación médica
- Formularios online
- Formularios personalizables
- Gestión de calendarios
- Gestión de citas
- Gestión de clientes
- Gestión de docentes y personal escolar
- Gestión de empleados
- Gestión de expedientes
- Gestión de inventarios
- Gestión de la conformidad
- Gestión de la disponibilidad
- Gestión de médicos
- Gestión de pacientes externos
- Gestión de tareas
- Gestión de tarjetas de regalo
- Integración de páginas web
- Marketing por correo electrónico
- Pagos en línea
- Para el sector médico
- Para fines médicos
- Planificación de instalaciones
- Portal de autoservicio
- Portal de los pacientes
- Procesamiento de pagos
- Programación a tiempo real
- Programación automatizada
- Programación de médicos
- Programación en línea
- Recordatorios
- Reserva en línea
- Seguimiento de la conformidad
- Seguridad de datos
- Sincronización de calendario
- Sistema de calendarios o recordatorios
- Third-Party Integrations
- Videoconferencia

… y 12 características más

## Integraciones (en total: 8)

- EMR/EHR
- Google Calendar
- Microsoft 365
- Microsoft Outlook
- PayPal
- Salesforce Platform
- Square Payments
- Stripe

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Chat

## Categoría

- [Herramientas de planificación](https://www.capterra.co/directory/30087/scheduling/software)

## Categorías relacionadas

- [Herramientas de planificación](https://www.capterra.co/directory/30087/scheduling/software)
- [Software para agendar citas](https://www.capterra.co/directory/30757/appointment-scheduling/software)
- [Gestión de vacunas](https://www.capterra.co/directory/32753/vaccine-management/software)
- [Software para centros de masaje](https://www.capterra.co/directory/30919/massage-therapy/software)
- [Software para profesores](https://www.capterra.co/directory/30849/tutoring/software)

## Alternativas

1. [Calendly](https://www.capterra.co/software/148036/calendly) — 4.7/5 (4088 reviews)
2. [Google Calendar](https://www.capterra.co/software/213340/google-calendar) — 4.8/5 (4051 reviews)
3. [Doctoralia para especialistas](https://www.capterra.co/software/1031131/doctoralia-pro) — 4.7/5 (409 reviews)
4. [Acuity Scheduling](https://www.capterra.co/software/128285/acuity-scheduling) — 4.8/5 (5742 reviews)
5. [Goldie](https://www.capterra.co/software/1036086/goldie) — 4.8/5 (1133 reviews)

## Opiniones

### "A+ software that's infinitely customizable with top-notch support from an ethical, big-hearted team." — 5.0/5

> **Jennifer** | *19 de abril de 2018* | Cuidado de la salud mental | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: As a non-profit that provides free, longterm support to those healing from opioid addiction, we had very specific time management needs for our volunteer "Listeners" to schedule meetings with people healing from an addiction crisis. Listeners will be meeting with program participants in public locations like libraries and coffee-shops in multiple cities, and each volunteer has to set and manage their own availability. It was also important to us to be able to craft the public-facing messaging in a way that was both clear and non-shaming, and that software that was built for staff-client relationships didn't make our program participants feel like patients in the medical system. We thought this would be an impossible task, but TimeTap not only figured it out, they made it feel easy.  I am still amazed by how quickly and effectively they helped us integrate our needs into an effective, working service. The software has been built in such a way that every facet of interactions between users in your scheduling system can be customized and optimized.  There were a number of functionalities I didn't anticipate needing, and aspects of the work process I didn't think about customizing until we actually saw it in action. TimeTap support was there every step of the way to help us figure out how to tweak, adjust and clarify.
> 
> **Puntos en contra**: The only downside I've experienced (as a non-technical person) with this software is that it can be hard to understand the logic of different settings and where specific gears are located on the back-end. I think, however, that this is just a necessary symptom of highly customizable software.  TimeTap manages this incredibly well, in my opinion, by having an incredibly rich (and search sensitive) library of user documentation -- including screen-capture videos that show you step-by-step how to find what you're looking for. Their support team is also very responsive and friendly and I've never had trouble getting in touch with them on short notice for both quick and complicated questions.
> 
> Because of this software, we are able to execute the vision of our social enterprise to fight the opioid crisis without the prohibitively costly overhead associated with having human schedulers \&amp; administrators. We would have had to raise a much higher fundraising target in order to be able to run operations if it weren't for the flexibility and ease of use we found in TimeTap.

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### "Great for scheduling different types of meetings" — 5.0/5

> **Luciana** | *1 de diciembre de 2024* | Aprendizaje en línea | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: I liked the different options to schedule different types of meetings (1-on-1, group, different hosts, etc). I also liked the automatic email reminders and it's pretty user friendly on the side of the person scheduling with you. Also you can contact support, and they give you a nice free trial period.
> 
> **Puntos en contra**: I think it's a little complicated to set up. There are lots of things to check, and sometimes I get a little overwhelmed. But I guess that's part of them offering so many options.
> 
> Overall, my experience has been very good on the free version. I'm actually planning to get the business subscription. And they do have personalized support, so I will get help to navigate the app and ask questions if necessary.

-----

### "Bike fitting appointment challenges" — 3.0/5

> **Mike** | *9 de octubre de 2018* | Comercio minorista | Valoración de la recomendación: 3.0/10
> 
> **Puntos a favor**: sync's with Google accounts.  Able to see multiple days/weeks quickly.  Nice customer data base if we enter it.  Customer entry is not so consistent.  Really think it could work well for our education programs as well as service if we put a larger chunk of time allotted on our part (assume the bike is in worse shape than customer thinks it is\!)
> 
> **Puntos en contra**: Customer problems setting up appointments- not consistently letting a customer know they have NOT REGISTERED fully, also same situation sometimes sends the fitter an email, sometimes blocks off the time even though not registered properly.  Setting up fitter availability is too complicated- needs to be a calendar that is not open until the fitter goes on a calendar and opens up times- our schedules are not consistent due to staffing and outside commitments.  Customers need to have a way to leave the fitter a note about questions or to have the fitter call to talk more about options (ie- I currently do not have a bike, but want to get more info to choose the most appropriate sized bike.)  Does not tell customer what to bring to fitting.  Not easy to follow up with customer without doing some digging on the timetap website to change  an appointment, especially if customer puts in wrong phone number, no email, wrong address etc.
> 
> I don't feel having customers schedule a time to have a very personal service like Bike Fitting works with this application.  Getting your bike tuned up makes more sense.  Imagine trying to schedule a doctor appointment with a sore arm.  Without some questions it could be a pulled muscle or bruise... or a heart attack.  This assumes the customer knows what service will suit their needs.  Often the customer chooses the least expensive option.

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### "3 years with timetap. Looking forward to many more" — 5.0/5

> **Jamie** | *3 de marzo de 2023* | Arquitectura y planificación | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Online scheduling,client email conformation and status change triggers
> 
> **Puntos en contra**: Industry specific limitations. Mobile app would be nice (a working one)Calendar syncing issues over the years. Nor allowing travel time. Those issues seem to have been fixed (yay\!)Zip code filtering for Canada with a large amount of postal codes would be nice
> 
> It has been a great experience. From the start we have learned so much and have created a very large database and complicated ordering process.

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### "Senior Free Fitness" — 5.0/5

> **Gloria** | *15 de enero de 2023* | Salud, bienestar y deporte | Valoración de la recomendación: 5.0/10
> 
> **Puntos a favor**: The time spent to develop the program to meet our objectives was well worth it. The client, database and ability to schedule recurring appointment has been greatly beneficial.
> 
> **Puntos en contra**: The time it takes to understand all the moving parts of the system was challenging.
> 
> Overall, very satisfied with the customer service support, and that the system does what it promotes and his marketing

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