---
description: ¿Qué piensan los usuarios de FluentStream? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de FluentStream gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: FluentStream - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Soluciones de telefonía](/directory/30084/telephony/software) > [FluentStream](/software/138973/fluentstream)

# FluentStream

Canonical: https://www.capterra.co/software/138973/fluentstream

Página: 1 de 4\
Siguiente: [Página siguiente](https://www.capterra.co/software/138973/fluentstream?page=2)

> FluentCloud es un sistema de telefonía empresarial basado en la nube que se enfoca en ser más asequible para tu negocio, lo que mejora la fiabilidad.
> 
> Veredicto: 71 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa FluentStream?

FluentStream ofrece soluciones completas de telefonía empresarial para pequeñas, medianas y grandes empresas.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **4.6/5** | 71 Opiniones |
| Facilidad de uso | 4.5/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.6/5 | Basado en las opiniones generales |
| Funciones | 4.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: FluentStream Technologies
- **Ubicación**: Denver, EE. UU.
- **Constitución**: 2007

## Contexto comercial

- **Precio inicial**: US$ 20,00
- **Modelo de precios**:  (Prueba gratis)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funciones

- Acceso móvil
- Alerts/Escalation
- CRM
- Centro de atención telefónica de llamadas entrantes
- Centro de atención telefónica de llamadas salientes
- Creación de informes entrantes
- Creación de informes por extensión
- Creación de informes salientes
- Creación de informes/análisis
- De texto a voz
- Desvío de llamadas
- Distribución automática de llamadas
- Duración de llamada
- Encuestas y comentarios
- Enrutamiento de llamadas
- Entrada de teclado del teléfono
- Gestión de campañas
- Gestión de centros de atención telefónica
- Gestión de colas de espera
- Gestión de llamadas perdidas
- Grabación
- Grabación de llamadas
- Grabación de texto de llamada
- IVR
- Identificador de llamadas
- Integración de telefonía informática
- Marcador predictivo
- Mensaje de voz
- Registro de llamadas
- Registro de personas que han respondido
- Supervisión de llamadas
- Transcripción de llamadas
- VoIP

## Integraciones (en total: 2)

- CRM
- Microsoft Teams

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Soluciones de telefonía](https://www.capterra.co/directory/30084/telephony/software)

## Categorías relacionadas

- [Soluciones de telefonía](https://www.capterra.co/directory/30084/telephony/software)
- [Software de servicio al cliente](https://www.capterra.co/directory/22/customer-service/software)
- [Software para call center](https://www.capterra.co/directory/30007/call-center/software)
- [Software de contabilidad de llamadas](https://www.capterra.co/directory/30083/call-accounting/software)
- [Sistemas IVR](https://www.capterra.co/directory/30231/ivr/software)

## Alternativas

1. [VoIP.ms](https://www.capterra.co/software/203084/voip-ms) — 4.8/5 (697 reviews)
2. [Microsoft Teams](https://www.capterra.co/software/168668/microsoft-teams) — 4.5/5 (10958 reviews)
3. [Nextiva](https://www.capterra.co/software/175788/nextiva) — 4.6/5 (915 reviews)
4. [Zoom Workplace](https://www.capterra.co/software/144037/zoom-video-conferencing) — 4.6/5 (14538 reviews)
5. [3CX](https://www.capterra.co/software/158704/3cx) — 4.4/5 (465 reviews)

## Opiniones

### "Couldn't ask for better customer service\!" — 5.0/5

> **Jessica** | *22 de enero de 2019* | Relaciones públicas y comunicaciones | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I love the user friendly platform, very "dummy proof" for those of us that aren't as technologically inclined. I also the love the Fluentcloud mobile app that allows me to access my extension while I am out of the office.
> 
> **Puntos en contra**: I would not say there is anything I don't like, in most cases it is my lack of knowledge on how to navigate the software.However anytime I contact the customer service team they are ready and willing  to walk me through these processes through instruction and education.
> 
> Any issue I may have, or need assistance with customer service agents are friendly, helpful and hands on. At first I was skeptical suing a phone company that is not located in my back yard, however remote access is a wonder and gets the issues taken care of, almost immediately. The technology is advanced but easy to use, couldn't ask for more.

-----

### "An upstart VOIP provider that will give the big names a run for their money\!\!\!" — 5.0/5

> **John** | *10 de junio de 2020* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: The software is fairly straightforward like most VOIP systems. It may not be as flashy as Vonage, RingCentral or 8x8, but it's a great cost, and the customer support team has been AMAZING for both selection, implementation and ongoing use.
> 
> **Puntos en contra**: Nothing really. Some things are a little harder to find compared to the bigger systems because they're a new vendor. But they're constantly upgrading and making the system easier and easier to use.
> 
> It's been world-class amazing from the sales process, to onboarding, to daily use.

-----

### "Stay Away at ALL costs from Fluent Stream." — 1.0/5

> **George** | *5 de diciembre de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 1.0/10
> 
> **Puntos a favor**: Not much. The positive reviews they've received are suspect.
We've been with them over a dozen years, and they mess up big time every few years. Their customer support is "lip-service" as their errors have been costly to my company. If you wish to lose $---go ahead with them.
They've made errors in our messages-and ask the caller to leave a message-but  no cue---so no message is left.
They tried to upsell service to an employee-who had no authority-and I found out after I received a crazy bill. Lood at the one stars, as they're valid,
They used to be 2.5 stars---not sure how they're at 4.6 to 4.8.
> 
> **Puntos en contra**: See above. 
Customer service. Their inability to fix problems in a timely fashion'
> 
> Terrible. They now take much longer to fix any problems, and their customer service is "lip service"

-----

### "Great VOIP Company\!" — 5.0/5

> **Usuario verificado** | *23 de agosto de 2019* | Empleo y contratación | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: Its feature packed. Everything I need in a program it offers \& its priced right
> 
> **Puntos en contra**: Very little. Maybe they just need to make it a bit easier to find recorded conversations
> 
> Very good

-----

### "An awesome IP phone software system." — 5.0/5

> **Jeff** | *19 de diciembre de 2017* | Software informático | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I love the fact that I get my voicemail sent to my email immediately after they are left.  Allows me to stay in touch no matter where I am.
> 
> **Puntos en contra**: Sometimes when I log into the online portal to change my forwarding or follow me functions, it doesn;t save the changes.  Seems to be getting better though\!
> 
> The ability to work from anywhere and be able to change anything I need related to my phone system\!

-----

Página: 1 de 4\
Siguiente: [Página siguiente](https://www.capterra.co/software/138973/fluentstream?page=2)

## Enlaces

- [Ver en Capterra](https://www.capterra.co/software/138973/fluentstream)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/software/138973/fluentstream> |
| de-AT | <https://www.capterra.at/software/138973/fluentstream> |
| de-CH | <https://www.capterra.ch/software/138973/fluentstream> |
| en | <https://www.capterra.com/p/138973/FluentStream/> |
| en-AE | <https://www.capterra.ae/software/138973/fluentstream> |
| en-AU | <https://www.capterra.com.au/software/138973/fluentstream> |
| en-CA | <https://www.capterra.ca/software/138973/fluentstream> |
| en-GB | <https://www.capterra.co.uk/software/138973/fluentstream> |
| en-IE | <https://www.capterra.ie/software/138973/fluentstream> |
| en-IL | <https://www.capterra.co.il/software/138973/fluentstream> |
| en-IN | <https://www.capterra.in/software/138973/fluentstream> |
| en-NZ | <https://www.capterra.co.nz/software/138973/fluentstream> |
| en-SG | <https://www.capterra.com.sg/software/138973/fluentstream> |
| en-ZA | <https://www.capterra.co.za/software/138973/fluentstream> |
| es | <https://www.capterra.es/software/138973/fluentstream> |
| es-AR | <https://www.capterra.com.ar/software/138973/fluentstream> |
| es-CL | <https://www.capterra.cl/software/138973/fluentstream> |
| es-CO | <https://www.capterra.co/software/138973/fluentstream> |
| es-CR | <https://www.capterra.co.cr/software/138973/fluentstream> |
| es-DO | <https://www.capterra.do/software/138973/fluentstream> |
| es-EC | <https://www.capterra.ec/software/138973/fluentstream> |
| es-MX | <https://www.capterra.mx/software/138973/fluentstream> |
| es-PA | <https://www.capterra.com.pa/software/138973/fluentstream> |
| es-PE | <https://www.capterra.pe/software/138973/fluentstream> |
| fr | <https://www.capterra.fr/software/138973/fluentstream> |
| fr-BE | <https://fr.capterra.be/software/138973/fluentstream> |
| fr-CA | <https://fr.capterra.ca/software/138973/fluentstream> |
| fr-LU | <https://www.capterra.lu/software/138973/fluentstream> |
| it | <https://www.capterra.it/software/138973/fluentstream> |
| nl | <https://www.capterra.nl/software/138973/fluentstream> |
| nl-BE | <https://www.capterra.be/software/138973/fluentstream> |
| pt | <https://www.capterra.com.br/software/138973/fluentstream> |
| pt-PT | <https://www.capterra.pt/software/138973/fluentstream> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Colombia","address":{"@type":"PostalAddress","addressLocality":"Ciudad de México","addressRegion":"CMX","postalCode":"CP 11000","streetAddress":"Boulevard Manuel Ávila Camacho no. 36, Piso 10 Col. Lomas de Chapultepec CP 11000 México, D.F"},"description":"Capterra Colombia ayuda a millones de usuarios a encontrar el software adecuado. Descubre opiniones, valoraciones, infografías y las listas más exhaustivas de software empresarial.","email":"info@capterra.co","url":"https://www.capterra.co/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"FluentStream","description":"Con planes desde solo 20 $ mensuales por usuario, FluentStream ofrece una plataforma de comunicación empresarial con todas las funciones. Llamadas ilimitadas a EE. UU. y Canadá y más de 110 funciones. FluentStream ofrece tecnología dinámica basada en la nube para todas las empresas y su objetivo es otorgar a todas las personas los mejores resultados.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2daba0d0-84a2-4fe9-877a-ce73e4dfd76f.png","url":"https://www.capterra.co/software/138973/fluentstream","@id":"https://www.capterra.co/software/138973/fluentstream#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":71,"ratingValue":4.6},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co/software/138973/fluentstream#faqs","@type":"FAQPage","mainEntity":[{"name":"¿Qué es FluentStream?","@type":"Question","acceptedAnswer":{"text":"Con planes desde solo 20 $ mensuales por usuario, FluentStream ofrece una plataforma de comunicación empresarial con todas las funciones. Llamadas ilimitadas a EE. UU. y Canadá y más de 110 funciones. FluentStream ofrece tecnología dinámica basada en la nube para todas las empresas y su objetivo es otorgar a todas las personas los mejores resultados.","@type":"Answer"}},{"name":"¿Quién usa FluentStream?","@type":"Question","acceptedAnswer":{"text":"FluentStream ofrece soluciones completas de telefonía empresarial para pequeñas, medianas y grandes empresas.","@type":"Answer"}}]},{"@id":"https://www.capterra.co/software/138973/fluentstream#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Soluciones de telefonía","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"FluentStream","position":3,"item":"/software/138973/fluentstream","@type":"ListItem"}]}]}
</script>