--- description: ¿Qué piensan los usuarios de AnswerHub? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de AnswerHub gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AnswerHub - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión del conocimiento](/directory/30094/knowledge-management/software) > [AnswerHub](/software/135634/answerhub) # AnswerHub Canonical: https://www.capterra.co/software/135634/answerhub Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co/software/135634/answerhub?page=2) > AnswerHub es una plataforma comunitaria y de participación de desarrolladores. > > Veredicto: 34 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa AnswerHub? AnswerHub presta servicios a empresas grandes y medianas que tienen una tecnología o producto de software y que desean construir un ecosistema de desarrollador. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.2/5** | 34 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 3.8/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Devada - **Ubicación**: Research Triangle Park, EE. UU. - **Constitución**: 2005 ## Contexto comercial - **Precio inicial**: US$ 25.000,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local) - **Idiomas admitidos**: alemán, chino, coreano, español, francés, inglés, italiano, japonés, neerlandés, portugués, ruso, árabe - **Países disponibles**: Alemania, Australia, Brasil, Canadá, China, Estados Unidos, India, Japón, México, Reino Unido ## Funciones - @menciones - Acceso móvil - Alertas y notificaciones - Búsqueda de texto completo - Búsqueda/filtro - Catalog Management - Chat y mensajería - Comentarios/notas - Controles o permisos de acceso - Creación de marca personalizable - Directorio de miembros - Discussions/Forums - Edición de texto - Editor de texto enriquecido - Encuestas y comentarios - Gestión de contenidos - Gestión de documentos - Gestión de la base de conocimiento - Gestión de usuarios - Herramientas de colaboración - Ideation - Moderación - Panel de actividades - Portal de autoservicio - Third-Party Integrations ## Integraciones (en total: 2) - Jira - Slack ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de gestión del conocimiento](https://www.capterra.co/directory/30094/knowledge-management/software) ## Categorías relacionadas - [Software de gestión del conocimiento](https://www.capterra.co/directory/30094/knowledge-management/software) - [Programas de gestión de comunidades](https://www.capterra.co/directory/30800/community/software) - [Herramientas de colaboración](https://www.capterra.co/directory/15/collaboration/software) - [Herramientas para teletrabajar](https://www.capterra.co/directory/31855/remote-work/software) - [Software de base de conocimientos](https://www.capterra.co/directory/32454/knowledge-base/software) ## Alternativas 1. [MangoApps](https://www.capterra.co/software/131314/mangoapps) — 4.4/5 (150 reviews) 2. [Connecteam](https://www.capterra.co/software/153140/connecteam) — 4.6/5 (5058 reviews) 3. [Bitrix24](https://www.capterra.co/software/113540/bitrix24) — 4.2/5 (984 reviews) 4. [MyHub](https://www.capterra.co/software/148496/myhub) — 4.7/5 (40 reviews) 5. [Bloomfire](https://www.capterra.co/software/131501/bloomfire) — 4.4/5 (254 reviews) ## Opiniones ### "Excellent knowledge base" — 5.0/5 > **Jeff** | *9 de febrero de 2016* | Seguros > > **Puntos a favor**: Easy to use ..... Ability to segregate content into "spaces" if necessary ..... Excellent help and support. I have never had to wait to talk to the vendor. They are knowledgeable, friendly, professional and simply excellent > > We are using the AnswerHub as a way of providing help to Associates and Agents online. The application makes generating articles very quick and easy. The immediate search function has proved very helpful. ----- ### "One of the best off-the-shelf Q\&A products in the market" — 4.0/5 > **Usuario verificado** | *28 de marzo de 2018* | Internet | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Easy to configure and customize for most Q\&A needs. AnswerHub has very robust user and content management features out of the box (e.g. privileges, tagging, following questions, etc). The application can be easily extended through their API. Hosted and self-hosted options are priced competitively, and customer support is extremely responsive. > > **Puntos en contra**: The built-in analytics are lacking and somewhat rudimentary. The question and answer moderation functionality could be improved, especially to enable more complex workflows. Finally, the API could be more stable and get more active development to support more use cases. > > AnswerHub made it extremely to set up the infrastructure for a Q\&A community, and it was overall a great experience working with them. Looking to the future, I hope they can modernize some aspects of the platform, including analytics, moderation workflows, the templating language, and API. ----- ### "This powers the developer community site for MSFT Visual Studio" — 2.0/5 > **Andrew** | *16 de diciembre de 2017* | Valoración de la recomendación: 2.0/10 > > **Puntos a favor**: None. I've opened 2-3 dozen issues with microsoft about all the pains this software has. > > **Puntos en contra**: With the implementation at MSFT's dev community site, navigation is poor. It doesnt have "my issues", it has "Items I Follow" which is as useful for managing support issues as facebook's "Top Stories" is with keeping up with friends and family (this means it is not very useful). Wasted visual space everywhere on the pages. I took a stab at making my own client UI, but the site is serving chunks of HTML to the the users when displaying issues instead of passing JSON. Horrid and difficult to navigate alignment of posts, comments to those posts, and solutions. You cant see a full and concise list anywhere. You get 5 (now 10) issues at at time displayed "card style". If you need to see other issues, you must click "See more" a bunch of times. This is a real pain when trying to keep up with 100+ open issues. The list cant be sorted. Results appear twice. Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake. There is no place to see posts i have reported or the results of the report. The whole idea of requiring a paying customer to garner votes to get a company to fix bugs they have just created is malarkey, and perhaps that makes AnswerHub a victim of just being the wrong tool for the job. This isn't about friendships, so we don't need a social site. It needs to be a competent issue and request tracker, and that it is not. ----- ### "Works fairly well. We've used it for 6+ years." — 4.0/5 > **Usuario verificado** | *9 de marzo de 2018* | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Very few products do this well. I think stack overflow is based on this product. If you're support organization needs help to track issues and get help from user communities, or have user communities help themselves, this is the product for you. > > **Puntos en contra**: Its a Java app. If something goes wrong, it takes a while to figure out the problem. There have been times that other IPs have scraped our site and made it unusable. Managing spammers is not ideal. But same goes for many other similar products. > > It helps our support organization be more productive - customers can get their own answers, and support can post answers here too. ----- ### "Stable, flexible and community driven." — 4.0/5 > **Usuario verificado** | *16 de marzo de 2018* | Software informático | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The software is extremely stable, we've found great flexibility with add-ons and community-driven tools, and bringing it into our domain has been fairly simple. The team at AnswerHub is also extremely helpful when working on user issues together. > > **Puntos en contra**: At times I wish the moderation tools were more flexible on the front end. I often find myself wanting to do some simple account investigation or moderation, and it would be great if I didn't have to manually search the back end to do so. ----- Página: 1 de 3\ Siguiente: [Página siguiente](https://www.capterra.co/software/135634/answerhub?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/135634/answerhub) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados