--- description: ¿Qué piensan los usuarios de QuestionPro? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de QuestionPro gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QuestionPro - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para encuestas](/directory/30092/survey/software) > [QuestionPro](/software/135455/questionpro) # QuestionPro Canonical: https://www.capterra.co/software/135455/questionpro Página: 1 de 22\ Siguiente: [Página siguiente](https://www.capterra.co/software/135455/questionpro?page=2) > Software de encuestas para la creación, distribución y análisis de encuestas, sondeos y formularios. > > Veredicto: 526 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa QuestionPro? Con más de 2.5 millones de usuarios en 100 países, el desarrollador ha suministrado software de encuestas a empresas de Fortune 100, instituciones académicas, pequeñas empresas e investigadores individuales durante más de diez años. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 526 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.8/5 | Basado en las opiniones generales | | Funciones | 4.7/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Question Pro - **Ubicación**: Beaverton, EE. UU. - **Constitución**: 2002 ## Contexto comercial - **Precio inicial**: US$ 83,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: chino, chino tradicional, danés, español, francés, hebreo, inglés, italiano, japonés, neerlandés, portugués, sueco, turco, árabe - **Países disponibles**: Alemania, Australia, Canadá, Emiratos Árabes Unidos, Estados Unidos, México, Reino Unido ## Funciones - Alertas y notificaciones - Análisis estadístico - Benchmarking - Biblioteca de preguntas - Comentarios/notas - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Creación de marca personalizable - Creador de encuestas - Directorio de miembros - Distribución multicanal - Encuestas y comentarios - Envío masivo de mensajes de texto - Estudios de pulso - Gestión de comentarios - Gestión de contactos - Gestión de encuestas y sondeos - Gestión del panel - Importación y exportación de datos - Lógica de exclusión - Marketing por correo electrónico - Modelos personalizables - Moderación - Panel de actividades - Personalización de URL - Personalización de mensajes - Preguntas personalizables - Rama de preguntas - Recolección de respuestas sin conexión - Reconocimiento de empleados - Seguimiento de la participación - Third-Party Integrations - Visualización de datos ## Integraciones (en total: 13) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para encuestas](https://www.capterra.co/directory/30092/survey/software) ## Categorías relacionadas - [Software para encuestas](https://www.capterra.co/directory/30092/survey/software) - [Herramientas para estudios de mercado](https://www.capterra.co/directory/10041/market-research/software) - [Software para encuestas SMS](https://www.capterra.co/directory/32937/sms-survey/software) - [Soluciones de motivación para empleados](https://www.capterra.co/directory/30817/employee-engagement/software) - [Programas de gestión de comunidades](https://www.capterra.co/directory/30800/community/software) ## Alternativas 1. [Typeform](https://www.capterra.co/software/137289/typeform) — 4.7/5 (953 reviews) 2. [Google Forms](https://www.capterra.co/software/176571/google-forms) — 4.7/5 (11396 reviews) 3. [SurveyMonkey](https://www.capterra.co/software/32728/surveymonkey) — 4.6/5 (10438 reviews) 4. [Jotform](https://www.capterra.co/software/158456/jotform-4-0) — 4.7/5 (2852 reviews) 5. [SurveySparrow](https://www.capterra.co/software/168823/surveysparrow) — 4.4/5 (121 reviews) ## Opiniones ### "Wonderful option for nonprofits\!" — 5.0/5 > **Sarah** | *13 de septiembre de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Very easy to use and a great option for nonprofits\! This platform is incredibly easy to use, making it a fantastic option for nonprofits of all sizes. Whether you’re just getting started or have been operating for years, the user-friendly interface ensures that anyone on your team can navigate it with ease. > > **Puntos en contra**: Not as customizable for the user interface, and has a short storage limit, which then requires you to export the information, then delete it before reopening the questionnaire. > > Great option for creating dynamic questioning and offers some ability to map out path through the form. ----- ### "Fantastic evaluation software for nonprofits" — 5.0/5 > **Caitlin** | *1 de agosto de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: As a non-profit, we are able to receive a discounted product. This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software. Customer support is always very responsive no matter the time and I like being able to get in touch with a real person when I need to. With our software we're able to design the type of surveys we need and the branching options are very helpful. > > **Puntos en contra**: Manual data entry/upload would be nice to have in the version of QuestionPro available to us but we're able to make it work with our license. > > We have no reason whatsoever to ever consider another software for evaluations. QuestionPro is easy to work with, affordable, and surveys can be complex or basic depending on our needs. ----- ### "Complex features that are simple to use" — 5.0/5 > **Jesper** | *5 de septiembre de 2025* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: As a 501(c)(3) nonprofit organization serving Pacific Islander communities, part of our mission involves healthcare-related projects with a strong emphasis on data collection. For years, we relied on Google Forms and other simple tools, which were sufficient for basic surveys but quickly became limiting as our projects became more complex. Our work often requires engaging multiple communities and tracking overlapping, correlated factors. That’s where QuestionPro has been a saving grace. The initial setup was straightforward, and the platform provides us with the flexibility to design sophisticated surveys that capture the nuances of our work, while still being simple enough for non-specialists to adjust and enhance without worrying about compromising the overall survey design. One of the most significant advantages for us is the ease with which we can obtain data in a usable Excel format. This has been a game-changer, allowing us to sanitize results, protect participant anonymity, and still share data with partners in a secure and controlled manner. Having complete control over our data sets ensures that we can honor both community trust and research integrity. The built-in analytics are another highlight. Clear, intuitive, and genuinely helpful in helping us identify trends and make data-informed decisions for our programs, allowing us to focus on interpreting insights that matter. For us, QuestionPro strikes the perfect balance: robust enough for complex, multi-community projects, but accessible enough for everyone on our team to use with confidence. > > **Puntos en contra**: Nothing so far. The software has fully lived up to everything we hoped for and continues to deliver. > > QuestionPro is solving the challenge of running complex surveys across multiple communities, where correlated factors need to be tracked and analyzed. It enables us to build nuanced surveys easily, allows non-specialists to make adjustments without compromising the design, and exports clean, usable Excel data that we can sanitize and share while protecting anonymity. This not only saves us time but also ensures data integrity and community trust, ultimately giving us clearer insights to guide our healthcare and community projects. ----- ### "QuestionPro is holding our survey data hostage\!" — 1.0/5 > **Geoff** | *11 de agosto de 2021* | Marketing y publicidad | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It was fairly easy to set up a survey. > > **Puntos en contra**: We signed up for a free account and they mentioned on the pricing page that there was a limit of 1,000 submissions per survey on the free version. What they failed to clearly state, though is that once you go over 1,000 submissions on a survey, you GET COMPLETELY LOCKED OUT OF THE SURVEY\!\!\! We got a TON of SPAM submissions even with the provided Captcha field added, which quickly pushed us over the 1,000 submission limit. But, instead of shutting the survey down, they continue to accept submissions and instead REVOKE ACCESS TO THE SURVEY FOR TEH CREATOR. Now I can no longer view, edit or even close the survey without PAYING FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer a monthly plan. So, essentially, if you are on a free account and go over 1,000 submissions, QUESTIONPRO WILL HOLD YOUR SURVEY DATA HOSTAGE UNTIL YOU PAY FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer monthly subscriptions. The reasoning I was given was that "they didn't want a bad experience for the survey takers" which is why they leave the survey open. What about the end-user experience for the companies setting up the surveys though? Personally, I'd rather my survey get shut down at 1,000 submissions and still be able to access the data then to have them keep collecting responses that I can't even access. Their customer service was also very slow to reply and the account manager was 15 mins late to our first meeting with no heads up, so I ended up waiting and having to reschedule. ----- ### "Robust survey platform that's user-friendly enough for a non-technical user" — 5.0/5 > **Erica** | *8 de enero de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. I like that I can create different types of questions to capture nuanced feedback from our clients. > > **Puntos en contra**: I would say the learning curve was the most challenging part. You can find something simpler, but you won't get the robust and varied options. It's a true quantitative and qualitative tool for fielding surveys. > > We use QuestionPro for annual surveys of our student grantees. It's easy to set up surveys once you get to know the platform. It's not a simple as some other platforms, but it's more robust. We were thrilled with the results last year and have plans to use it again this year. ----- Página: 1 de 22\ Siguiente: [Página siguiente](https://www.capterra.co/software/135455/questionpro?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/135455/questionpro) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Datos estructurados