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Graduway
¿Qué es Graduway?
GradEngage, de Graduway, ofrece una excelente plataforma de marca para que las instituciones interactúen digitalmente con sus antiguos alumnos. La interacción de los antiguos alumnos se basa en el acceso a una red voluntaria, disponible en todos los dispositivos y en cualquier lugar. Esta red proporciona valor social y profesional a tu comunidad de antiguos alumnos. Con más de 2000 clientes en más de 50 países, Graduway es una comunidad virtual 3 en 1 que permite reclutar y mentorizar a estudiantes, involucrar a antiguos alumnos y consolidar a los donantes.
¿Quién usa Graduway?
Universidades, escuelas de negocios, facultades de derecho, escuelas de medicina, K-12, corporaciones, organizaciones sin ánimo de lucro.
¿Tienes dudas sobre Graduway?
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Opinones de Graduway
I love our Graduway platform. It has brought our alumni relations platform into the 21st century
Comentarios: An engaged and re-invigorated former pupil platform that attracts alumni on a global scale and encourages them to interact and respond.
Puntos a favor:
Our Graduway platform is engaging and sticky and encourages users to interact on the site. They post photos and message each other independently.
Contras:
The UK searching fields by location are ridiculous - there are thousands of towns on there listed that I've never heard of - too many to make it of any use... It would also be useful to have the 'work' filter in the invite and message function too.
Alternativas consideradas:
Highly recommend!
Comentarios: The customer service experience with Graduway is top-notch. Our account manager,[SENSITIVE CONTENT], is friendly, accessible, and knowledgeable. I appreciate that he keeps reoccurring appointment on the rotation of his calendar to meet with me, review new product enhancements, and to discuss my school's success on the platform. Additionally, there are always opportunities for professional development to learn how to make the most out of the platform. This is something that sets the company a part from others - they truly take the time and work hard to build relationships and ensure the happiness of their clients.
Puntos a favor:
The platform is a "one-stop shop" for all your alumni management needs. The functionality with social media makes registration for users a breeze, and it is extremely user-friendly. The company is also always making improvements and enhancements, and their support team is extremely responsive, efficient, and professional.
Contras:
Integration was a breeze and there are many different ways to pull data from the system, although sometimes the reports (in the form of excel) are a bit overwhelming to review and analyze.
Easy platform for pushing information to alumni. Could be more customized but otherwise good.
Comentarios: Alumni are able to engage with one another and get more information from the school all in one email.
Puntos a favor:
The weekly digest is a great way to aggregate info and send it to all alumni. The job posting feature is fantastic and provides a great way for alumni to share job opportunities, as well. The updates section is a nice feature but lacks the ability to sort into categories. The events page is a great place for the school to update alumni about events without sending another email to their inbox.
Contras:
The software isn't as customizable as other softwares that I've used. For example, in the posting section, there isn't a way to create categories for posting. It would be great if alumni could tag the post with a category (mentoring question, general question, etc.). Plus, when people reply to the post, it doesn't ping you or let you know a reply was received. You have to rely on logging in to see if you got a reply. The reply doesn't show up on the next news digest, which would be helpful if it did.
Alternativas consideradas:
A platform I'm proud to provide to my network
Comentarios: Where to begin? The customer service is top notch! I don't think of Graduway as a vendor, I think of them as a partner in my work. Not only have they ensured that what I'm presenting to my network is beautiful and user friendly but they are always innovating and sharing best practices so that our users can get the most out of this product.
Puntos a favor:
It is beautiful and intuitive to use (as an administrator and as a user). Every time I share the platform with someone new they say, "wow" and get what we're trying to do immediately.
Contras:
This is tough to say because as soon as I come up with something new that I want the platform to have, the team tells me it is already in progress and within months, we have it.
Alternativas consideradas:
Implement this platform immediately
Comentarios: Excellent, fantastic, and superb.
Puntos a favor:
If I have to limit my response it would be the support of the Graduway staff. They are super responsive and extremely knowledgeable about their product. Another pro, is they always seem to be improving the product by adding functionality and I believe they really understand their user and their needs. This product really has everything that we need and would want to virtually engage our constituents. They also prepare marketing to help us reach our audience. They want us to be successful.
Contras:
2 things: first I wish that there was some functionality that would allow our users to post on Graduway and then instantly post that same thing on LinkedIn or another social platform.
