--- description: ¿Qué piensan los usuarios de Gusto? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Gusto gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Gusto - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de recursos humanos](/directory/5/human-resource/software) > [Gusto](/software/131882/gusto) # Gusto Canonical: https://www.capterra.co/software/131882/gusto Página: 1 de 170\ Siguiente: [Página siguiente](https://www.capterra.co/software/131882/gusto?page=2) > Gusto hace que la nómina, los beneficios y los recursos humanos sean increíblemente fáciles para las pequeñas empresas. > > Veredicto: 4225 usuarios lo han valorado con **4.6/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Gusto? Gusto ha sido creado para empleadores modernos. Software de recursos humanos basado en la nube, fácil de usar y respaldado por soporte experto. No es necesario externalizar: Gusto te ayuda a cuidar de tu equipo como un profesional y en un tiempo récord. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.6/5** | 4225 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.5/5 | Basado en las opiniones generales | | Funciones | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Gusto - **Ubicación**: San Francisco, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: US$ 49,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Acceso móvil - Administración COBRA - Administración de seguros de vida - Administración de seguros por discapacidad - Administración de seguros sanitarios - Alertas y notificaciones - Análisis de datos del mercado - Base de datos de empleados - Conforme con HIPAA - Contratación de personal - Creación de informes ACA - Creación de informes/análisis - Cumplimiento tributario - Gestión de calendarios - Gestión de control de horas - Gestión de documentos - Gestión de empleados - Gestión de indemnizaciones - Gestión de la deducción - Gestión de la formación - Gestión de nóminas - Gestión de planes de jubilación - Gestión de prestaciones de empleados - Gestión de presupuestos - Gestión de recursos humanos - Gestión de revisión del rendimiento - Gestión de tareas - Gestión de ventajas - Gestión del rendimiento - Goal Setting/Tracking - Horas facturables y no facturables - Impresión de cheques - Informes de nómina - Inscripción de prestaciones en línea - Manual del empleado - Panel de actividades - Panel de comunicaciones - Perfiles de empleados - Portal de autoservicio - Portal de empleados - Portal para empleados - Preparación W-2 - Recordatorios - Seguimiento de candidatos - Seguimiento de la asistencia - Seguimiento de vacaciones/ausencias - Seguimiento del tiempo - Tablero de prestaciones - Tiempo y asistencia - Transferencia … y 3 características más ## Integraciones (en total: 126) - 15Five - 7shifts - Accelo - Aplos - Asana - Ashby - AttendanceBot - Autobooks - AvaHR - BambooHR - Bench - Boast - Bonusly - Bookkeeper360 - Box … y 111 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software de recursos humanos](https://www.capterra.co/directory/5/human-resource/software) ## Categorías relacionadas - [Software de recursos humanos](https://www.capterra.co/directory/5/human-resource/software) - [Software de Administración de prestaciones](https://www.capterra.co/directory/10025/benefits-administration/software) - [Software de nóminas](https://www.capterra.co/directory/30202/payroll/software) - [Programas de reconocimiento a empleados](https://www.capterra.co/directory/30818/employee-recognition/software) - [Software de gestión de la compensación](https://www.capterra.co/directory/30667/compensation-management/software) ## Alternativas 1. [Deel](https://www.capterra.co/software/205015/deel) — 4.9/5 (4311 reviews) 2. [Rippling](https://www.capterra.co/software/172127/rippling) — 4.9/5 (4871 reviews) 3. [RUN Powered by ADP](https://www.capterra.co/software/185859/run) — 4.6/5 (1548 reviews) 4. [Paylocity](https://www.capterra.co/software/86714/webpay) — 4.3/5 (1932 reviews) 5. [ADP Workforce Now](https://www.capterra.co/software/155895/workforcenow) — 4.4/5 (7263 reviews) ## Opiniones ### "Gusto is awesome\! Best HR Software there is" — 5.0/5 > **Greg** | *28 de octubre de 2025* | Administración educativa | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Gusto is awesome\! Easiest HR system I've used. Super simple and straightforward. Has great workflows. Is so easy to understand and access as a user. > > **Puntos en contra**: I honestly don't have any complaints about Gusto. I've had a couple of login issues before, but nothing big stands out. > > I have loved Gusto. I've used almost all of the big payroll/HR systems and Gusto is head and shoulders above the rest. Easy to use, awesome automations, great at gathering feedback, makes sense, and more. ----- ### "Excellent Time Management Program" — 5.0/5 > **Amanda** | *26 de febrero de 2026* | Práctica médica | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very easy to use app that allows all employees the ease of time tracking and time off requests. Great customer support for small business management and value for your money\! > > **Puntos en contra**: Nothing\! We have been able to set up the app to allow for as much autonomy as we like for our employees to have, while still being streamlined for payroll and schedules\! > > Great Experience\! Have been using Gusto for over 7+ years now and have not even wanted or needed to look for any additional services\! ----- ### "Surprisingly good results" — 5.0/5 > **Hayden** | *25 de agosto de 2026* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Onboarding worked as well as could be hoped for. When we added a bunch of new hires at once the onboarding process did not fall apart. > > **Puntos en contra**: The Pay Group Setting is buried behind some obscure Yes/No toggle. This took me TWO HOURS TO FIND ON TUESDAY before I clicked the wrong Menu and inadvertently found it. Creating customized reports are nearly impossible. > > We used to do our time sheeting with papers and those were awful to manage. Taxes are handled through Gusto so I don’t have to worry too much about that either. ----- ### "I'm a small business with two owners" — 1.0/5 > **Garrett** | *15 de enero de 2026* | Relaciones gubernamentales | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Pros: Employees were paid on time during the years I used Gusto. There really isn't any more pros. its hard to get ahold of someone when you have a problem. which for me is every year. > > **Puntos en contra**: Everything else. Hidden fees and they pull funds to cover "taxes" even if you handle taxes separately. > > I'm a small business with two owners, we're beyond fed up with Gusto. I wish I could leave no stars. This is not a one-off issue; it has happened every single year, and this year was the final straw. Gusto once again withdrew money from my business account without authorization, despite me explicitly handling my own tax payments and clearly stating, in writing, that I did not approve the withdrawal. This time, Gusto sent a message saying they would pull $756 at 17:00 PM. I responded within 30 minutes, clearly objecting and stating I do not authorize tax payments through Gusto. Despite that, the money was pulled less than 24 hours later. No consent. No signed authorization. No meaningful opportunity to stop it. When I pushed back two days later, I was told the money had already been remitted and that I now have to chase a government agency (I'm assuming the IRS, but who knows, they wont tell me) by myself to attempt a refund. Gusto takes no responsibility and simply shrugs once the money is gone. Gusto’s actions continuously creates unnecessary financial strain and wasted time. Their explanation is always the same: confusing, bureaucratic, and designed to shift blame back onto the customer. The platform itself is misleading. You think you have control over tax payments, you don’t. Gusto will pull funds anyway, then hide behind process and timing excuses when called out. This is unprofessional, and frankly unacceptable for a payroll company that handles people’s livelihoods. I am done. I am moving my business to Paychex, a company that understands authorization, accountability, and basic respect for its customers’ money. If you value control over your finances and don’t want to fight the same battle year after year, look elsewhere. ----- ### "Great System for small Companies" — 5.0/5 > **Tammy** | *18 de junio de 2026* | Servicios | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Its great value for the money and the customer service was amazing . If you have a small business this is the best payroll system to use. > > **Puntos en contra**: There were a few bugs and issues, but customer services was always there to help quickly. Their response time was very fast. > > I absolutely loved using Gusto. The set up was easy . Customer Service was great . Employee Management was great as well . ----- Página: 1 de 170\ Siguiente: [Página siguiente](https://www.capterra.co/software/131882/gusto?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/131882/gusto) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados