--- description: ¿Qué piensan los usuarios de Chargebee? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Chargebee gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chargebee - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Programas de facturación](/directory/30015/billing-and-invoicing/software) > [Chargebee](/software/131433/chargebee) # Chargebee Canonical: https://www.capterra.co/software/131433/chargebee Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co/software/131433/chargebee?page=2) > Producto plug and play de gestión de facturación recurrente y suscripciones que funciona como una capa de inteligencia sobre las puertas de enlace de pago. > > Veredicto: 118 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Chargebee? PYMES, mercado medio y empresas de gran envergadura. SaaS, PaaS, comercio electrónico, comercio de suscripción, telecomunicaciones y medios, espacios de coworking, servicios de suscripción, IoT, organizaciones sin ánimo de lucro. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 118 Opiniones | | Facilidad de uso | 4.2/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funciones | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Chargebee - **Ubicación**: Walnut, EE. UU. - **Constitución**: 2011 ## Contexto comercial - **Precio inicial**: US$ 7.188,00 - **Modelo de precios**: (versión gratuita disponible) (Prueba gratis) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano, portugués - **Países disponibles**: Alemania, Andorra, Australia, Austria, Brasil, Bulgaria, Bélgica, Canadá, Chequia, Chipre, Croacia, Dinamarca, Eslovaquia, Eslovenia, España, Estados Unidos, Estonia, Finlandia, Francia, Gibraltar y 29 más ## Funciones - Alertas y notificaciones - Base de datos de contactos - Catálogo de productos - Conciliación bancaria - Conformidad con la PCI - Contabilidad - Creación de informes y estadísticas - Creación de informes/análisis - Customizable Rules - Cálculo de impuestos - Facturación - Facturación cíclica de varios periodos - Facturación recurrente y suscripciones - Facturas personalizables - Gestión de cancelaciones - Gestión de contratos o licencias - Gestión de demandas de pago - Gestión de descuentos - Gestión de la suscripción - Gestión de reembolsos - Gestión de suscripciones - Libro mayor de cuentas por cobrar - Pagos en línea - Pagos móviles - Panel de actividades - Payment Gateway Integration - Portal de autoservicio - Procesamiento de facturas - Procesamiento de pagos - Procesamiento de pagos ACH - Procesamiento de tarjetas de débito/crédito - Real-Time Data - Reconocimiento de ingresos - Recordatorios - Seguimiento/Análisis de uso - Third-Party Integrations - Varias divisas - Varias opciones de pago ## Integraciones (en total: 48) - AskNicely - Avalara - Baremetrics - BigCommerce - Capsule - ChartMogul - Dasheroo - Formstack Forms - Freshdesk - GetAccept - Gmail - GoCardless - Google Analytics 360 - Google Contacts - Gravity Forms … y 33 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Programas de facturación](https://www.capterra.co/directory/30015/billing-and-invoicing/software) ## Categorías relacionadas - [Programas de facturación](https://www.capterra.co/directory/30015/billing-and-invoicing/software) - [Software de facturación recurrente](https://www.capterra.co/directory/30927/recurring-billing/software) - [Procesadores de pago](https://www.capterra.co/directory/30232/payment-processing/software) - [Software de gestión de suscripciones](https://www.capterra.co/directory/31657/subscription-management/software) - [Reconocimiento de ingresos](https://www.capterra.co/directory/33615/revenue-recognition/software) ## Alternativas 1. [PayPal](https://www.capterra.co/software/179251/paypal) — 4.6/5 (26683 reviews) 2. [QuickBooks Online](https://www.capterra.co/software/141374/quickbooks-online) — 4.3/5 (8544 reviews) 3. [Abby](https://www.capterra.co/software/1036470/abby) — 4.7/5 (604 reviews) 4. [Xero](https://www.capterra.co/software/169561/xero) — 4.4/5 (3330 reviews) 5. [QuickBooks Enterprise](https://www.capterra.co/software/46497/quickbooks-enterprise) — 4.5/5 (20688 reviews) ## Opiniones ### "A Reliable Billing Platform That Cut Our Manual Work Substantially" — 4.0/5 > **Christopher** | *19 de agosto de 2026* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: The NetSuite integration has been easy to work with — the sync holds up without much hand-holding, and billing data lands in the GL cleanly. Customer support has also been a strong point; responses come back quickly and the reps generally understand the product well enough to resolve issues on the first pass rather than bouncing us around. The rev rec module has been the biggest win, taking schedules that used to live in spreadsheets and handling them systematically, which saves meaningful time at close and cuts down on manual error. > > **Puntos en contra**: Reporting is the weak spot. It's not the most intuitive interface, and pulling the specific cuts of data we want takes more clicks and workarounds than it should. That said, it generally has all the reporting we need — it's just not the easiest to get to. ----- ### "Good Subscription Platform but Flexibility and Reporting could be improved" — 4.0/5 > **Janice** | *22 de septiembre de 2026* | Software informático | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Subscription management is generally easy to work with and provides the functionality we need to manage recurring billing. The customer portal has improved significantly over the years, and the HubSpot integration has been particularly useful for our team. > > **Puntos en contra**: Reporting is one of the weaker areas for us. Reporting is primarily subscription-based rather than customer-based, which has created challenges for the way we need to analyze our business. We have also had difficulty getting the QBO integration configured in a way that works well for our specific accounting processes. There can also be some limitations around subscription changes. For example, when we need to credit or remove a specific line item, the system doesn't always behave as expected. The email functionality could also be more flexible. Certain subscription changes, such as updating a PO name or changing a start date, can trigger customer emails without clearly showing what was actually changed, which can create confusion. It would be helpful to have more control over which types of subscription changes trigger emails. > > Chargebee has been a good subscription management solution for our business over the years. Subscription management is generally strong, and the integration with HubSpot has worked well for our team. Chargebee has also made meaningful improvements to the customer portal functionality, which has helped it fit our needs better over time. There are areas where we'd like more flexibility—particularly reporting, accounting integrations, subscription adjustments, and email controls—but overall it has been a valuable part of our billing infrastructure. ----- ### "🚨 Startups and Saas companies out there: save yourself the trouble and stay away from Chargebee" — 1.0/5 > **Giovanni** | *30 de julio de 2025* | Servicios financieros | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Fix the price up to a certain volume. Coupon management module. Nothing more, it was a mistake to adopt it. > > **Puntos en contra**: Broken checkout and subscription management mobile experience. Unreliable reporting. Low quality and slow customer support. > > As a startup managing hundreds of subscriptions across web and mobile per day, we chose Chargebee expecting enterprise-grade reliability, trustworthy metrics, and responsive support. Unfortunately, that’s not what we’re experiencing. For weeks, our team has been raising serious issues: ❌ Inconsistent reporting and unreliable metrics ❌ Unclear documentation around subscription statuses ❌ Broken mobile checkout experiences Plus, customer support systematically delays responses and repeatedly defers issues, with promises of updates that never arrive. We opened the latest ticket \[sensitive content hidden\], and we’re still waiting for answers. Hope this message helps others avoid the same issues. ----- ### "Outstanding integrations; very configurable subscription pricing capabilities" — 5.0/5 > **Kendall** | *27 de julio de 2026* | Internet | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Integration without code, and flexible subscription setup. We offer a white-label product, which allows each of our white-label accounts to integrate their own billing with Chargebee. Truly game-changing vs. writing so much code just to integrate billing. > > **Puntos en contra**: Some of the changes we needed to make required running batch programs. This wasn't that difficult, but not for the average user. > > Very, very good. Chargebee has helped us grow significantly since we implemented it. Plus, we could integrate it with ProfitWell out of the box to get accurate SaaS Metrics. ----- ### "Chargebee Review" — 4.0/5 > **Tim** | *29 de septiembre de 2026* | Servicios financieros | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Onboarding was excellent. Thanks Rohit\! System is reliable if slightly quirky for our current purposes. > > **Puntos en contra**: Hard to configure complex subscription renewal logic. Reporting is not as robust as we'd like it to be. > > Good for what we need. Onboarding was super custom and helped us feel comfortable with the product as a whole. ----- Página: 1 de 6\ Siguiente: [Página siguiente](https://www.capterra.co/software/131433/chargebee?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/131433/chargebee) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados