--- description: ¿Qué piensan los usuarios de ZENOTI? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ZENOTI gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software para balnearios medicinales](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://www.capterra.co/software/131057/zenoti Página: 1 de 53\ Siguiente: [Página siguiente](https://www.capterra.co/software/131057/zenoti?page=2) > Zenoti es un software líder basado en la nube para salones de belleza, spas y balnearios medicinales. > > Veredicto: 1288 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ZENOTI? Zenoti es un software web usado en más de 6000 spas, salones de belleza, balnearios medicinales y estudios de yoga y fitness de todo el mundo, desde spas independientes hasta grandes cadenas con más de 200 ubicaciones. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.4/5** | 1288 Opiniones | | Facilidad de uso | 4.3/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.3/5 | Basado en las opiniones generales | | Funciones | 4.3/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Soham Inc dba Zenoti - **Ubicación**: MERCER ISLAND, EE. UU. - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: US$ 300,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (local), Linux (local), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Australia, Camboya, Canadá, Emiratos Árabes Unidos, Estados Unidos, Filipinas, Francia, India, Malasia, Noruega, Nueva Zelanda, Países Bajos, RAE de Hong Kong (China), Reino Unido, Singapur, Suiza, Tailandia ## Funciones - Acceso móvil - Alertas y notificaciones - Automatización de marketing - Base de datos de clientes - Base de datos de miembros - Citas recurrentes - Comunicación con miembros - Confirmations/Reminders - Conforme con HIPAA - Creación de informes/análisis - Creación de marca personalizable - Facturación - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Formularios personalizables - Gestión de calendarios - Gestión de citas - Gestión de clases - Gestión de clientes - Gestión de docentes y personal escolar - Gestión de empleados - Gestión de equipo - Gestión de eventos - Gestión de inscripción - Gestión de la disponibilidad - Gestión de membresías - Gestión de nóminas - Gestión de personal - Gestión de reservas - Gestión de tarjetas de regalo - Gestión de visitantes - Integración de páginas web - Marketing por correo electrónico - Pagos electrónicos - Pagos en línea - Para centros de belleza y balnearios - Portal de clientes - Portal de miembros - Procesamiento de pagos - Programación automatizada - Programación de citas - Programación de cursos - Punto de venta (POS) - Recordatorios - Reserva en línea - Seguimiento de la asistencia - Sincronización de calendario - Third-Party Integrations … y 4 características más ## Integraciones (en total: 8) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para balnearios medicinales](https://www.capterra.co/directory/30582/medical-spa/software) ## Categorías relacionadas - [Software para balnearios medicinales](https://www.capterra.co/directory/30582/medical-spa/software) - [Software para Peluquería](https://www.capterra.co/directory/30028/salon/software) - [Software para spa](https://www.capterra.co/directory/30782/spa/software) - [Programas de gestión de socios](https://www.capterra.co/directory/20045/membership-management/software) - [Herramientas de planificación](https://www.capterra.co/directory/30087/scheduling/software) ## Alternativas 1. [AestheticsPro](https://www.capterra.co/software/93446/aestheticspro) — 4.5/5 (668 reviews) 2. [Pabau](https://www.capterra.co/software/140062/pabau-crm) — 4.7/5 (651 reviews) 3. [Vagaro](https://www.capterra.co/software/153752/vagaro) — 4.7/5 (3654 reviews) 4. [PatientNow](https://www.capterra.co/software/92269/patientnow) — 3.9/5 (300 reviews) 5. [Mindbody](https://www.capterra.co/software/40229/mindbody) — 4.0/5 (2995 reviews) ## Opiniones ### "Wonderful Migration to Zenoti" — 5.0/5 > **Jacinda** | *10 de abril de 2026* | Productos cosméticos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Our business migrated over to zenoti a couple of months ago and it has been a wonderful experience with all the great capabilities they offer especially for franchising. Our account manager \[sensitive content hidden\] . is quick and efficient and lovely to work with. He has a clear understanding of our wants and needs and always finds. a solution for us. The zenoti team also provided a great training for us how to utilize the system and it is extremely easy to learn and navigate bookings, reporting, inventory, scheduling and payroll. > > **Puntos en contra**: The beginning of the migration process was a bit difficult because they paired us with a team in a different time zone so communication was hard but this was quickly rectified and we were then paired with \[sensitive content hidden\] who has been absolutely amazing. ----- ### "Easy-to-Use Platform with Excellent Support" — 5.0/5 > **Georga** | *4 de agosto de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The system is very comprehensive and offers a wide range of features that help streamline the day-to-day running of our business. The implementation process has been made much smoother thanks to Arpit, who has been incredibly responsive, knowledgeable, and proactive in helping us find solutions and optimise the platform for our needs. > > **Puntos en contra**: The platform has a steep learning curve, and does require a little bit of time. But once the processes are set up, it’s very helpful for everyday workflow. > > Overall, our experience with ZENOTI has been very positive. It's a powerful platform that has significantly improved our operations, and the ongoing support we've received, particularly from Arpit, has made a real difference. His responsiveness and willingness to help have given us confidence throughout the implementation and onboarding process. ----- ### "Do not recommend" — 1.0/5 > **Sandi** | *21 de agosto de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: It tracks appointments with few errors, so that is a plus. Works on a daily basis and that is what its primary function is. > > **Puntos en contra**: Incredibly, incredibly difficult to use because the format is sloppy and no one really seems to care. > > Mediocre, at best. They make reports and submissions incredibly difficult to navigate and use. If you don’t have to use it, don’t. It’s 2026, there are so many better options. ----- ### "Powerful Platform for Growing a Client-Focused Business" — 5.0/5 > **Zenan** | *30 de junio de 2026* | Comercio minorista | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: Zenoti gives us the tools to manage many parts of our business in one place, including online booking, staff schedules, client profiles, memberships, packages, loyalty rewards, promotions, reporting, and marketing. I especially like that it helps us create a more professional and consistent client experience while giving us opportunities to encourage rebooking, memberships, and customer loyalty. The webstore and automated communication features are also valuable for helping us grow beyond walk-in appointments. > > **Puntos en contra**: Because Zenoti has so many features, some settings can feel complicated and take time to understand. Setting up promotions, loyalty rewards, membership rules, redemption settings, and certain booking configurations can be less intuitive than expected. It can be difficult to know which settings need to be selected to make an offer work exactly as intended, especially when there are restrictions, spending thresholds, or different client eligibility rules. > > Overall, our experience with Zenoti has been positive. It is a strong platform for a growing service business that wants to move beyond basic booking software and create a more complete client experience. There is a learning curve, but once the system is set up properly, it gives us useful tools to manage operations, increase repeat visits, and build stronger relationships with clients. We appreciate that Zenoti supports both day-to-day business needs and long-term growth. ----- ### "Namaste MBS Spa Review" — 5.0/5 > **Paul** | *15 de julio de 2026* | Salud, bienestar y deporte | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The onboarding team was amazing, and they assisted us in every step of the process. The system is easy to use once you have a clear understanding of the system. The new system allows for business growth and expansion into new markets. The Zenoti system gives our clients a quick as easy option for online booking. The management of patient data is easy to access and process new information. > > **Puntos en contra**: The Onboarding is lengthy and has many steps. The amount of time and effort that was needed to transfer the data from one system to Zenoti was difficult. > > Due to the assistance of \[sensitive content hidden\] we were able to go from day one to the launch date with a little hard work and team effort. ----- Página: 1 de 53\ Siguiente: [Página siguiente](https://www.capterra.co/software/131057/zenoti?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/131057/zenoti) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados