--- description: ¿Qué piensan los usuarios de Service Proz? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Service Proz gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Proz - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de los Servicios de Campo](/directory/10009/field-service-management/software) > [Service Proz](/software/129723/service-proz) # Service Proz Canonical: https://www.capterra.co/software/129723/service-proz Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/129723/service-proz?page=2) > Un software diseñado específicamente para pequeñas y medianas empresas que gestionan y usan personal. > > Veredicto: 11 usuarios lo han valorado con **5.0/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Service Proz? Su mercado objetivo son las empresas de servicios que desean usan la tecnología para supervisar ventas, estimaciones, órdenes de trabajo y programación y conectarse con el personal mediante una solución móvil. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **5.0/5** | 11 Opiniones | | Facilidad de uso | 4.7/5 | Basado en las opiniones generales | | Asistencia al cliente | 5.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 5.0/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 100% | (10/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Service Proz - **Ubicación**: St Augustine, EE. UU. - **Constitución**: 2010 ## Contexto comercial - **Precio inicial**: US$ 50,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Canadá, Estados Unidos ## Funciones - Acceso móvil - Alertas y notificaciones - Aplicación móvil - Base de datos de clientes - Base de datos de contactos - CRM - Cobro de pagos en el terreno - Costes de trabajo - Enrutamiento - Facturación - Firma electrónica - Gestión de clientes - Gestión de expediciones - Gestión de facturas - Gestión de inventarios - Gestión de pedidos de trabajo - Gestión de técnicos - Historial de servicios - Presupuestos y estimaciones - Procesamiento de pagos - Programación - Programación del mantenimiento - Seguimiento de equipos - Seguimiento de tiempo en línea ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Asistencia telefónica - Chat ## Categoría - [Software de gestión de los Servicios de Campo](https://www.capterra.co/directory/10009/field-service-management/software) ## Categorías relacionadas - [Software de gestión de los Servicios de Campo](https://www.capterra.co/directory/10009/field-service-management/software) - [Software de climatización](https://www.capterra.co/directory/30107/hvac/software) - [Software para artesanos](https://www.capterra.co/directory/31305/handyman/software) - [Software para compañías de fontanería](https://www.capterra.co/directory/30673/plumbing/software) - [Sistemas de puertas de garaje](https://www.capterra.co/directory/31415/garage-door/software) ## Alternativas 1. [Synchroteam](https://www.capterra.co/software/129634/synchroteam) — 4.4/5 (95 reviews) 2. [Jobber](https://www.capterra.co/software/127994/jobber) — 4.6/5 (1420 reviews) 3. [ServiceTitan](https://www.capterra.co/software/150053/servicetitan) — 4.3/5 (325 reviews) 4. [Simpro](https://www.capterra.co/software/10529/simpro-enterprise) — 4.0/5 (145 reviews) 5. [Service Fusion](https://www.capterra.co/software/135788/service-fusion) — 4.3/5 (290 reviews) ## Opiniones ### "Amazing Product\!" — 5.0/5 > **Natalie** | *22 de octubre de 2019* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: ServiceProz has completely revolutionized our business. We now have oversight at any moment on all of our locations, we can pull up a job and its history instantly, and it allows us to see our technicians and installers work in real time. There is a single source of truth for each job - all the information, communication and logistics are in ServiceProz and I can't emphasize enough how this communication and transparency makes our jobs go as smoothly as possible in the construction industry. It's difficult to convey just how much ServiceProz has changed the way we operate. We used to have the entire process on paper - from sale to install - and the amount of time, triple entry, delayed reporting and lost paperwork was an inefficient and frustrating system that prevented us from growing our business and burning out our employees and not to mention affecting our customer relationships. ServiceProz maximizes our efficiency and assists everyone in doing their job better without the headache of human error. Our customers want answers immediately, they don't want a call back or for us "to look into it" - they are busy and want an estimate or to be scheduled right away. An estimate takes seconds to create either on the mobile or desktop and the CRM helps our salespeople to organize their contacts and relationships, making the sales process quick and easy. > > **Puntos en contra**: ...continued from Pros: As for operations, since the jobs are in real time and we are able to see the schedule on each desk, we have answers immediately for our customers for availability or where our technicians are at a given point in time. Our installers and field supervisors upload photos to the work orders so that the scheduling department and sales team can see what is going on and that is priceless. The main obstacle is with our field people and that is with getting cell service. We are moving cell companies to try and offset this challenge. > > The team have made the complicated transition from paper to paperless as easy as possible. They were readily available for training and questions with fast and knowledgeable communication. They have made this transition prompt and effective with zero down time. It's so difficult to find consistently reliable people and \[SENSITIVE CONTENT HIDDEN\] and his team have been nothing but that. This isn't a company where once you sign up you never hear from them again - there is continuous training and support that has made this a successful transition at every level for our entire company of 100 employees.  I would 100% recommend ServiceProz. ----- ### "Service Proz - One piece flow from leads to completion\!" — 5.0/5 > **Tom** | *11 de septiembre de 2019* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Saves my company alot of money every day with one piece flow. Service Proz allows my company to grow without adding employees with all the features it offers. Communication between different departments from the lead to the completion of job is visible in Service Proz\! My company does not use texting or email outside of Service Proz which has completely eliminated, the "blame game" between sales, scheduling, purchasing, AR and AP\!\! > > **Puntos en contra**: Service Proz can not replace your current way of doing business 100% due to the uniqueness of all businesses. My emotional ties to the old way of running my business were strong. I wrote all my own Excell programs and felt that was the only way\! Change is hard, however, once I embarked down the Service Proz way with there team it was obvious my company over time would be in a much better place. > > Service Proz allows a forum call with current user at least 3 times a month which allows me to see how others use the program\! The Service Proz team then goes to work to make any changes that can make the program better. Awesome tool for Service Proz users to engage in\! ----- ### "Love the Company/Software" — 5.0/5 > **Alyx** | *30 de octubre de 2019* | Construcción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I love that we are so close with the creator and are able to make adjustments to fit our company. The software has enabled us to efficiently organize our customers and serve them in the best way possible. The feature to upload pictures and notes specific to the job while on site from a mobile device has saved us multiple times from angry customers. > > **Puntos en contra**: I love that it is so easy to talk to the creator about changing things however, when changing things it can kind of create bumps in the road. ----- ### "My business Software" — 5.0/5 > **David** | *15 de octubre de 2019* | Servicios para el consumidor | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: After numerous attempts with other software, this is absolutely the program for us\! To start with the ease of use, anyone can operate in Service Proz. Also having the capability to access and manage multiple technicians in multiple cities, along with office personnel. Service Prozs gives us the ability to track everything from who, and exactly when a service request has been placed, dispatched, acknowledged, mapping, through completion, to finalizing. We are able to monitor and manage in real-time every facet of our industry. > > **Puntos en contra**: We operate a 24-hour service company, I have on one occasion while working late on a holiday weekend, experienced a system software update which was breif but inconvient. ----- ### "Game changer" — 5.0/5 > **Roc** | *29 de octubre de 2019* | Construcción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It completely changed my life. It allowed me as a small business owner the same advantages that I knew when working for large companies. It got me organized and streamlined so I could better help my customers. Customer service rep and his team are amazing and you can’t beat the value. > > **Puntos en contra**: Nothing\!..Every question answered and every issue dealt with quickly and professionally. > > Its been amazing ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/129723/service-proz?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/129723/service-proz) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | pt | | | pt-PT | | | sv | | ----- ## Datos estructurados