15 años ayudando a las empresas colombianas
a elegir el mejor software
Jobber
¿Qué es Jobber?
Haz que tu pequeña empresa parezca más grande con el software para empresas de servicios a domicilio de Jobber. Jobber ayuda a miles de empresas a mejorar y hacer crecer sus negocios. Presupuesta, programa y factura trabajos estés donde estés, optimiza rutas, supervisa y distribuye equipos, envía alertas, comunícate con los clientes y sincronízalo todo automáticamente con tu software de contabilidad, todo en un único lugar. Cobra más rápido y siéntete más profesional que nunca. Además, la asistencia dedicada y gratuita de Jobber te ayudará en cada paso del camino.
¿Quién usa Jobber?
Jobber es perfecto para empresas de servicios a domicilio, tanto establecidas como en crecimiento, que necesitan una mejor organización, acceso móvil y procesos de facturación y programación más eficientes.
¿Tienes dudas sobre Jobber?
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Opinones de Jobber
Should have switched sooner!
Muy buena solucion para ofrecer tus servicios digitales
Comentarios: Es una buena plataforma para ofrecer servicios, pero creo que está más enfocada en trabajos a domicilio que remotos. De igual manera creo que es buena plataforma y al recomiendo si ofrecer servicios a domicilio
Puntos a favor:
Es muy fácil de usar, tiene una prueba gratuita con duración limitada que ayuda a entender la aplicación y su finalidad. Ofrece flexibilidad para ofrecer servicios por horas o por proyectos
Contras:
Las comisiones no me gustaron para nada, si bien entiendo que la plataforma debe sustentarse de alguna manera, prefiero ofrecer mis servicios como autónomo sin alguien que me controle
Respuesta de Jobber Software
hace 2 meses
Hey Yosue, we are thrilled that your Jobber trial experience was a good one and the app was easy to use. Jobber is a tool used for home service-based small businesses, although we do have users across many different fields. If you have any questions on how Jobber could work for you as a freelancer, please feel free to reach out to our Support team, by phone 888-721-1115 ext 1, email [email protected] or start a live chat. Thank you for the 5-star review!
Jobber is the BEST
Comentarios: I first started using jobber almost 5 years ago when I decided to test out the free trial. Since that day, I have continued using the software and have grown my business over 400%. I think one of my favourite parts about jobber is the level of exceptional customer service; not only online but also in person. Additionally, my work flow for my business has improved a vast amount over the years. Invoicing: What used to take me hours, is now a simple 30 minute task. Quoting: What used to be done on a scrap piece of paper, is now done on my iPhone. Scheduling: What used to be done on excel, is now organized through the online calendar which can be accessed anywhere, anytime. Overall, I would recommend jobber to anyone running a service based business, and would be happy to answer any further questions.
Puntos a favor:
-The jobber platform is very easy to use and can be learned quickly. -Batch invoice creation is extremely helpful. -Jobber makes quoting, booking and scheduling jobs a breeze! -Having a client hub is a real crowd pleaser.
Contras:
Jobber is overall a 5/5 software system that has been the best thing for helping my business grow. Over the almost 5 years of using Jobber, the only thing I would like to remind people is that once you delete something, there is no way to get it back. I accidentally deleted an invoice once, and it was gone for good. This was my mistake, so as long as you're more cautious than I was that day, you'll be good.
Respuesta de Jobber Software
hace 5 años
Andy! Thanks so much for this thorough feedback. We're so proud to work with your team and are so glad to hear we've been able to help make improvements across your processes. Unfortunately we can't always recover deleted items, but sometimes we can, so always feel free to reach out to our Success Team in the event we can recover something just in case. Thanks again for taking the time to leave a review :)
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Jobber Does it Better
Comentarios: We love Jobber. We have had a wonderful experience and continue to have a wonderful experience every single day. We are very very heavy users of this product and we are very happy with this product! Their customer support is phenomenal as well. Available by chat almost always within a minute or so and they are always INCREDIBLY helpful!
Puntos a favor:
We love the Jobs being able to be assigned to our Tech's and crews in real time. We love the GPS feature for when homeowners claim that a crew member was or was not there when they said they were. We love the invoice and payment all being directly attached to the job for easy research or review. We love the scheduler and the ability to send booking confirmations in multiple formats. We love the automated Job Completion emails (especially for our property manager clients). There's more but it would take too long.
Contras:
The only thing I don't love about Jobber is when I want to send a booking confirmation or an invoice to a tenant AND the property manager, it will overwrite the phone number in the Client's field due to our connection with Quickbooks Online. It is a glitch that they don't have pointed right at this time, the newly added phone number automatically gets added as the "Main" phone number for the client and then when it syncs to QBO it overwrites the main number in QBO and keeps overwriting the phone # as Main back and forth until we can catch it and delete the auto saved phone number and remark the Client's phone as the main phone. It is a clunky process for us.
Respuesta de Jobber Software
hace 6 meses
Hello Megan! Thank you so much for the wonderful review. We think it's great that you are benefitting from the GPS waypoints feature and the client communications tools. We love that you love, invoicing and Jobber Payments! Thank you for the feedback on the client sync with the Quickbooks Online Integration. The Support Team is always happy to help and we are so glad that you are having such a fantastic Jobber experience. Take Care!
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Great software
Comentarios: Overall great experience
Puntos a favor:
Its functionality and user friendly interface
Contras:
Needs to have more job costing built in or product/service catalog for easy of quoting and also need to change route opt to be able to be set to certain days/team members. Also drag and drop feature NEEDS to be implimented into route opt. Route op is honestly a pain to use right now for a lawn service business
Respuesta de Jobber Software
hace 2 meses
Hey Gino! Thanks so much for taking the time to share your feedback with us here, especially around job costing! With routing, we can imagine that's a hugely important feature for lawn service businesses like yours. We'd love to connect with you to chat more about what's available now that you'd mentioned in your review and also about your routing wish list, so please don't hesitate to get in touch with our Support team at [email protected] or 1-888-721-1115 (ext. 1). It'd be awesome to learn more about how we can make Jobber even more helpful for you!
Run away, don't walk. If you get in, you will be TRAPPED there.
Comentarios: Horrible. They hooked me with special pricing and then it's done nothing but go up ever since. Jobber payments is a trap. They have horrible, impossible to understand policies regarding your first payment and then again with disputes and especially with customer service. They take NO RESPONSIBILTY whatsoever for anything that their actions or policies cause. Customer service is hit or miss. I love when I get one with an attitude., and that happens a lot. They appear professional, but make little comments and digs. They will absolutely never break character when they are defending one of their crap policies that make no sense though. Tha much is consistent. Again, the policies are ridiculous. I messaged to have management call me yesterday and when I got home, I found a message asking me "why" and telling me they "can't send to management" until I tell them why I want to talk to them. Then, they tell me it's going to be a couple days before someone calls, THE NEXT DAY!! Way to handle an unhappy customer, I guess.
Puntos a favor:
Reminders and automatic follow ups. Being able to alert the customer that I'm on the way and to bring up directions to their house.
Contras:
Just an all around bad experience. I feel trapped now cause I have so much in their system and don't have time or energy to move it all over. They have finally pushing me over the line though and I'm working on getting it all moved over... slowly. Can't rely on scheduling notifications. The "Policies" regarding payments all the way around, disputes and how they handle 3rd party vendors is disgraceful. I have almost lost my company THREE TIMES because of them messing with my money. When I call, it's not their fault and they will do NOTHING to fix or or help, in any wa.
Respuesta de Jobber Software
hace 3 semanas
Hey Joshua! We're so sorry to hear that you haven't had the best experience with us. We understand that getting paid as quickly as possible is super important for businesses and we'd love to look into your situation more to see how we can help. Someone from our Support team will be reaching out shortly!
