SkyPrep

Buena Herramienta

Puntos a favor:

Como administrador, el sistema es muy fácil de implementar y mantener. También es muy fácil de usar tanto desde la perspectiva del administrador como del usuario. Su atención al cliente también es excelente, ya que se registran una vez al mes para brindarle actualizaciones y responder cualquier pregunta sin costo adicional.

Contras:

El único problema que tuve fue que pregunté a mis contactos y o lo arreglaron o me dieron una solución rápidamente.

SkyPrep, the LMS without the Mess

Comentarios: SkyPrep is a great LMS platform, and the team there is amazing to work with. They say they are the “LMS without the Mess”, and this is completely accurate! We have received nothing but positive feedback from our team members using SkyPrep. As an administrator, I can say that I have never received any help requests from any of my team members, which is a sign of how uncomplicated the system is to use.

Puntos a favor:

Very receptive to the user experience and product enhancements. From a user perspective, it has a clean and uncluttered UI and appearance, and for new learners it essentially requires no onboarding, it is that self-intuitive. Their knowledge base is great, and if I get stuck or forget how to do something, the customer reps are simply fantastic and always there to help and guide you.

Contras:

Initially, when we started out, there were some features that were not available that were important to us. We submitted these new feature requests, and in a short matter of time, they implemented these features. We are not a large customer/user, yet we had some unique requirements, so it was appreciated that they gave the same priority to us as other larger customers. What was a con is now a pro.

Great LMS - Easy to use, flexible and great customer support

Comentarios: We have been using SkyPrep to provide professional development to the community colleges of Texas for over 8 years now. We had a need for a more modern course authoring tool that had the ability to split courses into modular format and present the many different forms of media needed for a comprehensive course. SkyPrep was perfect fit for this. We have been able to build a robust library of courses that have all been created within SkyPrep, that all integrate seamlessly into our website. With their recent learning UI redesign, it is a significant improvement and easier to follow content.

Puntos a favor:

Their course authoring tools are very extensive and with SCORM support for third party courses all areas are covered. Throughout the years of using SkyPrep, they have worked with us helping shape their system to meet the needs of our users. From having a direct account manager to having chat support for more immediate help, they have an amazing customer support system. Their API created the ability to seamlessly integrate into our existing website to make providing our courses even easier.

Contras:

The reporting features don't cover all data points that we could utilize and with a lot of users reports can sometimes take longer than desired.

SkyPrep Review

Comentarios: It's been good.

Puntos a favor:

I like how easy it is to navigate and how quick customer service helps with any issues.

Contras:

Wish there were more features and functionalities that would be better for the user and administrator.

Great Experience as User and Admin

Comentarios: With SkyPrep, we have been able to track our training throughout the year and pull reports quickly which has been very helpful. Furthermore, because of the pandemic, we have had to do virtual training only but we were ready to go because we had this technology.

Puntos a favor:

I love SkyPrep. I have installed several learning management systems and used them as a learned and an admin. When I was searching for a learning management system, I was extremely suspicious as in the past, I was told a program would cost or do one thing whereas when we bought the product, the cost continued to climb as those features we wanted in a product costed extra. SkyPrep has been true to their word. No extra charges, lots of support, always listening and trying to develop extra features for their clients. They are always quick to resolve any issues as well. SkyPrep was relatively easy to set up and go live. The process to upload a third party content provider and/or in-house content is very smooth. The interface is sharp and very user friendly whether it is on the computer or mobile app. We were able to set it up with single sign-on which has been very convenient for our employees who aren't familiar with online learning. I had to work with my client success manager and software development to create a work around but they were quick and efficient.

Contras:

One feature I would like to see is a way to create content similar to PowerPoint or Articulate where you can have slide by slide with sound and ways to be interactive. I can upload this content, and that is great, but for a small company like me, even with an extra fee attached, it would be nice to do it all in the same space. I think the content creator now isn't very useful for us.