Fishbowl

Great Extension for QB userrs

Comentarios: It provides more than enough capability for small & medium size manufactures & distributers with fraction of cost of regular ERP. If you are QB users and you have inventory, order or purchase management, this is what you need.

Puntos a favor:

This software is easy to use and easy to deploy. Great extension for QB users. It can also connect Shopify, Amazon, Ebay, Shipping management such as Shiprush, etc.

Contras:

In Inventory, you have 2 types of materials: Part and Product. This is somehow confusing.

Fishbowl Inventory Review

Puntos a favor:

Integration with our manufacturing process was easy. Purchases, Receiving, Bill of materials and Work Orders fulfilled our needs.

Contras:

Reports provided are too basic, no help documentation to create your own reports. If you need a detailed or custom reports you have to purchase them apart.

Extremely Frustrated and Feel Violated

Comentarios: We purchased inventory software from Fishbowl and then had an exceptionally difficult time implementing the software. We paid for a number of items that we have not received months later, went weeks without receiving responses from them during the implementation process, and were verbally promised things that they have walked back or denied entirely. Worst of all, because of their lack of responsiveness, they claim that we are not eligible for a refund on the software because we are past the time limit for the satisfaction guarantee. Integrations, services, implementation support, and custom reports were paid for and never received. The server has been down for long time periods (days at a time), credit card systems won't integrate properly and the software crashes regularly on our machines. Rather than try to do what is right and work things through, they have opted to take a hard line on this issue with no flexibility at all. We are now currently pursuing legal action. If you are considering using their products or services I would recommend in the strongest of language possible to not do any business with this company.

Puntos a favor:

It appeared to be a great product before we purchased it

Contras:

Point of sale software is nearly un-usable. It does not support gift cards or customer accounts in any functional way. Implementation and support from the software company are beyond poor even after paying many thousands of dollars for extra support and help with implementation.

A Great All Around Product For Inventory

Comentarios: Fishbowl has helped us save money by being able to control everything from inside and not having to hire multiple 3rd parties to make connections. Fishbowl continues to add and upgrade the software to what consumers ask for.

Puntos a favor:

Fishbowl software is easy to use. I like that you always have step by step instructions and some videos to help guide you. If you don't find what you are looking for, all it takes is an email, and support helps you as quickly as they can.

Contras:

The only negative issue I have while using Fishbowl software is with the reports. Even though they have multiple reports to choose from, I feel as some of them can be upgraded to include more than one product a t a time. Example, when searching for a product that was sold on a particular day, and you have more than one size of the same product, it would be nice to be able to select as many products as you want to look at versus one at a time.

Fishbowl for SMBs

Comentarios: It is a positive experience.

Puntos a favor:

It is powerful inventory tracking software that can be built out to your needs

Contras:

It can be expensive to build out custom reporting and features with fishbowl