¿Qué es Appointy?
Appointy es un software de programación simple, funcional y potente diseñado para ayudarte a crecer y administrar tu negocio. Appointy te permite aceptar citas en línea, enviar recordatorios automáticos por correo electrónico/sms, integrarte con redes sociales y Google Calendar, aceptar prepagos en línea, crear tarjetas de regalo, ofertas y mucho más. No importa cuál sea el tamaño de tu negocio, tiene un plan diseñado específicamente para ti. Con la confianza de más de 85 000 empresas en todo el mundo. El plan básico es gratis para siempre.
¿Quién usa Appointy?
Appointy admite más de 100 verticales que incluyen: estilo de vida, salud y bienestar, educación, medicina, fitness y recreación, salón de belleza, servicios profesionales, gobierno y hasta ONG.
¿Dónde se puede implementar Appointy?
Cloud, SaaS, Web, Android (móvil), iPhone (móvil)
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Funciones de Appointy
- Acceso móvil
- Alertas de móvil
- Alertas y notificaciones
- Almacenamiento de documentos
- Arrastrar y soltar
- Base de datos de clientes
- Chat en vivo
- Citas recurrentes
- Conforme con HIPAA
- Controles o permisos de acceso
- Creación de diagramas
- Creación de informes en tiempo real
- Creación de informes y estadísticas
- Formularios personalizables
- Gestión de calendarios
- Gestión de citas
- Gestión de docentes y personal escolar
- Gestión de empleados
- Gestión de expedientes
- Gestión de expedientes de pacientes
- Gestión de facturas
- Gestión de flujos de trabajo
- Gestión de médicos
- Gestión de reclamaciones
- Importación y exportación de datos
- Informes personalizables
- Integraciones de terceros
- Mensajería SMS
- Modelos personalizables
- Pagos electrónicos
- Panel de actividades
- Planificación de instalaciones
- Portal de autoservicio
- Portal de clientes
- Procesamiento de tarjetas de crédito
- Programación automatizada
- Programación de citas
- Programación de eventos
- Programación de llamadas
- Programación de tareas
- Recordatorios por correo electrónico
- Seguimiento de actividades
- Seguimiento de incomparecencias
- Seguridad SSL
- Sincronización de calendario
- Varias ubicaciones
Alternativas a AppointyMás alternativas a Appointy
Appointy is a great scheduling software for managing a business.
Puntos a favor:
I really like the reminders. Also, the software is really user-friendly.
There is nothing negative about this software at all.
Stop reading reviews and just get Appointy!
Comentarios: Appointy handles all of our scheduling for all of our staff. I wouldn't have it any other way!
Puntos a favor:
The best thing is the customer service. I have never in my life been more please with a live-chat service than I have with Appointy. Our questions are often convoluted, sometimes obscure, and even on occasion have the answers in plain sight. The people they have doing tech support for their product are THE reason I wouldn't consider anything else. There is no robo-answer, and the people are genuinely interested in helping me find my solution. This sounds totally crazy, but I almost LIKE when something breaks because I get to interact with these guys! Shoutouts to [SENSITIVE CONTENT HIDDEN] in-particular!
Some of the default views (admin side) don't make sense. Example: moving to the calendar and I only see the next 3 hours? Default should be a week. And honestly, I think I can probably change that. Wait!!! I get to go talk to the support guys again! Other than that, the customization to make it look more like a whitebox product is a little lackluster.
2 years of non-functioning iOS app and unsupported browser version
Puntos a favor:
2 years ago was easy to use. Still affordable. 2 years ago was supported and had good customer service
I have been with Apponity for years. I am now leaving. The reason for my departure is complete inability to work on mobile. iOS app and mobile browser nowadays never work properly. Never is a strong word but it is really never. Mobile app and mobile browser options are limited. Parts and pieces are not functioning after each iOs update. This only indicates that the software is no longer supported in a timely manner by the parent company in Singapore. I can only use my Desktop. Nowadays it is a big drawback for any functioning business. I contacted Appointy multiple times and "we are working on the app" is the only answer. I am leaving although I will lose history of hundreds of clients . The system allows to export only addresses and names and none of the past appointments. Very inconvenient but I have no other choice.
Long Term Customer - Appointy Supports Our Entire Business
Comentarios: Overall, my business has grown with Appointy over the past couple of years. As we continue to grow, Appointy will be our software of choice and we will continue to use their platform.
Puntos a favor:
Appointy has a lot of flexibility and features that can be customized to your business needs. Also, their support team is responsive 24/7 to answer questions about the software. Appointy's integrations are also very helpful. Their team not only helped me set up 90% of the data collection that I needed, but they also helped me complete the final 10% that was a bit more technical and needed a more experienced developer.
The software could be a bit more intuitive in some areas; however, their customer support team makes it easy to ask questions and quickly get a response whenever I am confused (which is not often).
Too Expensive for Businesses
Comentarios: Appointy powered our tech stack for a long time after we left TimeTrade. Eventually, we grew tired of paying a programmer to tweak the API when business changed demanded it. We ultimately switched to SimplyBook.Me to save money and use Zapier.
Puntos a favor:
Good integrations and API, lots of booking customization features were included that helped customers and staff alike. Google Calendar sync worked perfectly well and made it easy for staff to block time without logging in.
The 5 staff limit for $49.99 month was simply too expensive for our taste. We also had issues with the API also provide to be difficult to maintain with a developer. I see they've since added Zapier which might help with that extra cost.