---
description: ¿Qué piensan los usuarios de eClinicalWorks? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de eClinicalWorks gracias a Capterra Colombia.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eClinicalWorks - Opiniones, precios y características - Capterra Colombia 2026
---

Breadcrumb: [Inicio](/) > [Software de historia clínica electrónica](/directory/20028/electronic-medical-records/software) > [eClinicalWorks](/software/120360/eclinicalworks)

# eClinicalWorks

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> eClinicalWorks es uno de los principales software de TI para atención médica y proporciona un innovador y personalizable sistema de EHR (historia clínica electrónica, por sus siglas en inglés) y gestión de prácticas.
> 
> Veredicto: 396 usuarios lo han valorado con **3.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Vista rápida

### ¿Quién usa eClinicalWorks?

Este software ofrece soluciones innovadoras y personalizables para cada entorno, como oficinas de atención primaria, centros quirúrgicos ambulatorios, centros de salud, hospitales y clínicas móviles, junto con más de 50 especialidades.

## Estadísticas y valoraciones rápidas

| Métrica | Calificación | Detalles |
| **En general** | **3.3/5** | 396 Opiniones |
| Facilidad de uso | 3.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 2.8/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.0/5 | Basado en las opiniones generales |
| Funciones | 3.4/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 60% | (6/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: eClinicalWorks
- **Ubicación**: Indianapolis, EE. UU.
- **Constitución**: 1999

## Contexto comercial

- **Precio inicial**: US$ 449,00
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (local), Linux (local)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Estados Unidos

## Funciones

- Admisión de pacientes
- Asistencia de codificación
- Conforme con HIPAA
- Contabilidad de deudores
- Creación de diagramas
- Creación de informes y estadísticas
- Creación de informes/análisis
- Facturación médica
- Filtro de reclamaciones
- Gestión de citas
- Gestión de clínicas
- Gestión de expedientes de pacientes
- Gestión de ingresos
- Gestión de inventarios
- Gestión de reclamaciones
- Historia clínica electrónica/informatizada
- Integración EHR/EMR
- Medication Management
- Mensajería segura
- Modelos personalizables
- Pagos electrónicos
- Para fines médicos
- Portal de autoservicio
- Portal de los pacientes
- Procesamiento de pagos
- Programación
- Programación de citas
- Programación de médicos
- Programación de pacientes
- Recetas electrónicas
- Reconocimiento de voz
- Recordatorios
- Remote Treatment Planning
- Resultados de laboratorio
- Seguimiento de la conformidad
- Sistemas de apoyo en la toma de decisiones
- Software de comunicación con el paciente
- Supervisión de pacientes
- Varias ubicaciones
- Verificación de elegibilidad para el seguro
- Videoconferencia

## Integraciones (en total: 2)

- Sunoh
- healow Genie

## Opciones de asistencia

- E-mail/Help Desk
- Asistencia telefónica
- Asistencia 24/7

## Categoría

- [Software de historia clínica electrónica](https://www.capterra.co/directory/20028/electronic-medical-records/software)

## Categorías relacionadas

- [Software de historia clínica electrónica](https://www.capterra.co/directory/20028/electronic-medical-records/software)
- [Software para historia clínica electrónica de cardiología](https://www.capterra.co/directory/32561/cardiology-emr/software)
- [Software para historia clínica electrónica de podología](https://www.capterra.co/directory/32617/podiatry-emr/software)
- [Software de dictado de informes médicos](https://www.capterra.co/directory/30212/medical-transcription/software)
- [Software de reconocimiento de voz](https://www.capterra.co/directory/30098/speech-recognition/software)

## Alternativas

1. [Fusion](https://www.capterra.co/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews)
2. [ModMed](https://www.capterra.co/software/124590/ema) — 4.4/5 (369 reviews)
3. [Epic](https://www.capterra.co/software/122278/epiccare-emr) — 4.4/5 (455 reviews)
4. [AestheticsPro](https://www.capterra.co/software/93446/aestheticspro) — 4.4/5 (662 reviews)
5. [Tebra](https://www.capterra.co/software/129169/tebra) — 3.9/5 (1380 reviews)

## Opiniones

### "It gets the job done" — 4.0/5

> **Jason** | *4 de septiembre de 2018* | Salud, bienestar y deporte | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: ECW can get most of what you want done. I work mainly on the reporting side and staff support. The ability to pull reports is pretty good with their EBO system. We get almost everything we need reporting wise from that system whether it’s financial or encounter data. Their support is pretty responsive usually calling back the same day in most cases. Their billin service is pretty good and is very reasonable. Our company pays about 8% totally cost with ECW which is pretty much the industry standard.
> 
> **Puntos en contra**: There are sometimes a lot of clicks with ECW. Anytime you do an upgrade something is not going to work which is very frustrating. If you are a CPC practice you will be frustrated as their reporting dashboard took until the middle of 2018 to start working and then we upgraded and now we are waiting on a patch to get the dashboard back up. Don’t expect to speak to anyone that’s first language is English when you call support. We started with ECW in late 2015 and we had to setup everything from scratch which we thought was really strange as they have so many practices you would think there would already be templates for almost everything.
> 
> It gets the job done for us and it probably just like most other EMRs they all have issues but at the end of the day they allow you to record your notes and bill the insurance.

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### "Eclinical works review" — 5.0/5

> **Adrian** | *30 de marzo de 2025* | Práctica médica | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Patient Portals, Automated Task box and appt scheduling
> 
> **Puntos en contra**: Expensive and poor customer service and issues with connections
> 
> I enjoyed the software speed and efficiency as well as the ease of use when training new users

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### "Horrible support process" — 1.0/5

> **Chris** | *2 de julio de 2025* | Práctica médica | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: Relatively easy to maneuver for basic charting and billing. A lot of functionality, but everything is an additional cost and keeping up with the constant upgrades and ancillary products can be difficult
> 
> **Puntos en contra**: Customer service is a head ache. No issue/question is ever an easy solution. Everything requires a ticket, so you are constantly waiting on them to call you at their convenience.
> 
> Awful support structure. Hard to get the techs to understand your problem. Accessing any of their platforms requires multiple factor authentication, so it makes dealing with them even more difficult.

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### "Recommended" — 4.0/5

> **Usuario verificado** | *10 de marzo de 2026* | Práctica médica | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: What I liked about it was that it was easy to navigate, It did not take long for me to know where to find what I was looking for.
> 
> **Puntos en contra**: All the information you are able to see in just one screen, it was a little overwhelming at first though.
> 
> Overall I can say it is a good software, it was a good experience. I do recommend i for the healthcare field.

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### "Endless Features for a Wide Range of Medical Practices" — 5.0/5

> **Haley** | *19 de marzo de 2026* | Práctica médica | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: For years my experience with eClinicalWorks has proven that it provides a one size fits all solution that simplifies the difficulties with work in patient care.
> 
> **Puntos en contra**: Sending medications and prescriptions is a bit challenging when a change or update to a patient chart occurs.
> 
> Overall i am very satisfied with all the years of experience i have with eClinicalWorks. There are endless features and it can be of use for just about any medical practice.

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