--- description: ¿Qué piensan los usuarios de vManager? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de vManager gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: vManager - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software de gestión de gastos de telecomunicaciones](/directory/30112/telecom-expense-management/software) > [vManager](/software/114837/vmanager) # vManager Canonical: https://www.capterra.co/software/114837/vmanager Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/114837/vmanager?page=2) > El software vCom ahorra a los clientes hasta un 20 por ciento en el gasto de TI y 40 horas al mes. Obtén una auditoría de inventario gratuita para ver el ahorro posible. > > Veredicto: 24 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa vManager? Empresas que necesitan administrar múltiples tecnologías y proveedores en todas las ubicaciones. Se prestan servicios a todos los sectores, tales como legales, financieros, atención médica, organizaciones sin ánimo de lucro, fabricación y software. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.3/5** | 24 Opiniones | | Facilidad de uso | 4.1/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.1/5 | Basado en las opiniones generales | | Funciones | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: vCom Solutions - **Constitución**: 2001 ## Contexto comercial - **Precio inicial**: US$ 5,00 - **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Estados Unidos ## Funciones - Alertas y notificaciones - Asignación de costes internos - Compatibilidad de líneas fijas - Compatibilidad de líneas móviles - Creación de informes y estadísticas - Facturación - Facturación de datos - Facturación de servicios de voz - Gestión de adquisiciones - Gestión de facturas - Gestión de inventarios - Move/Add/Change Options - Negociación de contratos - Procesamiento de facturas - Seguimiento de gastos - Seguimiento de llamadas de cobro invertido - Seguimiento/Análisis de uso - Supervisión de llamadas ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software de gestión de gastos de telecomunicaciones](https://www.capterra.co/directory/30112/telecom-expense-management/software) ## Categorías relacionadas - [Software de gestión de gastos de telecomunicaciones](https://www.capterra.co/directory/30112/telecom-expense-management/software) - [Software de gestión de costes de redes inalámbricas](https://www.capterra.co/directory/30621/wireless-expense-management/software) ## Alternativas 1. [WidePoint](https://www.capterra.co/software/171898/widepoint) — 5.0/5 (4 reviews) 2. [Motus](https://www.capterra.co/software/149114/motus) — 4.7/5 (472 reviews) 3. [Microcall](https://www.capterra.co/software/128915/microcall) — 4.6/5 (18 reviews) 4. [Clearview](https://www.capterra.co/software/102858/clearview) — 4.8/5 (13 reviews) 5. [SpikeFli Analytics](https://www.capterra.co/software/150641/telecom-analytics) — 4.6/5 (23 reviews) ## Opiniones ### "vManager success" — 5.0/5 > **Usuario verificado** | *6 de julio de 2020* | Banca | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The dashboard is incredibly intuitive. What I am using the most currently is the asset management system baked into vManager. I really like the fact that most of my operational assets can be logged and recorded. > > **Puntos en contra**: Nothing noteworthy that I can think of at the moment. > > The team at vCom have been nothing short of spectacular. \[SENSITIVE CONTENT HIDDEN\], and the rest of the team I interacted with was fantastic. Extremely helpful and knowledgeable about the product. It is an absolute pleasure to work with the vCom team. ----- ### "Amazing Software" — 4.0/5 > **Gina** | *1 de julio de 2020* | Semiconductores | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The most impactful is the company owns the software so if any updates or requested updates are brought up and make sense for the business they can make their own changes and updates. As for the ease of use if there is something I am not understanding there are plenty of resources offered to assist. Live assistance and webinars. > > **Puntos en contra**: The only feature that is sometimes hard is the unmanaged inventory. That inventory if you have a lot does not get all the details listed unless someone from your internal company manually enters and keeps up. That is hard if you no dot have a team internal to assist. > > Our company was using multiple spreadsheets for all our circuit inventory by all different people. There was not a centralized location housing all our Telecom circuits. vCom has solved that issue and we are working on updates to our inventory daily. ----- ### "We want out." — 1.0/5 > **Tom** | *30 de junio de 2020* | Banca | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: There is nothing about this software, or vendor relationship that has worked even remotely close to right. This entire relationship has been a complete over-promise and never-deliver. Unfortunately, zero stars is not an option. > > **Puntos en contra**: Where to start. When we signed with vCom, the objective was to engage a vendor to assist and oversee streamlining our various phone/fax lines, negotiate with carriers, and to a lesser degree, help manage invoicing. Our initial implementation team, led by \[SENSITIVE CONTENT HIDDEN\], was completely useless. Unfamiliar with our market area, and apparently refused to learn it (I still don't think they have all our branches identified after 2 years into this). Almost immediately, the vCom team tried to push all the heavy lifting back onto us: managing, identifying, testing phone lines was a nightmare - still is. Next, the team started negotiating with carriers (which was comical because, once again, they refused to learn our markets). It became apparent that vCom was only going to work with national carriers, and wasn't about to get into the weeds and negotiate with regional/local carriers (many of which had decent packages once WE followed up with them on our own). So we figured out real quick that we needed to remove vCom from the negotiating side, and focus them on the phone-line consolidation. Another mistake on our part. Two years into the project, and it still isn't done. vCom has offered no value here, outside of a renegotiation with RingCentral - which was another mess. Lets talk about the invoicing side of our service package now. When we allowed vCom to attempt to consolidate our billing through whatever outfit it works with (a company in New Jersey, I think), cont. below... > > the invoicing became so fouled up that multiple months of bills went unpaid (unbeknownst to us), resulting in phone/internet services being shut off at two of our busiest branches. So we had to take that back from vCom too. So let's run through the survey questions: What features were most impactful? None that, too-date, have had a positive impact. Is the product easy to use? Nope - I'm not even sure our folks try anymore. Was integration with existing business processes easy? Not at all; not even close. Are there features that could be improved? Practically everything we've tried should be improved. What business problems are you solving with vManager? Let's be honest here: vCom doesn't solve problems, it creates them. ----- ### "The only tool you need to manage IT and telecom spend\!" — 5.0/5 > **Jennifer** | *13 de julio de 2020* | Productos farmacéuticos | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ability to slice and dice your spend into whatever category senior leadership wants in order to provide a full spectrum of spend. It is easy to use, provides priceless insights into categories that often plague IT leadership when asked to break down costs, customer support is second to none\! > > **Puntos en contra**: I would really like to see the platform continue to expand further globally. It does some of it fantastic. I think there is more work to be done for organizations that need that competitive advantage to purchasing in global locations > > I managed an 8M communications spend at a global Biotech for many years. We struggled immensely with first getting a handle on inventory, figuring out where we spent our money and on what, and consolidating to a better operational model. Without vManager, I would bet there would still be lines in service that were no longer in use the company would STILL be paying on\! Not to mention we were able to replace our entire network, upgrade bandwidth and save over 2M YOY. It's not just the software, its also the entire vCom team you get with it\!\! ----- ### "Great Centralized Resource" — 5.0/5 > **Ivan** | *30 de junio de 2020* | Servicios jurídicos | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: I like the fact that I can easily monitor and approve orders. It allows me clear visibility on the status and allows me to add notes with my inquiries. > > **Puntos en contra**: I'd like ordering a new line for a phone i have in hand to be enhanced. It is frequently mistaken as a new line and device order. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/114837/vmanager?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/114837/vmanager) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados