Asset Essentials

Asset Essentials great for schools

Comentarios: It's a great program with the proper training.

Puntos a favor:

I love the work order process. Owners see what is done, when its done, etc.

Contras:

Sometimes it's a little wonky. The filtering/sorting can be hard to figure out.

Solid System

Comentarios: I enjoy using Asset Essentials. Have not had a bad experience with the program or Customer Support since we became users.

Puntos a favor:

Setup was easy with a little leg work, especially adding assets and equipment, BUT putting that work in on the front end saves you a lot of time in the field, ie. if you need a pump serial and model numbers, you could just grab it from AE. I like how you can customize reporting. I also like that you can update work orders with parts on order info or scheduling info, and the submitter gets an email of the update. Great feature.

Contras:

Asked all of my staff, and no one had any response for this question.

Easy to operate

Comentarios: It has been a huge improvement and overall a great tool in the industry

Puntos a favor:

It is easy to navigate and create work orders , keeping track of assets and inventory is key

Contras:

Occasionally takes time to load to the next step of a work order

Well done, Asset Essentials!

Comentarios: Migrating to a new platform can initially be overwhelming especially when being familiar with a product that was used for a number of years and was fine- tuned to an organization's use. Overall, now that Asset Essentials is the work order system of the organization with staff utilizing the many features, it is appreciated for its efficiencies.

Puntos a favor:

Asset Essentials continues to improve the ease of use and output of the data, proving to be an excellent resource for the organization and for the Facilities Management Managers and Staff.

Contras:

Brightly continues to work with Clients' use and understanding of Asset Essentials and this is a process. Learning improved ways of working with a product can initially be awkward, but once users become more familiar and comfortable with the how it works, it becomes more automatic.

OVERVIEW OF ASSETS

Comentarios: Overall, I like it, but like all things with time things can be tweaked here and there to better serve the customer.

Puntos a favor:

Creating work orders with having all the fields popping up ready to be filled out.

Contras:

Understanding the charts and breaking down of work orders according to which department you work.

Help when you reach out for it.

Comentarios: I am thankful to have it in living. It makes living more interesting to work with.

Puntos a favor:

Getting the job done! Makes work much more worthy.

Contras:

Time wait for process. Having the communication for help is a winner.

what i would like to be added to the program

Puntos a favor:

not just one thing 1

Contras:

would like to be able to get a text message or email, prefer text to let me know that there is a particular work order, down to the category.

chief janitor

Comentarios: easy with all of it easy to get in to and use

Puntos a favor:

its very easy to get into and use and its all there that u need

Contras:

nothing on my end . it highlights everything

good, aver all.

Comentarios: Positive experience . would recommend to others.

Puntos a favor:

ease pf use. Navigation is easy, for the most part

Contras:

Having to start at the beginning of the work orders when done with one.

We have been able to get some value from this product but it has taken a long time to implement.

Puntos a favor:

This software has a lot of potential for us. The ability to track costs of repairs, parts, downtime, etc. could be really valuable. Having an accurate parts inventory will also be very nice when we get to that point. Keeping track of what work has been done on the different assets has been the best for us so far. Finally, having a parts list for each piece of equipment will be awesome.

Contras:

It is not a very sleek or modern user interface. Also, there are abundant features that can provide great value but it takes a lot of clicks to access what I want. Sometimes it seems like there are too many steps to perform what I want to. One example would be PO's. I also wish it would allow me to customize more so I can avoid fields of information that I don't need.

Why I like Asset Essentials

Comentarios: Overall experience is very well. I haven't really had any bad experience with the product. I still need more training on Asset Essentials. Ver

Puntos a favor:

The ease of going to my projects finding the project number and getting and giving updates on each project in case someone else needs to know about my project.

Contras:

It categorizes my projects and lets me know when it became a project and when the project ended.

Great system with minimal effort to maintain

Puntos a favor:

ease of use and user interface make this an excellent tool for both techs and requestors.

Contras:

The system could use some additional intuitive items and more forward thinking IIOT options

Asset Essentials the all around perfect management tool

Comentarios: Great System. Great Management tool. Reliable Customer Service

Puntos a favor:

The ease of using and navigating the site.

Contras:

No real complaints other then the beginning setup was difficult but very easy to learn once started .

Asset Essentials

Puntos a favor:

I love the ease of use. It is extremely user friendly, even for novice technology users.

Contras:

I am unable to go back and see a history of submitted requests unless I submit a new request. There may be a way to do this and I am just unaware.

Mantenance manager

Comentarios: Great functionality and ease of use

Puntos a favor:

Scheduling future PM's and all work related work order job creation

Contras:

The use of the calendar function can be corrected for a better read out footprint

Great Product

Comentarios: Our overll experiance has been very good, the company has good support and the product works very well.

Puntos a favor:

I like it as it is very customizable, and scalable

Contras:

It does not offer text messaging for high priority work orders.

Asset Essentials - Review

Comentarios: Ok once you get used to it.

Puntos a favor:

Managing equipment parts and work orders.

Contras:

Over all a good product. All systems take time to master.

Asset Essentials has helped for tracking project requests across many maintenance categories

Comentarios: [sensitive content hidden] from Asset Essentials was patient and sat with us through several implementation meetings and trainings. She was knowledgeable and able to help us out tremendously.

Puntos a favor:

A big advantage over before when work orders were in Maximo and facility project requests were not is that the system has greater transparency and is more modern and streamlined. We are going to be able to provide end users with automated updates so they know when action has been taken on their requests. This will be a time savings and prevent the need for as many manual emails. I really like that we can attach all sorts of documents like pdfs and photo files to the requests.

Contras:

A drawback to our transition was that it was not without issues to take our large school system and large maintenance and operations team through the change to begin using Asset Essentials due to the complexities. Even though planning was well thought out we did have a delayed roll out and we did experience additional delays with user training. It would also be helpful to be able to attach smaller video files to requests.

Tracker

Puntos a favor:

I like the ability to build my page the way i want to. Its really convenient to see what is coming up each day and what has been completed. For inventory control i can tell what needs to be ordered for stock

Contras:

I havent found a way that it will alert me when our parts clerk checks parts into asset with out me actually looking

work hard

Comentarios: i get my work done

Puntos a favor:

easy to access,and i like the set up to get my job done.

Contras:

sometimes it runs slow,i dont have the patience to wait.

Great Value for Small Manufacturing Plants

Comentarios: Overall it was easy to use and easy to set up

Puntos a favor:

Work orders are thorough and give a good history of cost, supplier, actual repairs. Being able to attach invoices, etc. is a great help.

Contras:

I found trying to schedule preventative maintenance difficult. It never calendared out as expeccted and always caught us off guard. Took a little while to figure out hierarchy for setting up assets. Having someone walk us through initial set up would have been helpful.

Summer review

Puntos a favor:

Easy to create a work order and check the status

Contras:

I am not sure. Perhaps there needs to be a few misc, catch all catagories?

Guidewell

Comentarios: Its been positive. When I get frustrated with myself, support team is there to back me up

Puntos a favor:

Customer Service!!!! Always ready and willing to helo

Contras:

Me trying to navigate the system. I'm new to my position.

Great Product

Comentarios: Overall I have a good experience using Asset Essentials. It is pretty easy to use. It has a lot of useful funcitons and I seem to discover new things periodically. I was very happy when our company decided to get this software it has cut back on my work.

Puntos a favor:

Being able to enter work orders and not having to bog down email boxes with a bunch of emails. Everyone being able to view work orders and know the status

Contras:

The help feature is not very clear or easy for most users. It seems to be geared more toward the highest administrators rather than the everyday user. A lot of times I cannot get my answers for help from there because it wants me to use functions I do not have access to and I have to call the help line.

Using Asset Essentials on a daily basis.

Comentarios: The more information that we input into the program the easier it is to track, measure and control the department

Puntos a favor:

I haven't scratched the surface on what this program can do, and I'm impressed!

Contras:

There are some days that the program runs a bit slow.