--- description: ¿Qué piensan los usuarios de Rasayel? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Rasayel gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Rasayel - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Software CRM](/directory/2/customer-relationship-management/software) > [Rasayel](/software/1035351/rasayel) # Rasayel Canonical: https://www.capterra.co/software/1035351/rasayel Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co/software/1035351/rasayel?page=2) > Plataforma de ventas B2B todo en uno para WhatsApp > > Veredicto: 66 usuarios lo han valorado con **4.8/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Rasayel? Medianas y grandes empresas B2B que venden por WhatsApp ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **4.8/5** | 66 Opiniones | | Facilidad de uso | 4.8/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.7/5 | Basado en las opiniones generales | | Funciones | 4.6/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Rasayel ## Contexto comercial - **Precio inicial**: US$ 30,00 - **Modelo de precios**: (Prueba gratis) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Angola, Anguila, Antigua y Barbuda, Arabia Saudita, Argelia, Argentina, Armenia, Aruba, Australia, Austria, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice y 208 más ## Funciones - Acceso móvil - Asistencia al cliente - CRM - Chatbot - Comunicación multicanal - Creación de informes y estadísticas - Creación de informes/análisis - Cualificación de leads - Enrutamiento automatizado - Gestión de clientes potenciales - Gestión de contactos - Gestión de correo electrónico - Gestión de flujos de trabajo - Importación y exportación de datos - Procesamiento de lenguaje natural - Respuestas automáticas - Seguimiento de interacciones - Third-Party Integrations - Transferencias/enrutamiento - Traspaso a agente ## Integraciones (en total: 3) - HubSpot CRM - Shopify - Zapier ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Software CRM](https://www.capterra.co/directory/2/customer-relationship-management/software) ## Categorías relacionadas - [Software CRM](https://www.capterra.co/directory/2/customer-relationship-management/software) - [Software para chatbots](https://www.capterra.co/directory/32448/chatbot/software) - [Herramientas de marketing conversacional](https://www.capterra.co/directory/31562/conversational-marketing-platform/software) - [Software de gestión de comunicaciones con los clientes](https://www.capterra.co/directory/31002/customer-communications-management/software) ## Alternativas 1. 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It would be even better to be able to download the flat data and be able to use it in a data manager. > > In general terms the tool is useful, it fulfills the operational function but limits in strategic analysis ----- ### "Boosting Efficiency and Engagement with Rasayel" — 5.0/5 > **Daniel** | *12 de julio de 2024* | Internet | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Rasayel has significantly shortened our sales cycle, saved us valuable time, and boosted engagement with our clients. Their innovative solutions and dedicated team have made a tangible difference in our business efficiency and growth. > > **Puntos en contra**: While Rasayel offers excellent features and support, some tools could benefit from enhancements to fully unlock their potential. Additionally, some advanced features could use more detailed documentation to help users make the most of them. > > Rasayel is helping us streamline our workflows and improve team performance by automating lead qualification and campaign management. This has significantly reduced our manual workload, allowing our team to focus on higher-value tasks. The insights from their reporting tools have also enabled us to make data-driven decisions, leading to increased efficiency and better engagement with our clients. Overall, Rasayel has been a key factor in enhancing our operational efficiency and driving business growth. We highly recommend Rasayel to any organization looking to enhance their operational capabilities and drive business success. ----- ### "operation review" — 4.0/5 > **Abd Elrahman** | *28 de mayo de 2024* | Hospital y atención sanitaria | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: RASAYL CRM is a comprehensive solution designed to enhance customer relationship management through automation, integration, and detailed analytics. It offers significant benefits in terms of efficiency, customer relationship building, and data-driven decision-making. However, businesses should consider the potential learning curve, customization needs, and cost when evaluating this CRM for their operations. Overall, RASAYL CRM stands out as a valuable tool for businesses looking to optimize their sales and customer service processes. > > **Puntos en contra**: By centralizing customer information and interactions, RASAYL CRM helps businesses build stronger, more personalized relationships with their clients. > > The CRM supports integration with various third-party applications, such as email platforms, accounting software, and e-commerce systems. This interoperability ensures that businesses can seamlessly incorporate RASAYL CRM into their existing workflows. ----- ### "Rasayel review" — 3.0/5 > **Herbert** | *14 de junio de 2024* | Maquinaria | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: I like the templates function in rasayel which saves you from typing a particular sentence repeatedly. > > **Puntos en contra**: What I don't like is the limitation of the templates. A user shouldn't need an approval from an administrator to create templates since the user knows the kind of messages he/she sends to the customers. Another dissatisfaction is the expiration of chats. We don't have reintroduce ourselves every 24 hours. Also I can only send pictures as pdf files And i can't even send two files at the same time so that makes two introductions. ----- ### "Rasayel is a monumental CRM tools for customer services delivery." — 5.0/5 > **Alfred** | *7 de junio de 2024* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Rasayel really boosts our customers engagement on WhatsApp and makes our conversations quick and fast. It offers us with an incredible performance monitoring dashboard that provides us with insightful reports about our customers interactions. It is easy to customize and has helped us achieve a CRM tool that meets our needs perfectly allowing us to give our customers the most reliable support services. > > **Puntos en contra**: Using Rasayel has been very easy for us and its work rate has been efficient. There has been nothing to like least about it. > > Our overall experience with Rasayel has been very effective. It has assisted us to streamline our conversations with our customers which has allowed us to strengthen our relationship with them. ----- Página: 1 de 4\ Siguiente: [Página siguiente](https://www.capterra.co/software/1035351/rasayel?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/1035351/rasayel) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Datos estructurados