--- description: ¿Qué piensan los usuarios de RemoteLock? Lee las reseñas y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de RemoteLock gracias a Capterra Colombia. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RemoteLock - Opiniones, precios y características - Capterra Colombia 2026 --- Breadcrumb: [Inicio](/) > [Sistemas de seguridad física](/directory/30595/physical-security/software) > [RemoteLock](/software/1035199/remotelock) # RemoteLock Canonical: https://www.capterra.co/software/1035199/remotelock Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/1035199/remotelock?page=2) > RemoteLock is an access-centered property operations software platform for multifamily and vacation rental properties that allows property managers to manage, control, and automate access and climate control across their portfolio. By streamlining processes and eliminating tasks, it helps save valuable time and money. RemoteLock supports hundreds of smart lock brands, other wired solutions, and offline/bluetooth locks, providing flexibility across portfolios. Plus, it integrates with dozens of property management and booking systems creating a secure easy-to-use, turnkey solution to access control. > > Veredicto: 18 usuarios lo han valorado con **2.8/5**. De los mejores valorados en **Facilidad de uso**. ----- ## Vista rápida ### ¿Quién usa RemoteLock? Property managers and owners in multifamily, vacation rental, and other similar properties. ## Estadísticas y valoraciones rápidas | Métrica | Calificación | Detalles | | **En general** | **2.8/5** | 18 Opiniones | | Facilidad de uso | 3.9/5 | Basado en las opiniones generales | | Asistencia al cliente | 2.7/5 | Basado en las opiniones generales | | Relación calidad-precio | 2.9/5 | Basado en las opiniones generales | | Funciones | 3.9/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 30% | (3/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: RemoteLock ## Contexto comercial - **Precio inicial**: US$ 72,00 - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés, japonés - **Países disponibles**: Afganistán, Albania, Alemania, Andorra, Arabia Saudita, Armenia, Austria, Azerbaiyán, Bangladés, Baréin, Bielorrusia, Bosnia y Herzegovina, Brunéi, Bulgaria, Bután, Bélgica, Camboya, Catar, Chequia, China y 82 más ## Funciones - Alertas y notificaciones - Controles o permisos de acceso - Gestión de empleados - Gestión de eventos - Gestión de visitantes - Real-Time Monitoring ## Integraciones (en total: 63) - Akia - Alfred - AppFolio Property Manager - August - Barefoot - Beds24 - Bookerville - Booking Automation - BookingWithEase - BrightSide - ButterflyMX - CHECKIN - Campspot - ChargeAutomation - Chekin App … y 48 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica ## Categoría - [Sistemas de seguridad física](https://www.capterra.co/directory/30595/physical-security/software) ## Alternativas 1. [Brivo Access](https://www.capterra.co/software/1017007/brivo-access) — 4.3/5 (54 reviews) 2. [Kisi](https://www.capterra.co/software/147727/keyless-door-access) — 4.2/5 (57 reviews) 3. [Novagems](https://www.capterra.co/software/188725/novagems) — 4.5/5 (20 reviews) 4. [Resolver](https://www.capterra.co/software/147599/resolver) — 4.4/5 (79 reviews) 5. [Silvertrac Software](https://www.capterra.co/software/135436/silvertrac-software) — 4.7/5 (279 reviews) ## Opiniones ### "Review" — 4.0/5 > **Mark** | *17 de agosto de 2023* | Propiedad inmobiliaria | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: Overall usage of reviewing all the locks > > **Puntos en contra**: Hookup process. Took many locks to finally figure it out to a simpler process. > > Overall decent ----- ### "Reliable, Easy to Implement and Use" — 5.0/5 > **Donald** | *10 de enero de 2023* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Remotelock is very reliable. Set it up and it works - seamlessly with my Property Management System and my Cleaner Software, TurnoverBnB. I like the flexibility of the product. You can choose the length of the codes. > > **Puntos en contra**: I have NO negatives regarding this software. It does what you expect it to do, very well. > > What's great about it is once you have it set up (which is simple) you literally do set it and forget it. With all the other things I need to think about and focus on each day, it is great to know that this is not one of them. It is a VITAL aspect of renting out a vacation rental home: people need access to our home reliably, every time (guests, cleaners, handymen, Owners) and yet it is not one of the mundane details you want to have to concern yourslef with. ----- ### "Great product but extremely incompetent customer service" — 1.0/5 > **Ross** | *23 de enero de 2026* | Hostelería | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: When it works, it is great. We can manage our properties and offer our customers a seamless effecient experience. > > **Puntos en contra**: Their bismal lack of customer service and follow up on warranty items is atrocious. Also, they have no emergency services which if very important when their systems fail which happens. Considering giving access to someone's shelter is the extremely important, this should be recognized. Not only do they not have an emergency support system, they basically lack any support system as it take weeks and often months to get anything resolved with them. > > When it works, it is great. When it doesn't, it take many months, literally, to resolve anything. If you have an issue or a warranty, you have to push, beg and plead to get anything accomplised. We have over 28 locks with them and they act as though you don't exist. I can't imagine with their extreme lack of customer service this business can withstand being around for the long haul as they need to do a serious rehaul of how their customer service to do so. Feeling taken and stuck with a company that doesn't care about anything but a sale and absolutely no support. If you have other options, take them\! ----- ### "RemoteLock | Interface & accessibility" — 5.0/5 > **Dru** | *12 de junio de 2025* | Consultoría de gestión | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: Ease of functionality. The system has a user friendly interface and is easy to navigate for first time users. > > **Puntos en contra**: When a device disconnects from WiFi or there is an issue within the locks system, the user has to go to that systems login to readjust the WiFi or troubleshoot the issue. Not something RemoteLock can necessarily fix as they are a third-party but it would be nice to repair all within one app. ----- ### "Terrible customer service" — 3.0/5 > **Jose** | *16 de diciembre de 2024* | Propiedad inmobiliaria | Valoración de la recomendación: 1.0/10 > > **Puntos a favor**: Purchase 3 locks @700$ each. One of the broke about 6 months after. The other two have been working for a little over two years. > > **Puntos en contra**: Requires a subscription. I purchased a Schlage to replace the one that broke down and have no complaints. Best is that I don’t have to pay for a subscription. > > The customer service is the worst I have experienced. ----- Página: 1 de 2\ Siguiente: [Página siguiente](https://www.capterra.co/software/1035199/remotelock?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.co/software/1035199/remotelock) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | ----- ## Datos estructurados